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“Beautiful!”
Review of Hotel Antumalal

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Hotel Antumalal
Ranked #2 of 26 Hotels in Pucon
Certificate of Excellence
Reviewed April 6, 2012

This hotel is amazing. Expensive but if you can afford a get away here, do it. Easily the most beautiful place I've ever stayed. Be aware: it's about a mile from town, but it's easily walkable or just as easy to find an inexpensive taxi back and forth. And that distance gives it the wonderful peaceful feel that I so enjoyed about the place.

  • Stayed: March 2012, traveled solo
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1  Thank trave7er33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded April 27, 2012

Thanks for your comments! That peaceful feeling is often quoted by our guests, we work hard to keep it that way! Of course, our stunning location helps us an awful lot with that too! We hope to welcome you back here one day in the future.

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128 - 134 of 433 reviews

Reviewed March 1, 2012

The Antumalal, its incredible location overlooking Lake Villarica close to Pucon and the character and beauty of the setting and hotel architecture, are truly fantastic. The hotel was built in mid-century modern style in 1950 and is a true gem - akin to similar style hotels in Palm Springs but with a view that is unparalleled. The rooms have authentic often original furnishings, fireplaces, great wood accents and the most beautiful views of the lake and Pucon. Waking up to that view is worth every dollar of the room cost.

The hotel isn't inexpensive - especially given the low value of the US Dollar in Chile right now and the higher room rates charged in Pucon's prime summer season, however I still think it's worth the extra money. Frankly, some of the room and hotel amenities could be improved and brought up to 2012 standards, especially for a hotel of this price and standing (new bigger TV, updated beds and bathrooms would be nice), but nonetheless, I cannot recommend this hotel any more highly.

The area, especially in summer, is a treasure. Some of the most beautiful scenery I've seen anywhere in the world, great outdoor activities (we went hiking, white water rafting and horseback riding) and Pucon is a charming town, with great restaurants, plenty of life and fun people. Add to that the fact that the Villarica Volcano looms over the town - truly awe inspiring - and you cannot beat it.

We'll definitely plan on staying at the Antumalal again. There is no place like it.

Room Tip: All of the rooms are pretty much the same with huge glass windows overlooking the lake so you cannot...
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  • Stayed: February 2012, traveled with friends
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1  Thank MLehmanEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded March 6, 2012

Thank you for your wonderful review! You are right, we are so lucky with the views here. I don't think we have even one window through which you cannot see the lake. We asked around among guests before we bought the TVs that are currently in the rooms, and the general consensus was that that size was ideal to not take away from the panoramic view through the window. In our next refurbishment we will discuss your comment further.

Thanks again for taking the time to write the review and I sincerely hope that one day you do return to stay with us again. The volcano summit peeping through the clouds, the mist hanging over the forests, the changing colours of the trees and our roaring fireplaces inside make it the best winter destination in town too!

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Reviewed February 20, 2012

El Antumalal exceeded all our already high expectations. I traveled there for my honeymoon and from the pick up at the Temuco airport until our drop off there, we enjoyed some of the best days of our lives.
The hotel is in a class of its own: peace and quiet, with great decor, amazing views and flawless service. The restaurant is excelent - by far the best in the region - and the staff couldn't be more thoghtful and forthcoming. We rented the hotel car to travel around and relied on them for tips on what to see and where to go.
We loved it and look forward to coming back!

  • Stayed: October 2011, traveled as a couple
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2  Thank pcwizard_br
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded February 22, 2012

Wonderful! Thank you! A lovely accolade for our hotel. We are happy to have provided the perfect service for your honeymoon. It is much appreciated when we hear back from our guests and they tell us that we have managed to offer exactly what we say we will! We hope to welcome you back one day, maybe with family in tow.......

