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“Gone downhill since change of owner in 2012”
Review of Portico Prime

Portico Prime
Ranked #1,417 of 10,933 Restaurants in Singapore
Price range: $60 - $120
Cuisines: Barbecue, Steakhouse, Australian
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Lunch, Outdoor Seating, Reservations
Description: The Prime society offers a modern contemporary cuisine, showcasing the very best breeds of Australian beef. From premium grass and grain fed , to 100 % full blood Wagyu, dry and wet aged beef. All beef is sourced from suppliers that do not use growth hormones or antibiotic feed supplements. Our steaks are served with house made flavored salts and condiments. The menu is designed for sharing offering a variety of modern, contemporary smaller seafood and vegetarian dishes that are textural and light. Inspired by European and Asian aesthetics producing exquisite, refined cuisine.The open concept kitchen ensures dinner’s experience the ultimate dining experience, watching the chef serve up grilled dishes that are plated to perfection. Originally constructed as army barracks for British soldiers, The Prime Society’s interior is breathtaking and one of a kind! The colonial architecture has been painstakingly retained to reflect its cultural heritage. Exposed raw brick colums , wooden floor boards set amongst floor to roof windows and high lofty ceilings harmoniously blends old-world charm with an air of regality with contemporary chic, creating a warm and friendly ambience. This outstanding award winning restaurant is located in the lush surroundings of the Dempsey area.
Perth, Australia
Level 5 Contributor
68 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Gone downhill since change of owner in 2012”
Reviewed February 23, 2013

An update to my previous review. Sadly this restaurant has really gone downhill to the point I would neither return nor recommend it. If a steak restaurant serve a steak cold then really they dont have their fundamentals right. Gone is the knowledgeable service and the showing of meat cuts which was a key part of the service and dining experience previously. A real shame.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KWKW727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesociety, Manager at Portico Prime, responded to this review, February 24, 2013
On behalf of The Prime Society I would like to apologise, We are truly sorry you did not have a pleasant dining experience with us. We have re-trained out staff so they are fully aware of the basic knowledge that is associated with a steakhouse. We take customer complaints very seriously as they are very important to us .We appreciate your feed back as this helps improve our service. we hope to see you dine again in The Prime Society
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level 6 Contributor
172 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Excellent meal in a good location”
Reviewed February 16, 2013

Visit The Prime Society whenever I want to have a good steak and on special business related occasions. Went there again last night and the food was excellent. Staff are good but lack polish and try to be a bit too familiar. Something for them to work on.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Raymon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesociety, Manager at Portico Prime, responded to this review, March 19, 2013
The Prime Society are delighted that you had a excellent dining experience! Customer feedback is extremely important to us and on behalf of The Prime Society I would like to thank you for taking the time and effort to share your experience with us! We look forward to seeing you dine with us once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oceanside
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lacking Finesse for the Price You Pay”
Reviewed February 3, 2013

Went there for dinner last night and have to say it was a mediocre meal. The sauces for the steaks were very disappointing but the steaks and side dishes we had were good- not great- but good.

The service was great when we arrived. The waiter was informed and explained everything well but after we received our meal there was no follow-up to see if everything was ok. The barman who took our wine order looked like he worked at one of the hawker stands. His shirt was hanging out of the back of his pants and he looked very dishevelled. Not the look you want in an upscale restaurant.

As for the decor, we thought the splashes of mould on the ceiling and the chipped flooring, accessorized with the lovely grey kitchen mats really added to the dining experience.

Can't say we will go back. We went there for a special occasion but left feeling that we had been overcharged for a mediocre meal in a restaurant that was selling itself as five-star but only providing three stars

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank mom5Oceanside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simmern, Germany
Level 5 Contributor
60 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Steak & Service”
Reviewed January 2, 2013

Had the pleasure to dine here for the 3rd time while I was in Singapore on business. The place has cool ambience, chairs could be a bit more comfy for my taste, but ok. Anyway, it's all about the steak and that's what they do BEST. Yes, they have their price, but quality and moreover the great service surely go along. My boss wanted an ice scream (with whipped cream on top) for dessert which was nowhere to be found on the menu, however, the manager made every effort to fulfil his wish. Wow, really what a service. Not common these day in many other places. Loved it and will surely be back. Keep it up guys!

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Frequent_Traveler_DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesociety, Manager at Portico Prime, responded to this review, March 19, 2013
The Prime Society are delighted that you had a excellent dining experience! Customer feedback is extremely important to us and on behalf of The Prime Society I would like to thank you for taking the time and effort to share your experience with us! We look forward to seeing you dine with us once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leirvik, Norway
Level 4 Contributor
38 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Great steak”
Reviewed November 26, 2012 via mobile

This the place you go if you want to have a great steak in town! It does not come cheap, but the quality of the meat is outstanding and very well prepared. The environment is nice and quiet

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank morghi76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesociety, Manager at Portico Prime, responded to this review, March 19, 2013
We our delighted you enjoyed our quality of meat and had a pleasant dining experience! On behalf of The Prime Society I would like to thank you for taking the time and effort in writing this review, we our truly appreciative of all our customers feedback. We do hope to see you dine once again in The Prime Society!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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