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“Smooth service, quiet ambience and good location”

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The St. Regis Singapore
Ranked #29 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed June 12, 2014

At the corner of tanglin and orcHard road, you can use this as a holiday or business hotel.
Lovely spacious rooms with good sofa sitting area. Lighting, drapes all worked by electronic gizmos but thankfully very well labelled. Reading - bright lights, cosy... Soft downlighting.
A butler service to help with your every needs... Cup of tea after wake up call was nice !
Good range at breakfast but a long narrow room - odd for all the other space they have. Great pool . Roughly 25 m so a good lap pool for a hotel. Front of staff were excellent at getting taxis which can be a challenge in singapore.
Only thing negative is that it is the air con is set so cold ! Reception/lobby area like a fridge so bring a jacket/ wrap!

  • Stayed: June 2014, traveled on business
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1  Thank CMM5star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 17, 2014

Dear Alwaysfivestar,

Thank you for your generous praises on the luxurious room and the tranquil Tropical Spa Pool. We are heartened that you have enjoyed the bespoke butler service and exceptional breakfast at Brasserie Les Saveurs.

We hope to welcome you back again to the preferred address.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 11, 2014

worth the price. feels comfortable right at the moment they opened the car doors & assisting to get everything and send to the room until checking out.. the butler even insist persistently if there is anything we need left in the car.. even a single usb cable he went down & get it.. we feel bad for mentioning.. if we enquire the car keys he will ask is there anything left behind that he can assist with...the staff are genuinely friendly & happy too..

  • Stayed: June 2014
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Thank mahiramazlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 17, 2014

Dear mahiramazlan,

Thank you for taking the time to share your St. Regis experience with other travelers. We are delighted that your stay was memorable and you had enjoyed the legendary butler service unique to the brand.

We cannot wait to welcome you back to the address where timeless elegance resides.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

I had the pleasure of staying at the St Regis this May 2014. Absolutely everything was perfect. The staff did EVERYTHING to make our stay memorable. I had a minor problem with my booking that I didn't realize until I arrived. Even though it wasn't there problem to fix, Jason took it upon himself to take care of the problem. I had dinner at the Italian restaurant in the hotel and it was fabulous.
I've traveled quite a bit throughout Europe and I must admit this is one of my favorite hotels I've ever stayed in.

  • Stayed: May 2014, traveled with friends
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Thank jcmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 11, 2014

Dear jcmg,

Thank you for your generous praises. We are heartened that you had enjoyed an exceptional dinner at LaBrezza and that your stay was made extraordinary by dedicated staff who went the extra mile in delivering excellent service.

We cannot wait to welcome you back again.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

We stayed at this hotel for 3 days in the past weekend. It is located at Tanglin Road, near Orchard Road, convenient but quiet. The lobby, restaurants, rooms ... are luxuriously decorated and very spacious with high ceiling. The bathroom of the room is also big and clean. Good music facilities BOSE is provided. No doubt about the services of the staff, they were all professional and cheerful. The buffet breakfasts were great with wide variety of choices. The guests could also order from menu without additional costs. There are a few small shopping centres next to the hotel. A big supermarket is in the shopping mall, very convenient. One minor comment that the temperature of the room was too low no matter how we adjusted the air conditioner controller.

Undoubtedly, St. Regis is a luxury hotel with good management and professional services. This hotel is your choice if you are a high-end customer.

  • Stayed: June 2014, traveled with family
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2  Thank Florence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Room at The St. Regis Singapore, responded to this reviewResponded June 4, 2014

Dear Florence L,

Thank you for your generous praises on the preferred address. We are heartened that you have had a memorable stay and have enjoyed the extensive spread of cuisines at Brasserie Les Saveurs.

We hope to welcome you back.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

For those wanting the true luxury experience in this city, stay at the Ritz Carlton. The St. Regis is well located near the embassies, orchard road shopping and the botanical garden, but the service consistently misses the mark. i spent 5 nights here and found the prices to be very high, but the service does not match, which is why I gave it an average rating (had the price been better, I night have gone to very good. Upon check in, the butler did not offer to press my clothes, unpack, or teach me all of the room controls. I often had to request tea service twice. Wake up calls did not always happen, and the spa masseuse left me waiting for 15 minutes and then accused me of not properly checking in for my service (i did receive a 15% discount -rather paltry, but only after complaining to the spa manger. The spa was not supplied adequately with towels and the wait staff at the buffet breakfast failed to offer coffee every single day. There is no gift shop and the butler could not provide me with deodorant, but told ne there was a pharmacy across the street instead of offereing to go get it.An envelope delivered to the front desk for me waited 24 hours before making it to my room. The manager needs to get the staff to me more attentive, and offer proper compensation when the service is constantly lacking.

Room Tip: face the gardens
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  • Stayed: June 2014, traveled on business
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2  Thank verycritical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 4, 2014

Dear verycritical,

Thank you for taking the time to leave us a review. We do apologise for the inconveniences you have experienced and have shared your invaluable feedback with the various departments. Please be assured that necessary amends and trainings will be in place to ensure that your next experience will be flawless and truly beyond expectations.

We certainly hope to welcome you back to The St. Regis Singapore again

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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Reviewed June 2, 2014

I stayed here for a very short business trip only for 1 night (checked in at 8pm and checked out at 8am), but it was an impeccable stay. Needless to say St Regis offers excellent service, breakfast, and luxurious hotel stay amidst the hustle bustle of tiny Singapore. It's located at the end of Orchard road, so if you still want to be at the central but quiet neighborhood, St Regis would be perfect. My room was called Lady ... (i forgot the complete name), it was so cute and french and modern classic at the same time. Love the interior fitting of the room. And the bathroom was sublime, with a built in TV screen at the bathtub. Breakfast was amazing, I ordered the salmon aside from the beautiful buffet spread. Totally in love with this hotel!

  • Stayed: March 2014, traveled on business
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1  Thank Yofi_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 3, 2014

Dear Yofi_L,

Thank you for choosing The St. Regis Singapore. Thank you also for your generous praises on the flawless service standards, luxurious Lady Astor Room and exceptional breakfast experience at Brasserie Les Saveurs.

We hope to welcome you back again.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

We had another great stay at the St. Regis Sinagpore. Kris and Kelvin were very helpful and personable when checking in and helping us arrange transportation. Management also worked with me and allowed us to check in early since we were only going to stay the day. It was nice to relax and refresh during our long layover in Singapore. Very easy to walk around the city from this location. Thanks for assisting us during our short stay.

  • Stayed: May 2014, traveled as a couple
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Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded June 3, 2014

Dear bkl99,

Welcome back to The St. Regis Singapore. Thank you for your generous praises for the hotel, as well as kind words for Kris and Kelvin. We have conveyed your appreciation for their dedicated service and we would like to afford you our gratitude.

We hope to welcome you back again.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Singapore

Address: 29 Tanglin Road | Orchard, Singapore 247911, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Singapore
#16 Business Hotel in Singapore
#20 Romantic Hotel in Singapore
#27 Family Hotel in Singapore
#29 Luxury Hotel in Singapore
Price Range: $307 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Singapore 5*
Number of rooms: 299
Official Description (provided by the hotel):
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more   less 
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Also Known As:
The St. Regis Singapore Hotel Singapore
St Regis Singapore

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