Went with my family to this restaurant. When we first arrived we didn't even get seated to our table so we just found a seat for ourselves. After ordering our drinks, we requested to be put on the waiting list for the smoking area but the waiter was very unhelpful and friendly and moved tables to seat another group who was on the wait-list. We were stunned as they could have moved our tables as well (as we were seated outside) but did not such thing. After complaints, eventually the manager tried to make peace and helped get us sorted. That said, the food is amazing albeit quite pricey and some of the staff are completely lovely. Definitely great food and I suggest not going during the weekends as it gets too busy that they have no time to entertain you. Definitely not for the service (although eventually we got another waiter, James, who was great!). For the price, not the service you would be expecting.
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