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“Food is disappointing ”
Review of Prego

Prego
Ranked #94 of 15,537 Restaurants in Singapore
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Neighborhood: City Hall
Description: At Prego, be enthralled by the best Italian food made from the freshest produce and ingredients sourced directly from Italy. Experience the well-loved tastes of classic Italy amidst the refreshed charm of Prego’s interiors and a luscious ensemble of new signatures bursting with familiar Italian flavours. This December, indulge in festive Italian favourites as you gather with your loved ones at Prego Italian Restaurant. From a sumptuous lunch featuring Scampi All’acqua Pazza Di Vongole Con Carciofi Alla Giudia (Langoustine, Clams, Acqua Pazza Sauce, Artichoke Giudia Style) to a leisurely Sunday buffet brunch brimming with grilled meats, cold seafood, cheeses, pasta, desserts and more, it's time to start preparing for your year-end gathering with friends and family! Take A Virtual Tour: http://bit.ly/2GK6bUR
Reviewed 3 weeks ago via mobile

Prego has been around for over 30 yrs and I had good memories dining there 20 yrs ago & decided to check it out recently. We had 3 pizzas, 2 pastas & 2 starters. Pizzas were pretty good but overall the food was below average, like an ordinary hotel eatery & certainly does not justify the prices.

Date of visit: January 2020
Thank Cheeps21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PregoSG, Manager at Prego, responded to this reviewResponded 3 weeks ago

Dear Cheeps21,

Thank you very much for the kind and valuable feedback.

I would like to extend our sincerest apologies in our shortcomings in terms of food quality.

Rest assured that we have taken your comments seriously and took it as an opportunity to reevaluate our menu.

We hope that this incident will not mislead you in patronizing Prego once again.

Looking forward welcoming you back soon.

Sincerely,

Carmine Donadio
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a reviewReviews (247)
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9 - 13 of 247 reviews

Reviewed 3 weeks ago

This was our first time eating at Prego. The staff here were friendly, patient, and attended to our queries whenever we have them. The service provided here is definitely excellent and we were glad to be served especially by Bryan.

Date of visit: January 2020
    • Service
    • Food
Thank 482pandapanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PregoSG, Manager at Prego, responded to this reviewResponded 3 weeks ago

Dear 482pandapanda,

Thank you for taking your precious time to provide us with a valuable feedback.

We are delighted to hear that you had a fabulous dining experience and we appreciate the 5 star rating that you've given to our restaurant.

Kindly be assured that we will share this feedback to our team in particular to Bryan who looked after your table and we will strive to continue to provide a memorable dining experience to all of our guest.

Looking forward to welcome you back in Prego soon!

Sincerely,

Carmine Donadio
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Made a mistake of ordering the set lunches - the Ribeye was chewy, something that we can get at Hawker centres. The red snapper was overcooked so was tough n dry. When the waitress came to ask abt our meals I complained abt my fish dish, she offered to replace, pointless cause I m already eaten half n will not be able to eat another! Saving grace is the tiramisu, nice, soft n moist! Regret not ordering the pizza, it would hv been a safe choice! We had to pay extras of $12 for the fish n $15 for the steak!

Date of visit: January 2020
Thank Papa9090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PregoSG, Manager at Prego, responded to this reviewResponded 3 weeks ago

Dear Papa9090,

Thank you for dining with us in Prego and giving us your valuable feedback.

We are truly sorry to hear that you find the Ribeye and Red Snapper not on their best quality the last time you dine with us. Your valuable feedback has been shared with our Culinary Team for their kind attention.

Rest assure that here at Prego, we pride ourselves to continuously offer excellent guest service with a high quality food that is genuinely Fairmont.

We sincerely hope to get the opportunity in welcoming you back to Prego soon.

Warm Regards,

Carmine Donadio
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have been travelling around SEA and Prego is definitely one of the top Italian restaurant. Food was so delicious and the service was excellent. Special thanks to Aaron for great service, the food recommended by him was superb. We love and enjoy the experience in Prego and definitely will come back again and recommend to my friends. Thank you.

Date of visit: December 2019
1  Thank zh0ngyic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PregoSG, Manager at Prego, responded to this reviewResponded 3 weeks ago

Dear zh0ngyic,

Thank you for taking your precious time to provide us with a valuable feedback.

We are delighted to hear that you had a fabulous dining experience and we appreciate the 5 star rating that you've given to our restaurant.

Kindly be assured that we will share this feedback to our team in particular to Aaron who looked after your table and we will strive to continue to provide a memorable dining experience to all of our guest.

Looking forward to welcome you back in Prego soon!


Sincerely,

Carmine Donadio
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is my first time visiting Prego, Singapore. I've ordered Black Ink Pasta and Gnocchetti which recommended by one of the staff in Prego called Aaron. The food is delicious and Aaron the waiter have been providing us a top-notch service by checking up on us to see if our meals were fine and if we needs anything else.

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank Karhuii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PregoSG, Manager at Prego, responded to this reviewResponded 3 weeks ago

Dear Karhuii,


Great to hear that it's your first visit to our restaurant and we are delighted to receive the 5 star rating given for the dining experience provided by our team.

Kindly be assured that we have shared your kind words with our team in particular to Aaron and we will strive for the best in order to provide an excellent service to all our guest.

We are looking forward to welcome you more often to our restaurant!


Sincerely,

Carmine Donadio
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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