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“excellent apartments and service for business or families.”

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Treetops Executive Residences Singapore
dorrigo
1 review
“excellent apartments and service for business or families.”
Reviewed August 8, 2012

I have been tranvelling for many years and I have never had service as good as I experienced at Treetops. The quality of the apartment, the infrastructure (pool, laundry, gym etc.) was excellent. The serivces (front desk, cleaning etc.) were among the best i've experienced. Also the location is fantastic. I can heartily recommend Treetops to anyone considering staying there. John Chong

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, October 2, 2012
Dear Mr Chong

Thank you very much for taking the time to compliment and recommend us.

We are delighted to know our efforts to provide quality service is being appreciated by you. Your kind feedback has been passed on to our respective department heads to share with their staff – which I have no doubt will only motivate all of us to do better. We are also delighted that you appreciate the ease and convenience Treetops provides because of our strategic location.

Thank you for staying with us and we look forward to welcoming you and your family back soon.

Wishing you and your family a good week ahead!


Warmest Regards
Kim Quek
On behalf of Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
los angeles
1 review
Reviewed August 2, 2012

Had a most enjoyable month's stay at this lovely property in Singapore when I visited last month. Like what many mentioned, location is superb - just a few minutes walk and you will be at the shopping strip. After a day of work, the greetings and smiles of staff, from GS, F&B, right down Security and Housekeeping, just make me feel welcomed back to home. There was some buzz going on about their recent award wins on sustainability. Will recommend to those especially looking for a stay that has efforts towards caring for one through air filters in their apartments and the availability of organic food etc. An experience i will rate as true gem!

Room Tip: Book early to avoid disappointment
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fuuko11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, October 2, 2012
Dear fuuko11

Thank you very much for taking the time to compliment our services during your recent stay with us.

We are delighted to know that you have found all aspects of Treetops to be excellent and thoroughly enjoyed your stay with us.

It is truly heartwarming to know our efforts in green environmental upkeep is being appreciated by you. We have recently been awarded the Green Technology Award, in recognition of our outstanding green environmental technology and practices commitments - especially with regard to our organic cuisine and air purification system in all our apartments, to keep all our guests healthy and prevent common illness.

Your kind feedback has been passed on to our respective department heads to share with their staff – which I have no doubt will only motivate all of us to do better.

We look forward to welcoming you back with us when you next return to Singapore. Once again, thank you and wishing you and your family a good week ahead.


Warmest Regards
Kim Quek
On behalf of Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandefjord, Norway
Level 6 Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 18, 2012

We had the pleasure of spending a couple of weeks at Treetops Executive Residences in June/July 2012.
Treetops is a fantastic alternative to the ordinary "hotels" The service is the same or better as you find on the ordinary hotels and the staff is excellent all over. The pool and other recreations areas are kept in perfect conditions.
The two very big advantages choosing Treetops. Firstly the rooms. Nice, clean and large sized apartments with everything you need to make you stay comfortable. The second is the location with only two minutes' walk to Orchard Road! Meaning you are in the middle of everything without the need for other transportation than your legs. (About 35 minutes by taxi to/from the airport.)

I have no problem recommending this place to all you travelers going to Singapore Enjoy!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Oistein_O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, October 2, 2012
Dear Oistein_O Sandefjord

Thank you very much for taking the time to recommend and compliment us.

It is truly heartwarming to know that you have found all aspects of Treetops to be excellent and thoroughly enjoyed your stay with us.

We are delighted that you appreciate the ease and convenience Treetops provides because of our strategic location. Your kind feedback has also been passed on to our respective department heads to share with their staff – which I have no doubt will only motivate all of us to do better!

We look forward to welcoming you and your family back with us. Once again, thank you and wishing you and your family a good week ahead.



Warmest Regards
Kim Quek
On behalf of Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 3, 2012

Clean, Child Friendly, Hospitable, Good food, Very Prompt, Access to all Facilities, Resortlike feel in the heart of the City, 2 minutes walk from the hustle bustle.. can you believe that ? Yes - this was Treetops...Celebrating New Years and our Kids birthdays were truly memorable here ! Will highly recommend this to one and all to visit without hesitation.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PremiereTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, October 2, 2012
Dear PremiereTraveller

Thank you very much for taking the time to recommend and compliment us.

It is truly heartwarming to know that you have found all aspects of Treetops to be excellent and thoroughly enjoyed your stay with us.

Your kind feedback has been passed on to our respective department heads to share with their staff – which I have no doubt will only motivate all of us to do better! We are also delighted that you appreciate the ease and convenience Treetops provides because of our strategic location.

Thank you for staying with us and we look forward to welcoming you and your family back soon.

