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The St. Regis Singapore
Ranked #27 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed February 2, 2014

My first impression was made when I the doorman greeted us, he was very lovely! Friendly elderly man, staff at all levels were polite and accommodating! Truly hospitable, they certainly worked with pride. Pool was small but not many people were swimming, which was great!
The rooms were very clean and the bathroom has to be the best feature!!
What was disappointing was, these rooms are NOT cheap! We paid for the room with brekky included, which was alot of money!!! But guess what, when we went down for breakfast, the international buffet room was what I really wanted, we had the option to choose, the girl was going to let us in, but this indian buffet manager told us we had to go to the second floor, where there was brekky served at a tinier facility with limited choices. The reason, the international buffet room was FULL! As we turned to walk away, another Italian couple approached them and said they also have brekky included, guess what he told them to wait for not even a min, and took them in to be seated! That really made us very upset! There was clearly some sort of discrimination going on here... shame! After breaky at the second floor, I felt better again because the staff there once again were really lovely.
They did charge us something random, like a kids meals on our check out, but when they realised it was a mischarge, the receptionist very quickly applogised and dismissed it.
Generally great, only the first floor buffet manager is a bit of an pain!

Room Tip: Top floor!!! But when you are that high, you do not get to see the pool, but other buildings only...
  • Stayed: December 2013, traveled as a couple
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Thank Mitthi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear Mitthi H,

Thank you for taking the time to share your St. Regis experience with us. Thank you for your invaluable feedback. I have noted them, and I have also shared them with the team at Brasserie Les Saveurs.

We do have to apologise for the unfortunate incident which should not have occurred in any instance. I want to personally assure you that no form of discrimination was involved. In fact, both breakfast experiences at Brasserie Les Saveurs and LaBrezza offer similar choices...not forgetting that you do get to enjoy a better view at LaBrezza.

Rest assure that the necessary amends and training will be in place to ensure that such incident will never happen again, and I want to afford you the confidence that we value all our guests.

We look forward to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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983 - 989 of 2,149 reviews

Reviewed January 30, 2014

Stayed at the St.Regis for 3 nights in January 2014. The check in process was efficient as well as personal with the hotel employee accompanying me to the elevator. The room is and toilet are those of a 5 stars hotel, clean, spacious with above average amenities (and a pillow menu with 12 different choices). Cleaning service passes twice a day to tidy up and change towels. Butler service is a plus, though I haven’t used it. Gym is OK. New Technogym machines and right next to the swimming pool.
I haven’t tried the breakfast, however I have ordered the St.Regius burger for dinner, which was disappointing. Floppy bread with a slice of sub-standard meat 4/10 (And they didn't have fresh orange juice !).
The hotel is a 4 minutes’ walk to the beginning of Orchard street where many malls and restaurants are located.
I will defiantly stay there again on my next trip to Singapore, I would highly recommend it to other travellers who do not have to stay close to the business districts.

  • Stayed: January 2014, traveled with family
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Thank Wild_Star1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear Wild_Star1983,

Thank you for your kind words and generous praise of your St. Regis experience with us. Thank you also for taking the time to share them with your fellow travellers, and for recommending the address where timeless elegance resides.

I have noted your invaluable feedback, particularly that of the dining experience you had with us. Rest assure that the necessary review and amends will be in place to ensure that your next stay and dining experience with us will be truly beyond your expectation.

We look forward to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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Reviewed January 28, 2014

My friend and I have decided to try the Astor Bar and we found out that it was a really perfect choice to unwind for a very tiring day, the relaxed ambience of the place, the music was perfect especially the captivating sounds of the piano for that night of our stay at the bar , the staff we're very friendly. Had an amazing service with the bartender Imran,he is well experienced he is cheerful and he is very accomodating for giving us a perfect drinks and light snacks, he also gave us a lot of suggestions in different kind of drinks And its really good. This place is very lucky to have this kind of staff.

I highly recommend this place , as we had a wonderful night. We will surely come back.

  • Stayed: January 2014, traveled on business
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Thank Pmcguire017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Executive Assistant Manager, Food & Beverage at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear Pmcguire017,

Thank you for your glowing review of your experience at Astor Bar, and thank you also for taking the time to share them with your fellow bar enthusiasts and travellers. I have shared your praise with Imran and he would also like to thank you for your generosity.

We look forward to welcome you back soon. Cheers!

