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“Nice food in an ok atmosphere excellent service.”

Crystal Jade Golden Palace
Ranked #191 of 11,073 Restaurants in Singapore
Certificate of Excellence
Price range: $20 - $25
Cuisines: Chinese
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Restaurant details
Good for: Romantic, Local cuisine, Special occasions
Dining options: Breakfast, Dinner, Lunch, Reservations
Neighborhood: Orchard Road
Reviewed November 22, 2012

Service was very nice, but tables were uncomfortable with nowhere to put your legs.

Food through made up for it.

This is a chain so maybe the seats are better elsewhere. We had duck, a spicy beef, scallops and rice and it was very reasonable

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1  Thank barcaranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (304)
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Reviewed November 20, 2012

This stalwart of chinese food on orchard road has been around for 8 years or so and i've been here more than 10 times, but this is my first review for golden palace i believe. As we were there for lunch, a sensible and tasty option would be their dim sum. We ordered the chicken feet, BBQ pork buns and pastry, the crystal dumplings, custard buns with egg yolk which were quite tasty. Don't order their "QQ" range of sweet buns which came with panda and mouse faces, they look better than they taste. We ordered the carrot cake too which never arrived so their service has turned slightly spotty over the years. We didn't order the boring usual siew mai, ha gao and xiao long bao. Overall, an ok place to eat if you are in the area and not too fussy. There are better places for dim sum and chinese food, and then again, there are worse places too

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Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

The place is elegant and the food is exquisite, that mean expensive.

But really, the food is very well done and presentation is really nice, the service staff are nice to a fault.

Thank plwh888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

Been told to try Crystal Jade Restaurant by a number of locals and decided to give it a try. Overall did not disappoint.

Food:
We ordered several dim sum dishes on top of regular items on the menu to get a sample of Crystal Jade.

The dim sum - we had char siew bao (BBQ pork buns), siew mai (pork dumplings), har kau (shrimp dumplings) and xiao long bao (steamed dumplings) - were OK. I personally felt there were better ones out there for less the price. From what I read from earlier reviews, seems like the quality may have come down in recent years.

We also ordered ther fried hor fun with beef, steamed seafood vermicelli cooked in chinese wine, fried stuffed tofu with shrimp, and BBQ pork. We thought these were excellent. The quality of ingredients, the execution and presentation is top notch and worth the price considering the environment and location.

Service:
Very attentive. The waiting staff is trained to tell if the customers prefered to be left alone or are open to receiving attention. We were there as a family with an infant and the staff gave us lots of attention which we did not mind. However I have also noticed that there were couples perhaps on a date and they were given their own personal space except when there is a need to fill up the tea cups.

Environment:
Its OK...decor looks tired but we appreciate that tables are not squeezed together like sardines. You could have a proper conversation in this place.

Overall recommendation:
Crystal Jade is decent. It is a bit pricey but we were not rush and sat for a nice leisure meal which lasted around 2 hours. We appreciated that and for the quality, we would return.

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1  Thank penangnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

Been quite a long time since we visited this long-time Crystal Jade branch, the highest and priciest within the chaiin. Inside decor and excellent service remains the same,,,

Food-wise, we ordered the following;
1) Shark bone soup and fish maw soup,,,,the shark bone soup was clearly superior to the fish maw soup,,,,the milky white murky shark bone was well-bodied whereas the fish maw tasted clear but ordinary,,,,
2)Fish with bean sauce,,,fish was firm but the flour mix made it a bit sticky and soggy, nice taste but wrong texture,,,
3) The fried rice was a complete letdown,,,,the art of eating fried rice in a nice upscale restaurant vs cooking at home was the requirement and expectation that the rice be stir-fried and tossed to a heavenly dry-ness not achievable with the domestic home kitchen,,,with the accompanying wok-hei. Alas, the Crystal Jade fried rice was soggy and a bit bland and tasteless,,,,
4) The stirfired beef with 3 mushrooms was the champion,,,the mushrooms were fresh, firm and succulent and the beef was soft and robust taste,,,,,
5) We also ordered a few dim sum (chicken feet, carrot cake, 3 musrhooms springroll) which was okay and the only unique one was the radish with rice-roll and pork floss. It came with a dip and the combination of glutinous rice covering, crunchy radish, the saltish sauce etc, yummy,,,totally enjoyable.


We always had the expectation that Crystal Jade was able to retain its commanding lead amongst the other Chinese dining chains because of its ability to consistently deliver amongst all its outlets but somehow, at this premier outlet, food standard has became almost complacent,,,, and for that, we paid 200 (without any fish or peking duck, which we consider to be on the unusual high side).

And it is freezing cold inside despite temperatures at 35 degrees outside, a lot of diners were rubbing their hands and those in the know, were all wearing sweaters,,,Perhaps it is to do with the efforts of the management to make patrons stick to the 11am, 1215pm and 130pm sittings on the weekend,,,,no one would stay long in North Pole to chit-chat,,,,

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Thank vincentlau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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