Wishing you and your family a good week ahead!


Warmest Regards
Kim Quek
On behalf of Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 25, 2012

We stayed here for a week. My wife, daughter, her nanny and myself. We booked a two bedroom apartment for a week. the apartment was very clean, had a very cozy and homely decor. The service was excellent especially Carl and Fae at the reception. two incidents took my heart. one night while we were out my daughter was crying and Fae helped our nanny in managing her(priceless). Secondly we forgot something in the room while checking out and they sent us our things to the airport before our flight at no cost. this kind of hospitality is rare. Keep it up guys. also the proximity to Orchard rd is very convenient. i will always stay at the Treetops Executive Apartments while visiting Singapore.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hiteshrohra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, August 6, 2012
Dear hiteshrohra

Greetings from Treetops Executive Residences, Singapore!

Thank you for your kind review and rating of your stay Treetops as "Excellent".

We are pleased to note that you and your family were impressed with the quality of the apartment and also with the extra mile rendered by our Guest Services staff. Your compliments have been duly conveyed to them and will definitely continue to inspire all staff in working towards ensuring a memorable living experiences for our guests at all times.

Thank you once again for your comments and we look forward to welcoming you and your family back at Treetops in the near future!

Warmest regards
Cassie Chew
On behalf of Treetops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2012

Great location, efficient and helpful staff (from reservations to check out - every step of the way) always ready to help. The proximity to Orchard and easy connectivity is a huge plus for Treetops. we stayed for 6 wonderful nights and recommend to all who are looking for a great family apartment in the center of Singapore.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sumanta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, August 6, 2012
Dear Sumanta D

Greetings from Treetops Executive Residences, Singapore!

Thank you for your kind posting on your stay with us. We are pleased to note that of your compliments of the hospitality rendered by our staff and the ideal location, which have created an enjoyable stay for you and your family.

We thank you once again for your compliments and look forward to welcoming you with our true hospitality as always!


Warmest regards
Cassie Chew
On behalf of Treetops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed June 9, 2012

I stayed here for a 1 week holiday with a family member. We booked a 2-bed Superior Apartment for our stay in early June 2012. Everything about my stay at Treetops was good! The apartment was exactly as expected and as per the photographs on the website and a plan/layout of the room was provided by Treetops at the time I made my booking. The staff are super-efficient and friendly and work extremely hard to make your stay at Treetops an excellent experience. You would have to go a long way to beat the service you will find at Treetops.

We were very happy with our apartment. Treetops have four floors of rooms, located on Lower 1 and on floors 2, 3 and 4. Our room was on Lower 1, i.e. a floor below reception level which was on 1. Lower 1 is more or less ground floor, and given all the shrubbery and the low elevation level, the natural light in the room was slightly reduced. However, if we raised the wooden blinds this made it much lighter, and overall the very slight lack of light was a really very minor issue. It was clean, modern and tastefully furnished. Free daily newspapers are provided.

KITCHEN
The kitchen is well stocked with all the usual dishes, cutlery etc and at the time of booking the apartment, Treetops provided an inventory listing of everything in the apartment, so you'll know ahead of time what the apartment has included.

On arrival we also had a welcome basket, which contained a box of teabags, a small jar of coffee, sugar, 1 litre carton of UHT milk, 1 litre carton of orange juice, a can of cola and a can of fizzy lemonade, a packet of digestive biscuits, 3 individual boxes of cereals (cornflakes and coco pops) and a fruit bowl including apples, oranges and grapes.

LOUNGE
Our lounge area was not large but was sufficient for us two. There are many English-speaking TV channels available through the digital TV box ("Starhub" TV), including local and international news channels, movies, kids channels, documentary and nature channels etc. There is also a DVD player and Bose radio. Local Singapore telephone calls are free, which was a nice surprise for us, as we had made a few calls to book excursions etc, and there was no additional charge for these.

I used the free wifi everyday, and had no difficulties connecting to it and it was quick. I also booked various excursions online and needed to print out confirmation emails and vouchers. I spoke to Reception about this and they were very helpful and gave me their guest services email address to email my excursion confirmations and vouchers to and they printed them off for me at no extra cost.

One of the ceiling lights went during our stay and caused the trip switch to trigger. We called the maintenance staff, who came almost immediately and replaced the bulb and re-set the electricity trip switch and had it all fixed within a few minutes.

MASTER BEDROOM
The large bed (which I think was at least kingsize) was lovely and comfortable and apart from jet lag, I slept really well during my stay. The air conditioning in this room and throughout the apartment was very quiet.

