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Layover

Booked online, however when we arrived the receptionist advised that the lounge was very full, we... read more

Reviewed 4 days ago
Ralph D
,
Raymond Terrace, Australia
Nice enough - just

Had a four hour transfer in Singapore and thought this would make it more bearable. Easy to find... read more

Reviewed 1 week ago
SomersetTaster
,
Kingsbury Episcopi, United Kingdom
via mobile
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Reviewed 4 weeks ago

We visited the ambassador transit lounge at terminal 3 and were very impressed. George was very helpful and professional, would definitely recommend and visit again.

Date of experience: September 2019
Thank Spencercoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We went to Ambassador lounge because we couldn’t get a room at the hotel, but we were pleasantly surprised by the comforts that this offers, including a buffet with drinks, massaging chairs and showers.
If your transit stay doesn’t need to include a horizontal position this is really enjoyable. And considering how much you would pay separately for food and drinks in the terminal, this is a really good deal.

Date of experience: September 2019
Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The Ambassador Lounge is psot-immigration and there is a small fitness center inside. In other words, you do not need to pass through the passport control to go out to a gym and come back with passport control and security. It is what I like the Changqi airport and Terminal 2 the most.

There are various packages offered and i choose a 2-hour package that has access to the gym and the shower. The gym is ok and you can still enjoy a decent workout given limited choice of equipment. The only tip here is that you better pay when there are only one or none user inside the gym or otherwise it will be crowded. Please note that there is no locker facilities and so the staff asks you to put your baggage inside the fitness center.

Date of experience: September 2019
Thank Edward-AA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2019 via mobile

Im visit ambassador lounge for 59 dollors its worth it unlimited alcohol and food and shower plus massage chair this lounge are amazing service provided friendly staff and front desk are warm welcoming to us high recomended this lounge

Date of experience: September 2019
Thank tiewchinw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBASSADORT2T3, Guest Relations Manager at Ambassador Transit Lounge, responded to this reviewResponded 3 weeks ago

Dear Guest

Thank you for your review during your recent visit with us

We are happy to hear that you enjoyed the Food and Beverage and all the facilities of the lounge during your 6 hours transit.

We look forward to welcoming you back in the near future.

Kind Regards
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2019

We passed through the facility in T3 on our way home from Europe. We used "Changi dollars" to get free access for 2 hours.

We really just wanted somewhere to have a shower and change clothes between long haul flights.

The showers felt like a 2 star hotel, with leaks and ceiling mould. Toliets had broken/missing toilet roll holders. The seating in the main public area was comfortable enough, but was in bad need of a clean.

I think they need to take the facility offline urgently and give it a much needed refresh. Clearly the facility gets a lot of use being a 24 hour airport, however, I'm glad I didn't pay for access.

Date of experience: June 2019
Thank BrissyTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMBASSADORT2T3, Guest Relations Manager at Ambassador Transit Lounge, responded to this reviewResponded 3 weeks ago

Dear Guest

Thank you for your review during your recent visit with us.

We take your feedback seriously and thank you for taking time in writing to us. We look forward to welcoming you back in the near future.

Kind Regards
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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