We stayed at El Refugio por 4 nights and the first impresion wasnt that good but it improved as the days passed...
- The staff is super friendly and helpful and give a lot of information about activities (free vs tours etc). They also organized a "wine tasting evening" which was fun!
- The common room is cozy with a lovely fireplace.
- The showers are hot
- Location is perfect: very near restaurants, supermarket and next to the bus terminal.
- The rooms are sooooo cold (except the common room where there is a fire), though there are thick blankets.
- This place is small and cozy but waaay to many people are staying here (apart from the 2 doubles and 2 dorms there are also 2 tents in the garden). There just isnt enough space in the living room or kitchen and to cook is nearly impossible. It would be the perfect place if they would limit the number of people staying.
- Its a very social place so if thats what you like its good but if you want some sleep... (loud and noisy until 1 pm and the walls are soo thin)
- Official Description (provided by the hotel):
- Hostal el Refugio is proud to be "our pick" in the latest Lonely Planet for both South America on a Shoestring and Chile guides. Hostal el Refugio is a warm and friendly hostel, run by a Dutch-Chilean couple, and a great place to meet other travelers. The hostel is designed as a mountain hut and thanks to the inviting communal areas it is the perfect place to rest and recharge after a day of outdoor activities in the area. Both the owners and staff (experienced travelers) know Pucon and its environments thoroughly, and are happy to share this information and make personal recommendations. They are waiting to make your stay in Pucon unforgettable. Hostal el Refugio es mucho mas than just a place to sleep! ... more less
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