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1,049
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252
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All reviews lavender mrt little india food court rooms are small room size swimming pool arab street city view guest services convenience store mustafa centre walking distance busy hotel early check bus stop indian food mrt station
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103 - 108 of 3,484 reviews
Reviewed 3 weeks ago

Hotel boss is a very big and crowded hotel, when we reach hotel the lobby is already full of people and it is the same everyday. We had a superior room and it is so small and do not have good view from the window. Room is clean but long walk from the lift. Singapore is expensive and hotel boss is also expensive for what they offer

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank ming m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss, responded to this reviewResponded 3 weeks ago

Dear Ming M,

Thank you for your time in writing us your feedback and it was unfortunate that the room size was not up to your expectations. However, as we have different room categories in our hotel, you may consider booking a different room as the Premier and Triple room category to accommodate your stay in the future. We look forward to having you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

What a terrible hotel, from the minute we arrived the lobby is like a bus terminal taken over by large tour groups. The hotel is far too big for its own good. With 100 rooms per floor. Housekeeping was atrocious, they could turn up anytime between 7am in the morning and 9pm at night. Some days the room wasn't even cleaned. The rooms are exceptionally small and look nothing like the pictures online. I had to move rooms several times due to noise from fellow guests. Staff are very unhelpful too. Also the hotel breakfast was appalling, on many days food had run out and was not replenished.

Room tip: Go for the biggest room you can!
Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
1  Thank travellinggay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss, responded to this reviewResponded 3 weeks ago

Dear Travellinggay,

Thank you for taking time to write review of the hotel. We are sorry to hear that your expectations were not met on this occasion. We thank you for bringing this to our attention, the relevant head of departments have noted of your feedback and we will continue to strive to deliver warm Asian hospitality to each and every guest.

Thank you again for your valuable patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The hotel has Good location , very clean.
The poor side night view is very beautiful.
You should see this .
I want to use This hotel 1 more
Thank you Rachel .She is very kindness
とても清潔感のあるホテルで、夜景も綺麗です^_^

Date of stay: September 2019
Trip type: Traveled with friends
Thank ryito1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss, responded to this reviewResponded 3 weeks ago

Dear Ryito1109,

Thank you for taking time to share your experience with us.It is with delight to know that you enjoyed the experience at our hotel. We look forward to welcoming you back and being of service to you soon.

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Reviewed 3 weeks ago

Waiting for agent within ten oclock in this morning waiting this lobby or room already. The staff are verygood especially fiuna and rachel they are friendly helpful and very kind to us..the hotel also excellent

Date of stay: September 2019
Trip type: Traveled with friends
Thank June1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss, responded to this reviewResponded 3 weeks ago

Dear June1119,

Thank you for your lovely review and we look forward to your future arrival.

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Reviewed 3 weeks ago via mobile

Very nice hotel,in the lobby very nice also many people around i like the staff very friendly, rachel & fiona,i like also to stay here again when i'm come back here in singapore, very nice place & very clean & the people are nice specialy here in the in the hotel,

Date of stay: September 2019
Trip type: Traveled with friends
Thank Vivencio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss, responded to this reviewResponded 3 weeks ago

Dear Vivencio B,

Thank you for your lovely review and we look forward to your future arrival.

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