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Reviewed February 14, 2012

This hotel is sited on a large sloping (sometimes steeply) parcel of land on the edge of beautiful Lake Villarica. It is removed from the frantic crowds of Pucon, secluded, brilliantly landscaped with gardens and trees, has two piers, a stony beach, a rowboat for your use and unparalleled vistas of the lake and mountains which surround it. The hotel itself is an inspired design, entirely integrated into it's lush surroundings and open to the enjoyment of the natural beauty in which it resides. The common areas and restaurant are simply and purely designed, the spa is remarkable for its openness and elemental beauty.
The four of us stayed in the Lake Cabin which was a lovely two bedroom cabin with a great room including a stone fireplace, simple kitchenette, living area and dining table. We had a small patio with a grill and picnic table as well. The entire cabin was oriented to the lake and there were beautiful views from every room. WE truly loved our cabin in the woods and its great proximity to the lake.
The staff at the hotel were VERY friendly and accommodating. The pace of restaurant service was vacation not city timed, which is appropriate.

  • Stayed: February 2012, traveled with family
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1  Thank pegitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded February 17, 2012

Thank you for taking the time to write this review! I just love these two sentences, which truly capture the essence of what we strive to maintain here at the hotel: " [...] an inspired design, entirely integrated into it's lush surroundings and open to the enjoyment of the natural beauty in which it resides. The common areas and restaurant are simply and purely designed, the spa is remarkable for its openness and elemental beauty".

And we agree that the lake cabin where you stayed is just the perfect place to escape & relax.
We hope that one day you can visit us again, maybe in another season, to appreciate the colours of autumn or the bright sunny snow days of winter. Thanks again!

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Reviewed February 8, 2012

We loved this beautiful hotel--an architectural masterpiece built into the cliff above Lake Villarica in Pucon, Chile. Incredible views in all directions. Stone fireplaces everywhere. The hotel is built in various levels on the cliff--but here is the good news for any travelers with disabilities: The driveway, lobby, dining room, patios, lounge spaces and most of the rooms are all on one level, making this spectacular hotel truly accessible. Facilities include an indoor/outdoor swimming pool with fireplace, a tennis court, and trails through the landscaped surroundings. This is the most incredible hotel I have ever seen.

  • Stayed: December 2011, traveled as a couple
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1  Thank DCJoe43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded February 8, 2012

Many thanks for this wonderful review! We do work hard to make sure the hotel stays unique. The great views never fail to accompany us in our task! We hope we can welcome you back one day in the future, maybe in a different season when the colours change and the snow begins to fall!

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Reviewed February 8, 2012

For anybody interested in or moved by Modernist architecture, Antumalal provides and extraordinary experience. The hotel has been lovingly maintained and improved by the Pollak family since they oversaw its construction between 1945-52. Arriving in Chile in the late 30s they had fled Prague as the clouds of war gathered. Pucon was to be their new home and Antumalal (“Corral of the Sun” in the Mapuche language) was the realisation of a vision shared between Guillermo Pollak (the Hispanic version of his Czech name) and the architect Jorge Elton, assisted by Miguel Eyquem. This exceptional collaboration produced a building which combined the vigour of middle European Modernism with an extraordinary sensitivity to materiality and context. The views of Lake Villaricca, the mountains and volcanoes beyond all set within lush, verdant forestation are astonishing. The structure itself pushed at the edges of the technological and engineering limits of the late 1940s. Huge glazed walls used the very maximum sizes of glass available at the time, dramatic cantilevers and concrete pilotis exploit the steeply inclined site. The interiors, particularly the textiles, still bare the evidence of Catalina Pollak’s artistic sensibility. These have been updated with great delicacy by her daughter, Rony Pollak who has also continued to nurture the 5 hectares of landscaped gardens which are a splendid delight. They are particularly to be appreciated from the swimming pools, both outdoor and indoor where there is even a sauna and open fireplace for those cold evenings in the winter.

During our stay the air was constantly suffused with the aromas of burning timber which is the principle source of energy for heating although the electricity is generated by a hydroelectric system which dates back to the 1950s Ecological innovations such as this and the organic kitchen garden pre-date the fashionable status they now enjoy. It is testimony to the Pollak’s predictive abilities that they pioneered these ideas so long ago.

