Unfortunately we did not check Trip Advisor before booking at this hotel due to the rave reviews in both Frommer and Fodor.What a mistake! The hotel in November 2011 was run down, dirty and poorly maintained. We booked the King's Suite well in advance and when we arrived the room was not ready. They actually lied to us, saying that we were getting the King's Suite, where the Duke of Windsor stayed. It was only when we were checking out the next morning that they admitted that we were staying in the Jr. Suite and someone else had gotten the King's Suite. We thought we were the only ones in the hotel proper; another couple we met at dinner were staying in the cabana and those were the only guests we saw. However we couldn't even see the actual King's Suite the next mornig because the people who got it were still in the room when we checked out. The pool and hot tub were dirty, and the grounds were unattractive with few flowers and dying grass. The worst was the food! The world class chef was must have been on vacation, as the food was virtually inedible. The dinner dishes were still on tables when we went to the dining room for breakfast at 8am. The staff acted like they were doing us a huge favor to light a fire in the large salon or to change a lightbulb. In sum, it was by far the worst place we stayed in Chile, and possibly the whole world. We could not believe this was the Hotel described as a landmark, famous throughout Chile.
All this for a Hotel that was reputed to be famous through Chile.
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- Also Known As:
- Hotel Cabanas Centinela