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“Cheap, clean, excellent value”

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Fragrance Hotel - Sapphire
Ranked #163 of 316 Hotels in Singapore
Reviewed July 4, 2012

Within minutes of booking this hotel I had a confirmation email so contacted them to find out the best way to get there from the airport. Jack, the Manager, immediately responded giving me several options and sending me links, so thanks Jack, great service.
Even though the hotel wasn't in the best part of town, we felt totally safe walking around day and night. People were lovely, friendly and very helpful, both in the hotel and the general area. It was cheap, the room was big enough for my sister and I, both in our sixties; had a queen and single beds and was very clean. There was a soap dispenser in the shower; free containers of water, toothbrushes and shower caps daily. Take your own shampoo and conditioner. Best of all we had a kettle with free sachets of coffee, which was great!
The staff were very helpful in directing us to catch local transport to various areas so we used both buses and metro and would recommend the latter as the most efficient way to get around.
The best meal we had was also in the local area, Vegetarian Restaurant; it was a beautiful, clean, Chinese restaurant and the food, unlike its name, was not all vegetarian. The cost was $4.80 each meal!
All in all a great stay at the Fragrance Hotel-Sapphire and I would highly recommend it.
When you arrive at Changi Airport go to the Information Desk as they are extremely helpful. Elizabeth, who works there, told us to show the stub of our boarding pass when getting on the Singapore Airlines hop on hop off bus and it would cost $6. Best and cheapest day we had hopping on and off that bus. She'll give you a map showing where the bus stops - about 22 places. Word of warning: there are several hop on hop off buses and, instead of going by the map, we were asking people where it stopped and were sent all over the place, so look at the map and go where indicated - it's not a double decker one.

  • Stayed: June 2012, traveled with friends
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Thank HappyTraveller60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 23, 2012

This hotel is very basic with small but clean rooms. The price is also affordable compared to other hotels in Singapore. I only have one beef about this hotel---The Location is BAD! MRT is about 15-20 mins away. It is also located in the red-light district which made me uncomfortable. My advise is to look for hotels near MRT stations and avoid Geylang District.

  • Stayed: June 2012, traveled with family
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Thank Mayetski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2012

Located halfway between the airport and the city centre, this hotel is a 10min walking distance from the nearest MRT station connecting it with direct line to the airport (35 min) and the city. No remarkable sights nearby, 30 min walk to Little India and Kampong Glam - very nice, pictoresque quarters.
Hotel lobby is rather small, the rooms,are too, but not that small..equipped with tv, tables, wardrobes, complimentary water, coffee...Nice and clean. Reception staff is rather cold, but helpful, when needed. they charge 1 SGD for 15 min of internet, though..Easily accessible also from the beach road, where the buses from KL terminate (a 5 min cab ride, i guess).
No restaurant or poolside, but there are many hawker stalls in the streets around.

  • Stayed: June 2012, traveled with family
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Thank Zuzana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

The Fragrance line is popular in Singapore. Not sure HOW many hotels they have, but LOTS! Hotel prices in Singapore are high, so don't expect much value for your dollar.

Room (and hotel in general) clean, but small. Bed has a heavy vinyl cover on the mattress so the sheets slip and slide, and it's kind of like sleeping on the floor. VERY limited number of TV channels (although, I honestly didn't spend enough time in the room for that to be a problem!). Shower is typical Asian style with no curtain or wall or anything, so whole bathroom gets wet. No other services in the hotel - just a place to sleep.

Location is good. Another smaller Fragrance hotel right across the street, and 5 or 6 more in the same small area. 10 minute walk to Kallang MRT Station. Easy bus access (2 or 3 stops) from either Al Juneid or Kallang MRT stations. Chinese district, lots of cool old buildings, lots of local food. 7-11 close by.

  • Stayed: May 2012, traveled solo
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2  Thank akbok60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012

We stayed here twice in April. First night we had a room number 406. The other 3 night we got a room number 405. The 406 room was much better - bigger and the bathroom was designed more comfortable. However the shower was situated next to the toilet bowl so water is splitted all over the bathroom.

There was also a small fridge in 406, not in 405.