Each of the hardwood lined bedrooms has a working fireplace which evokes a primal response in the visitor. I confess that I have never enjoyed a better night’s rest than after falling asleep to the flickering of the burning logs and languishing in the soft, resonant acoustics of the intimately proportioned interiors. The bathrooms are on the small side but are what one would expect from the attitudes of the time. We should remember that it is only in recent years that expectations of this room has risen beyond that of pure utility. However, they have been updated as much as possible within the constraints of the space and, at least, do have proper bath tubs.

The public areas are almost domestic in their appointment although generous in scale. Again natural materials have been subjected to the Modernist's eye. There is a charming bar, several lounge areas in addition to the dining room, still with the original furniture. An exterior terrace runs the length of the room and offers views of the lake, the far shores of which are too distant to be seen. We took lunches and dinners there and were impressed by their variety, quality and presentation on nearly all occasions. There is a very respectable wine list and the waiting staff were courteous and friendly. The one area that would benefit from a little improvement would be the breakfasts. The choice is rather too limited, both on the buffet and from the menu which is restricted entirely to eggs.

The service levels are exceptional; the staff are almost affectionate in their level of care for the guests. You are given the impression that any request will be dealt with attentively and to the very best of their ability. We spent 6 peaceful nights and 6 perfect days with blue skies and temperatures in the low 30s. Although we ventured out a few times to Pucon town and to the Geometrica hot springs we would have gladly spent our entire time in the hotel as we felt like privileged house guests. Much of this was due to Rony and her wonderful team with special thanks to Sarah White who raises hospitality to a new level.

We are already planning our return.

Room Tip: Take the 2 room suite if you can
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  • Stayed: December 2011, traveled as a couple
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1  Thank demeter66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded February 10, 2012

Thank you very much for your lovely review! We are happy that you had such a great time & are following up on your comments about our breakfast. We sincerely hope you will return one day to see Pucón in another season. Enjoy the rest of your travels meanwhile, Sarah

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Reviewed February 5, 2012

I have mixed feelings about this property. Service was uneven in the restaurant despite having what appeared to be sufficient staff. Specifically, dishes were not cleared very promptly and on one morning the breakfast staff was almost non-existent. My biggest issue with this property is noise. I had a "suite" - number 9. The walls are paper thin. Every sound in the hallway, adjacent rooms, and even the dining room can be heard. I ate at the restaurant twice. The food was good but not anything special. The exception was my last dinner when I asked them to make a ceviche - it was excellent. The setting when the sun is out is splendid. The rooms are certainly basic to include the plastic cups in the bathroom.

Room Tip: Away from public areas.
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  • Stayed: January 2012, traveled solo
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Thank AlwaysOnTheAirplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antumaco, Public Relations Manager at Hotel Antumalal, responded to this reviewResponded February 8, 2012

Thank you for your words. We have a plan to work on the acoustic insulation of all our rooms, which will take place over the low season this year. It is the first time we have received a comment about the glasses in the bathrooms, but we will certainly discuss this at our next meeting. We pride ourselves on the personalised service in the restaurant, so, as a result of your comment about the service your received one day at breakfast, we will be running a further training session for all our restaurant staff. Thank you for taking the time to write your review, as all comments do help us to improve. Enjoy the rest of your travels!

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Additional Information about Hotel Antumalal

Address: Km2 Camino Pucon-Villarrica, Pucon, Chile
Phone Number:
Location: Chile > Araucania Region > Pucon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Pucon
#3 Romantic Hotel in Pucon
#3 Family Hotel in Pucon
Price Range: $260 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Antumalal 4*
Number of rooms: 22
Official Description (provided by the hotel):
More than just a place to sleep, the Antumalal offers an unforgettable experience. Building began in 1945 fusing vanguard architectural forms with functionality and complete integration with the surroundings. To this day the unique character has been preserved, and all areas offer the amenities of a luxurious boutique hotel. Each of the 22 rooms is paneled with local wood and stone and all materials and furnishings are locally made. The panoramic windows look out over the private park and lake instigating a feeling of calm and total rest. ... more   less 
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Also Known As:
Antumalal Hotel Pucon

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