The in-room safe, located inside the master bedroom wardrobe, is quite small and whilst you should be able to fit a tablet device into it, a standard laptop will not fit. However there is a lockable drawer inside the wardrobe where you can lock your laptop away. The lock on this drawer was not functioning properly when we arrived, so we reported it to the maintenance staff and they replaced the lock within about 15 minutes of us calling.

There was plenty of wardrobe space and included four small drawers within the wardrobe unit and three larger drawers separately. The dressing table had 3 electric sockets built into it, which was very convenient for using the hair dryer or setting up your laptop. The electric sockets are the same as in the UK, so for UK travellers you do not need to take a travel plug adaptor for your electrical items.

The bathroom had a shower over the bath. Plenty of towels are provided and also soaps, shampoo, conditioner, shower caps and bath gel. Complimentary slippers are also provided (but no dressing gowns).

SECOND BEDROOM
Obviously this room was slightly smaller than the master bedroom, and had two comfortable single beds in it with dresser (which also had the three electric sockets in the dresser the same as the master bedroom). It had a large walk-in wardrobe where the iron and ironing board were stored. The only downside of this room was that it did not have any drawers to speak of, so no where to put your socks/underwear etc.

There was a large cupboard with shelves in the hallway between the 2nd bedroom an the bathroom. The bathroom next to the 2nd bedroom was larger and had a walk-in style shower, which was a plus point for us as I had requested this style shower as the relative I was travelling with would have had some difficulty climbing over a bath edge to get into the shower.

POOL
We used the pool a few times during our stay. There were always plenty of sunbeds and towels are provided. Apart from the noise of the waterfall feature in the swimming pool, it is quite peaceful and relaxing around the pool. The gymnasium is also located near the pool although we did not use it.

LAUNDRY ROOM
Tokens to use the laundry are available from reception at S$3 per token. It is S$3 per wash or per use of the dryer. Free washing powder and fabric conditioner are provided in the laundry. We found the laundry really useful, as Singapore is so hot and humid, we got through our clean clothes very quickly, so it was great to be able to do a mid-week wash.

SUNBIRD CAFE
We had breakfast here Monday-Friday. There is a nice selection of fresh fruit, yoghurt, pastries, breads for toasting, tea, coffee, fruit juice and hot items. We also ate dinner in the cafe on a couple of occasions. We had spaghetti bolognese, fish & chips, and carbonara. All were tasty. The price for a main meal was about S$12 which is about £5-6 which we thought was very reasonable. The cafe serves beer and wine, but no spirits.

We tried the Tiger beer (which I think you can buy in the UK) which was very refreshing and really "hits the spot" for quencing your thirst in the Singapore heat!

We liked the added security feature in the lifts, where you need to insert your key card in the slot in the lift to gain access to the residential floors.

Treetops also provides a shuttle bus service which does various drop off's along Orchard road and the surrounding area. Orchard Road MRT station (Singapore's underground train service) is only a short walk away.

Room Tip: It is only about S$20 per night extra for the larger 2-bed Deluxe so if you prefer a little extra sp...
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank AccidentQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treetopssingapore, Public Relations Manager at Treetops Executive Residences Singapore, responded to this review, August 5, 2012
Dear AccidentQueen

Greetings from Treetops Executive Residences, Singapore!

Many thanks for taking time to post a detailed review on your stay with us. We are delighted to hear of the many positive areas that you have highlighted on in your posting – from reservations, apartment furnishings, Internet services, Laundry room, Security, Shuttle service, to your dining experience at our in-house Café. Your generous compliments are much appreciated by the Management and staff and will undoubtedly motivate us in our pledge towards providing service excellence always.

Thank you once again for allowing us the opportunity to create a memorable experience for you and your family and we look forward to welcoming you back at Treetops in the near future!

Warmest regards
Cassie Chew
On behalf of Treetops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treetops Executive Residences Singapore

Property: Treetops Executive Residences Singapore
Address: No 7 Orange Grove Road Treetops Executive Residences, Singapore 258355, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 231 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Treetops Executive Residences Singapore 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
Treetops is a resort-style executive serviced apartment in the heart of the city, known for its commitments and achievements in green environmental technology and practices. With over 200 exotic plant species across the landscape, Treetops is often a sight to behold with its evergreen foliage all year round, complete with 5-star amenities and services. Strategically located within close proximity to the world famous Orchard Road, shopping and entertainment district of Singapore, Treetops is also minutes away from Suntec City, Marina South, the Esplanade, Boat Quay, Clarke Quay, Chinatown and other banking and financial hubs at Raffles Place. ... more   less 
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Also Known As:
Treetops Executive Residences Singapore Hotel Singapore

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