Yours sincerely
Oscar Perez
Executive Assistant Manager, Food & Beverage
The St. Regis Singapore

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Reviewed January 27, 2014

My visit to the St Regis Singapore was to experience the renowned Spa facilities followed by a relaxing drink in the Astor Lounge. My devoted partner booked me a surprise spa session which involved a relaxing, but invigorating massage. Included in the package was access to the Spa facilities which included indoor and outdoor pools, showers, and sauna and ice bath.

The service was, as you would expect from a St Regis property second to none! The masseur was professional and very very good, providing exactly the massage I requested. The facility was spotlessly clean and the ambience added immensely to the experience.

Following the massage, the facilities beckoned, and were found to be first class with the modern tasteful décor in keeping with the St Regis first class experience.

After an hour alternating between the pools, sauna and ice bath a relaxing shower followed; provided were quite luxurious shower gel and shampoo.

Feeling suitably relaxed and refreshed, a decision was made to partake of a sparkling wine (or two) in the Astor Bar and Lounge. The service was impeccable and the ambience and décor appealing to say the least. Pricing was not over the top, but hey, this is a St Regis hotel so wasn’t the best value in town!

Overall the experience was memorable, and would love to return some day to experience the hotel accommodations and more!

  • Stayed: November 2013, traveled solo
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Thank luxDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear luxDJ,

We are extremely delighted to read about your glowing experience at both Remede Spa and Astor Bar. We are honoured that it was a memorable one for you. Thank you for taking the time to share them with your fellow travellers.

We hope to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

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Reviewed January 26, 2014

I stayed here a year ago and found it an immaculate hotel. Came back for a repeat stay in prefrence to the large number of other choices and found service standards had slid..down!
The hotel is still superb, with great rooms, super ambience, restaraunts and facilities. The art collection in the public areas makes it very special.
However the difference between hotels is its servioce and here the Hotel is not reliving its promise.The check in and check out were routine and surprisingly slow. The butler, who is an important part of the St Regis was missing till late and then kept knocking while I was in the shower!!
Needs a wake up call!!

Room Tip: Outwards facing are better views
  • Stayed: January 2014, traveled on business
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1  Thank Geeess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear Geeess,

We are extremely delighted that you have enjoyed your St. Regis experience with us previously, and thank you for deciding to join us again. Thank you for taking the time to highlight the unfortunate incidences you have experienced during this recent stay, and we would like to sincerely apologise that it was not to your exacting expectation.

I have taken note of your invaluable feedback, and rest assure that the necessary amends and training will be in place to ensure that your next experience with us will be truly beyond your expectation. We look forward to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2014

You get spoiled from the moment you check in to this lovely hotel. The butler is available at all time and is just a phone call away. We got some movies from our butler. We stayed here for two nights and did not want to leave. The hotel room is very nice. Everything is pretty much controlled by a button. The bathroom is huge and there is a TV above the tub. They have a great spa service and a nice pool. There are restaurants nearby if you don't want to eat at hotel. Overall, this is the best hotel I have ever stayed.

  • Stayed: June 2013, traveled with family
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Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear C S,

Thank you for the generous praise of your St. Regis experience with us. Thank you also for taking the time to share them with your fellow travellers. We are delighted that we have made your stay with us a truly memorable one that was beyond expectation. We look forward to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2014

Stayed here for three nights earlier this month. A great place to stay. Very comfortable. Suggest you find places to eat other than the hotel as it is very expensive. Staff were very attentive and welcoming. Henri, I enjoyed our regular conversations and maybe one day I'll get to that racetrack!!!!!!!! If only all hotels had a Henri to meet and greet their guests - thank you.

  • Stayed: January 2014, traveled with family
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Thank Graeme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Director of Rooms at The St. Regis Singapore, responded to this reviewResponded February 3, 2014

Dear Graeme M,

Thank you for your kind words of your St. Regis experience with us. We are extremely delighted that you had a memorable stay. We look forward to welcome you back again soon.

Yours sincerely
Herman Foo
Director of Rooms
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Singapore

Address: 29 Tanglin Road St. Regis Hotel Singapore, Singapore 247911, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Singapore
#16 Business Hotel in Singapore
#20 Romantic Hotel in Singapore
#27 Luxury Hotel in Singapore
#30 Family Hotel in Singapore
Price Range: $302 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Singapore 5*
Number of rooms: 299
Official Description (provided by the hotel):
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more   less 
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Also Known As:
The St. Regis Singapore Hotel Singapore
St Regis Singapore

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