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“Not for inexperienced climbers”

Aguaventura Expediciones Day Tours
Ranked #7 of 44 Tours in Pucon
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Owner description: Established in Pucon Chile since 1999 and opened every single day of the year, Aguaventura is a French-run enterprise boosted by its famous trilingual trainees team (english/french/spanish). It offers :- everything that is possible to do in Pucon and in its area, according to the season about thirty activities in average, from traditional tourism to adventure tourism. (Ascent of the different volcanoes of the area, Rafting, Hydrospeed, Ducky, River Kayak, River Trekking, Canyonin, Canopy, Tree Adventure, Bungee Jumping, Swing Jumping (Puenting), SkyDiving, Paragliding, Tour Plane, Helicopter, MotoCross 230cc, Jeep Tour, Quad/ATV, Mountain Bike, Horseback Riding, Husky Sled Dog, Bird Watching, Fly Fishing, River Snorkeling, Hot springs, Tour of the Area, Volcanic caves, Hiking & Trekkings.)- Travel agency and Tour Operator services :Car renting, cruses, tours, personalized and thematical trips.- every kind of equipment you could need : To rent, material for camping, trekking, mountain, ski freeride/freestyle & cross-country ski, , snowboard & splitboard, water & whitewater, GoPro camera For sale, the brands Julbo, Rossignol, Burton, Dakine, GoProRepresentative in Chile as importer, distributor and seller of various brands : Simond, , APO, Fizan, Black Crows, Rhino, Cairn, Gecko, Technique Extrême, NST, Kunzmann
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Not for inexperienced climbers”
Reviewed December 31, 2012 via mobile

Chose this shop based on guidebook reviews. When we signed up, they said that they were all right for inexperienced climbers and that we could climb at our own pace. They said that they had enough guides so that if some people climbed a bit slower than others, there would be a guide for them too.

My partner and I started at a reduced pace and we had a guide with us at the start. We were the second-slowest in the group, ahead of one lady. About halfway up the climb, a guide told us that the lady behind us wanted to stop her climb and we had two choices: quit now or catch up to the group ahead of us and go at their pace. I couldn't match their pace (that's why I was behind!) so unfortunately I had to quit. Very disappointing, because I wasn't done attempting the climb.

I told the manager at the shop what had happened but nothing was done about it.

Overall, I would say this may be a great company if you're confident in your ability to make the climb at a good pace, but you may wish to look elsewhere if you aren't an experienced climber.

1 Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Visitor rating
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Great equipment and safety conscious guides.”
Reviewed December 28, 2012 via mobile

Really great experience climbing the volcano. The guides were always checking conditions to ensure safety of the group.
Make sure you confirm your reservation more than once. We were one of the first to book and then were told we didn't confirm (even though we did). It is expensive but worth it, even if you don't reach the top.

Thank Lo4763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Fantastic Tour, Brilliant company!”
Reviewed December 4, 2012

We completed the Volcano hiking tour in early December with this company and LOVED IT!!!
The tour was very well organized with all information upfront. The equipment used was excellent, and it was made very clear how and when to use it.
We initially had quite a large group, but due to the weather conditions, only a few people completed the climb. This was probably to our benefit!!
The number of guides provided was excellent, with them more than willing to help if needed, and manage the pace of the climb to the varying group abilities.
Overall, an amazing experience, made even better for booking with a first-class company!

Thank PCandJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Level Contributor
6 reviews
3 attraction reviews
“Fantastic All Around”
Reviewed November 28, 2012

Did the Villarrica volcano ascent with Aguaventura and had a fantastic time. The guide to climber ratio was great, my friend and I had no problem pushing to the top with the first guide who kept a good pace and other guides stayed with the other climbers at their individual, comfortable speeds. The gear was good and they made sure we knew how to use it, and the volcano was amazing. We also rented a car through them, which worked out perfectly, and the manager gave us plenty of info concerning car-accessible hiking, the thermal baths and local food. I recommend them wholeheartedly.

Visited November 2012
Thank Stephen Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
56 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“Brilliant but hard work”
Reviewed November 10, 2012 via mobile

We did the volcano hike. I'm quite unfit and it was seriously hard. Guides were excellent though, very well organised and very helpful. I could have done with more breaks on the way up but the guides were encouraging. You go back down on your bottom or a plastic tray, good fun! Couldn't fault the company, even gave everyone a beer afterwards!

Thank sstarburs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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