Rooms are cleaned every day, towels are changed as well and the hotel gives complimentary water cups and coffee. There is also a kettle.

Location of the hotel is good - close to the airport (if you are going from/to the airport by public transportation - SMRT, it is better to get of the train at Kallang station - then you go max. 10 minutes to the hotel; if you go by taxi, it costs 25 SGD), close to the city center (close to the hotel is bus station - bus 80 and 100 goes to Fulerton hotel, Vivo City, Sentosa...). Somebody writes here that the hotel is located in red district, but we felt comfortable and safely.

The only negative thing could be for somebody the size of the rooms and the noisy which goes from corridors. Rooms are small, however we don´t care. We stayed there only for nights, so we were completely fine and if we go there once again, we will stay there for sure.

  • Stayed: April 2012, traveled as a couple
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1  Thank Marren85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

hi, i booked this hotel as i have stayed thier before and was cheap and clean, however i couldnt make the trip as my husband was sick and had to change my flights.
i booked through asian rooms, who wouldnt allow me to change my dates, nor offer a refund, i was told to contact direct to the hotel, i rang singapore and was told to email the hotel with all my dates and booking reference i.d.
the email response was sorry cant change your dates as it was a special promotion!
well i paid $812 singapore dollars for 7 nights and they had no compassion at all that my husband was sick, i had to cancel my holiday, change my flights and still they take $812 from me and offer nothing! all i want to do was move the dates......
i will never stay thier again, nor will i recommend this hotel to anyone!

Stayed: April 2012, traveled as a couple
4  Thank deb323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

We stayed in Fragrance Hotel - Sapphire for seven nights (check-in 18 March 2011) and paid 606 S$ (VAT 7% included). I would say hotel represents value for money compared to other similar properties and if you want something simple and nothing fanciful, this hotel will meet your needs. For those who are traveling with small babies, the Fragrance Hotel - Sapphire in Geylang is very inconveniently located. Actually Lorong 10 Geylang is almost in the middle way between Kallang and Aljuned MRT stations, slightly closer to Kallang (15-20 min walk), than to Aljuned (20-25 min walk). There is bus stop nearby (Geylang Road) - 5 min walk. This “two star” rated hotel offers very basic accommodation. Superior twin air-conditioned room is equipped with queen size bed (small for two persons and two-years old baby), narrow one-door wardrobe, flat-panel televisions with satellite channel and DVD/CD player. All accommodations provide phones, hair dryer and coffee/tea makers. Complimentary 2 bottle waters, satchels of coffee, and toiletries are provided daily. Toilet room is small, and the shower, sink & toilet are all packed in small area, and the floor gets wet and slippery when you have a shower. Shower is equipped with dispenser for liquid soap, so do not expect to find bar soap or shampoo in complimentary toiletries. In-room safe and refrigerators are not provided. Actually it is first time from my travel experience when I was told that there are no refrigerators in hotel (!) to keep my baby’s drug. Although staff were very friendly and always ready to help out. House-keeping is very good, room is very clean and fairly quiet. Snow-white towels and bed-clothes are changed daily (!). There is no breakfast, but options nearby are numerous eateries with real value for the money. Overall Singapore is the most stroller-friendly country in South-East Asia, so traveling with baby in stroller is not difficult (especially if to compare with neighboring Malaysia) but not in Geylang, … In the evening time in crowded Geylang, when eateries occupy sidewalks with tables, possibility to stroll between tables becomes the horror of all horrors. Regarding prostitution in this red-light district… this appears to be least irritating thing, even if you are traveling with small baby. This is district with de facto brothel prostitution. Although I think most of them are probably harmless, it is not the best place for families with babies.

Room Tip: I would say hotel represents value for money compared to other similar properties and if you want so...
  • Stayed: March 2012, traveled with family
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4  Thank Dr_Igor_1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Sapphire

Address: 3 Lorong 10 Geylang | Geylang, Singapore 399037, Singapore
Location: Singapore > Singapore > Geylang
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
#5 Best Value Hotel in Singapore
#64 Family Hotel in Singapore
Price Range: $45 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Sapphire 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Fragrance Hotel Singapore
Fragrance Hotel - Sapphire Singapore

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