Arrived in Singapore near 11pm. Crossroads Cafe has an excellent open air seating. My server MJ was very nice and always checking to make sure I was satisfied. I had the fried rice and a cold draft beer. People watching was a bonus and large fans give a comfortable breeze.
Dear Kerri K
Greetings from the Singapore Marriott Tang Plaza Hotel!
We appreciate your time for writing us this wonderful review especially for recognizing MJ’s outstanding service and crossroads great ambiance. We're glad to hear that you had a lovely dining experience with us!
We look forward to welcoming you back for more pleasant dining experience.
On behalf of Crossroads team thank you!
Feel free to contact us directly should you require any assistance.
Kind regards,
Sinnasamy
Restaurant Manager
768 - 772 of 1,168 reviews
Excellent service from staff member MJ to adjustments from standard menu. She was helpful to make suggestions and adjust to the customer.
Dear Bob R
Greetings from the Singapore Marriott Tang Plaza Hotel!
We are very glad to hear that you have enjoyed your dining experience at Crossroads Cafe. We are delighted to hear that you enjoyed your dining experience with us. It was a great pleasure to have served you.
Thank you for sharing this encouraging review and we look forward to welcoming you back again soon. I will personally pass on your compliment to MJ for her excellent service which has been recognized by some guests as well.
Once again thank you and we look forward to serving you again.
Feel free to contact us directly should you require any assistance.
Kind regards,
Sinnasamy
Restaurant Manager
Location and setting is good, food is adequate but overall experience has not been beyond expectations. Personnel seemed not highly attentive, thus this rating.
Dear Gauttle
Thank you for your comments regarding your recent experiences here at the Singapore Marriott Tang Plaza Hotel. I have received your feedback in my capacity as the Director of Operations. I am sorry that you have had to contact us with a concern, post your visit to the hotel. We here at the hotel strive to ensure that all of our guests leave with wonderful memories of their time with us and I apologize that this was not the case for you.
I was very sorry to read your comments regarding your thoughts on the team members that looked after you during your time with us. You should have been able to expect a very high standard of food and beverage and service in a hotel such as ours and I truly apologize that this was not the case for you when you have joined us.
I have shared your comments with the entire service team of all our restaurants and bars as a timely reminder for them to ensure that they are putting the guest first at all times. They share with me their apologies that your experience was not to the standard that we strive to achieve.
Gauttle, I thank you sincerely for sharing this feedback with us. It enables us to review the offerings and procedures in place and gives us the opportunity to make positive changes for our future guests. Once again thank you for taking the time to share this feedback with us, I do look forward to welcoming you back again soon where I am sure you will have a truly fantastic experience with us at the Singapore Marriott Tang Plaza Hotel.
Regards
Erin Proud
Director of Operations
Great place to catch Pokemon! Good service of staff, MJ! Good food and great location! The staff even ask if my Son wanted berries on his ice-cream!
Dear SingaporeAngel
Greetings from the Singapore Marriott Tang Plaza Hotel!
Thank you for taking the time to share us your positive review. Crossroads Café is well known for its great location at the heart of orchard road and for its good selection of beers, cocktails, wine and the best beverage promotion that you will surely enjoy.
Indeed it’s an awesome location to hunt Pokémon with three pokéstops in our vicinity for sure will catch them all while watching the world go by. Rest assured that your kind words were conveyed to MJ.
See you at Crossroads!
Kind regards,
Sinnasamy
Restaurant Manager
A typical hotel bar pricing street level. Ok, if you don't want to go out, but nothing special. Nice staff.
Dear Mat4Rele
Greetings from the Singapore Marriott Tang Plaza Hotel!
Thank you for taking the time to share us your review. Your feedback in regards to our pricing has been duly noted if I may share with you that our pricing is competitive amongst other luxury hotel restaurants. However we shall bear your comment in mind when we review our pricing structure.
On behalf of Crossroads Café team thank you and see again soon!
Feel free to contact us directly should you require any assistance.
Kind regards,
Sinnasamy
Restaurant Manager
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