My first impression was made when I the doorman greeted us, he was very lovely! Friendly elderly man, staff at all levels were polite and accommodating! Truly hospitable, they certainly worked with pride. Pool was small but not many people were swimming, which was great!
The rooms were very clean and the bathroom has to be the best feature!!
What was disappointing was, these rooms are NOT cheap! We paid for the room with brekky included, which was alot of money!!! But guess what, when we went down for breakfast, the international buffet room was what I really wanted, we had the option to choose, the girl was going to let us in, but this indian buffet manager told us we had to go to the second floor, where there was brekky served at a tinier facility with limited choices. The reason, the international buffet room was FULL! As we turned to walk away, another Italian couple approached them and said they also have brekky included, guess what he told them to wait for not even a min, and took them in to be seated! That really made us very upset! There was clearly some sort of discrimination going on here... shame! After breaky at the second floor, I felt better again because the staff there once again were really lovely.
They did charge us something random, like a kids meals on our check out, but when they realised it was a mischarge, the receptionist very quickly applogised and dismissed it.
Generally great, only the first floor buffet manager is a bit of an pain!
- Official Description (provided by the hotel):
- Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more less
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- Also Known As:
- The St. Regis Singapore Hotel Singapore
- St Regis Singapore