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“Perhaps overrated”
Review of Aoki Restaurant

Aoki Restaurant
Ranked #1,591 of 11,380 Restaurants in Singapore
Price range: $25 - $100
Cuisines: Japanese
More restaurant details
Restaurant details
Good for: Business meetings, Romantic
Dining options: Reservations
Neighborhood: Orchard Road
Reviewed October 19, 2011

Everything is good but the hype exceeds the reality

Thank siglo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 111 of 139 reviews

Reviewed July 20, 2011

Was very much looking forward to dining here after reading the great reviews. The only table available was the counter so we gladly accepted. When we arrived at about 12:20 for our 12:30 reservation, only two other parties were at the counter. We were placed in the middle by the sink. Hoping to sit a bit off to the side, we requested the corner seat which was empty at the time. The waitress said she would check with the reservation staff who came back with a no, saying it was booked. I said I didn't know I could request a particular seat on the counter and she said they reserve it for 3-4 people.

At this time, I wish I could have recorded the clearly annoyed faces of the chefs behind the counter like Ramsay's secret diner does. Really guys? Is it that hard to be a little flexible and service oriented? To not give your customers dirty looks as they try to politely optimize their dining experience? When the corner was eventually filled, there were only two diners unlike the 3-4 the waitress said hold the corner for.

Needless to say, this simple inability to take care of the customer put a dark cloud over the entire meal...

We ordered the lunch set 9 piece sushi and Chirashi. My order and another customer's order (incidentally the one on the corner) came quite a bit earlier than our respective partner's dishes so we were left waiting for some time before we could begin.

I found my $50 sushi selection to be okay only. For the premium lunch special, I found it hard to believe they'd have squid, 2 omelette and Tai in the selection.

My wife enjoyed her Chirashi but I found the small cubed pieces of premium fish to be a bit of a waste, inevitably causing you to mix many different types of fish into a single bite, defeating the purpose of seeking out fresh, quality sushi/sashimi. Also, I noticed the fish selection for the same dish of guy next to me to be very different!

Dessert came with an interesting plum gelatin, custard and a third item which I can't recall. While everything was pretty good, I did notice that we were the only diners to get the small open plates while the other diners' desserts were served in a lovely box.

Granted, my overall experience and the lens through which I viewed the food must be tempered by my initial experience, I believe it's the little things that separate restaurants at this level and Aoki definitely fell short.

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Thank Njoy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2011

You pay for it but it's fabulous. Set menu if you're on a budget, seasonal menu if you celebrating.

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Thank DuffnGuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2011

Went for lunch and tried their beef option which was lovely. My partner had their sushi lunch option for about £30, mine was slightly more.

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Thank Maccke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2011

I visited Aoki after having heard compliments about the establishment and was severely disappointed by the experience. The culinary standards were fine and as expected but the interaction - lack thereof with staff and chefs marred the experience. I had to request for tea and take charge of my own sake refill. There was no engagement at all with the chefs whilst seated at the counter; the chefs were chatting comfortably in mandarin to each other even with guests present. With so many more dining choices in Singapore, it's sad to see a purported fine Japanese restaurant fall so far behind. The cuisine might have been authentic but the service element is dismal, and I'm not even comparing it to Tokyo standards yet.

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Thank shiifuku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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