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“I would have given it a five if they included WIFI”

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The St. Regis Singapore
Ranked #29 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed December 18, 2012

The room was beautiful, the hotel is beautiful, the people beautiful, location was perfect. But after spending over $400.00 a night how dare the nickel and dime me over WIFI. Not even available in the public areas. Also be aware, an upgrade to a corner room does not mean more windows as I expected. The only additional window wash above the bathtub which you could not see through from the bathtub. In fact you could not look out unless you poked your head around the tub. I went around the corner for breakfast at the coffee shop, free wifi.

  • Stayed: December 2012, traveled solo
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Thank juliette1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSRSManagement, Front Office Manager at The St. Regis Singapore, responded to this reviewResponded December 21, 2012

Dear Juliette1953,

Thank you for your feedback. We are sorry for the discontent you felt during your recent time here, and have noted your comments on Wifi.

However, we also appreciate your complimentary feedback about the Hotel and hope that we can welcome you back to experience some of the other rooms that we have that may be more to your liking.

Yours faithfully
Judd Tecson
Guest Relations Manager
The St. Regis Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,320 - 1,326 of 2,208 reviews

Reviewed December 15, 2012

I must say Singapore is what anyone would desire, the country is clean, modern, chic, warm, luxurious and polite. So St. Regis Hotel is the perfect representation of what Singapore is nowadays. The building is a glass tower right next to Orchad Road but not quite in the busy area, the rooms are exactly how you wish your apartment should feel and look like, super modern, yet comfortable, and luxurious, full amenities, enjoyable bathroom and to die for bed. The hotel has beautiful common areas, and great restaurants. Service is amazing and I could only say good things about it. I strongly suggest anyone to stay here.

Room Tip: Take a big room
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  • Stayed: September 2012, traveled as a couple
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1  Thank Alkatrunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

Spent another weekend at St Regis. Great entree & doorman!

Great spa, great food; breakfast is awesome (they do need to change the music!) go early to avoid that all tables are taken, great chinese restaurant, great rooms, great butler service (24hr cappuccino/tea!) great choice of pillows (try the buckwheat!) great free oxygenated water, great dvd selection to be watched in the room (need to update the collection with new selection of movies) great large LCD. Had a problem with gallbladder stones and late night flight out of Singapore to Amsterdam and Cameron was kind to grant me room for few extra hours.

Please do remove the energizing cleansing body tonic from your bathroom as they contain small plastic parts (scrub) and this is not the right thing for the environment. Please St Regis Worldwide: start using eco friendly bathroom amenities.

Thanks to Cameron, Yuri and all staff for unforgettable stay, we will be back soon!

Room Tip: Do request a room facing the front of the hotel, floor 18 and up are worth the extra $. Tip: pay the...
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  • Stayed: December 2012, traveled as a couple
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Thank Gotcha4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

Wish I had reserved longer. Typical St Regis service with over the top attention, butler included, excellent service. Highly recommend if you can swing the rates. Running in the nearby Botanical Garden was spectacular. Other than that, shopping galore and close to everything.

  • Stayed: December 2012, traveled on business
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2  Thank Bafll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

Traveled for work & had a wonderful stay at the St Regis Singapore. The staff is friendly and attentive, and the butler service prompt and polished. Overall the service was top notch.

Room was class apart, the bathroom has a large bathtub and built in tv behind the mirror. Separate shower and toilet stalls, double vanities and wall-to-wall marble. Two large closets. Very comfortable beds and furniture. Couldn't get myself to stop raving about the room!

Food was ok, should have more variety for Asians!

  • Stayed: April 2012, traveled on business
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Thank cmakhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

St Regis Singapore never fail my expectations. Been here more than 10 times this year for business trip and everytime the services provided were top notch. Food selection is great with Chinese and Italian Restaurant. Swimming pool is great as well. LIke the Singapore breakfast menu (in-room dining).

Room Tip: Get the rooms at the back and you can see the swimming pool and St Regis Residences. Get the rooms a...
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  • Stayed: November 2012, traveled on business
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Thank ChinSoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

We spent 5 nights at the St. Regis, in a family visit, after we had spent 4 nights at the Wangz. Preferred the St. Regis (duh), but in large part due to the overall elegance of the property. White glove service with friendly faces always. An extraordinary property really. The Ferraris, Quattroportes, and Mercedes parked out front bordered by delightful doormen always helpful, kind of set the tone (I drive a pickup, so it was fun too). We were upgraded to a suite, so that is always a nice possibility. Very comfortable beds and furniture, in traditional styles, so we felt at home. Breakfasts are a little manic, as I think the area is a trifle small for the number of people served, but it is elegantly delivered. Of course, most of the pepper shakers had salt in them, but I digress..... In short, a wonderful time. And a decent value, but I guess as the saying goes, if you have to worry about the value, maybe the St. Regis isn't for me. :) Smoking is a slight pain in the butt, as one has to walk a mile for a camel. It is also within walking distance of the Botanical Gardens and the Orchid Garden inside, don't miss that.

Room Tip: See if you can't get a nice suite...ours was 1401 and was quite comfortable. I do not know why...
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  • Stayed: November 2012, traveled with family
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1  Thank crucian-high
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The St. Regis Singapore

Address: 29 Tanglin Road | Orchard, Singapore 247911, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Singapore
#16 Business Hotel in Singapore
#20 Romantic Hotel in Singapore
#29 Luxury Hotel in Singapore
#30 Family Hotel in Singapore
Price Range: $307 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Singapore 5*
Number of rooms: 299
Official Description (provided by the hotel):
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more   less 
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Also Known As:
The St. Regis Singapore Hotel Singapore
St Regis Singapore

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