Brotzeit 'Raffles City' , I have eaten here on several occasions but my last experience was enough to keep me away forever. I went in for lunch just on 12.noon , no greeting from staff members and found a table without being directed to one. Only a hand full of guests at this stage, after waiting 15 minutes I had to grab the attention of a staff member.Placed an order for set lunch, soup came in 5 minutes which was good but main meal came 35 minutes later, no apology at all. Extremely bad service here, with the manger not even looking concerned, The barman took my drink order and he forgot to bring the drink as he was busy just talking opposed to looking after customers. Manager was not in control and his two staff members looked flustered, arguing with each other over meal orders. The manager here could learn a lot from their 313 Orchard Road location, the service at Somerset is excellent ,
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