There was trouble checking in; the woman at the counter insisted that we had not made any bookings even though it clearly showed in our emails that we had and she said that only dorms were available. She was very rude and unhelpful. Imagine showing up and the staff saying that you didn't make a booking and there's no reservation at all...
Had to share a dorm in the end and guess what, when I got back to my room that night, my blanket and pillow were gone. They ended up on someone else's bed. That morning I told the woman what happened as I was very annoyed (imagine shivering the whole night because I was near the air conditioner) and she told me it was my own fault because I didn't lock up my pillow and blanket. Where was I supposed to lock it? In the small locker next to my bed that only fit my bag? Ridiculous.
Upon hearing this, I went to talk to the people I was sharing the dorm with and told them not to take my pillow and blanket next time. Their response was that they asked the woman if there was anyone sleeping on that bed (which was mine) and she told them there was no one sleeping there! I honestly don't know what she was up to but it was really ridiculous.
The bed wasn't comfortable at all and the room was dirty. It was obviously not cleaned. The free breakfast just consists of bread and coffee - go get a good breakfast elsewhere.
The toilets are all shared and are not segregated into male or female. They were filthy and disgusting. Clumps of hair all over the place and dirt and mud all over the floor. The whole area looks a mess and if you're a girl, just hope that the guy showering next to you won't decide to have a peep into your shower area (i.e. if there is a guy showering next to you).
I have friends in Singapore and they were going to come pick me up. They called the backpackers in an attempt to reach me since I didn't have a Singapore cellphone and the woman that was rude to me answered the phone and apparently told them there was "no such person" there after my friends told her my full name. They repeated and insisted, she repeated and insisted I didn't exist. They finally came down and tried to look for me but the woman would not allow them to go upstairs (where my room was) and told them to wait for me at the "reception" area. They asked the woman to check where I was and she refused, saying that I will come out when I'm ready. My friends got so annoyed they went to the computer area and luckily, I was there. Who knows how long they could have been waiting for me and vice versa if I was in my room.
This place is so dirty it's appalling and there is no service here. Don't bother staying here, there are plenty of other good and cheap places to stay in Singapore. The only good thing is the location - other than that, stay away at all costs.
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- Also Known As:
- Backpacker Cozy Corner Guesthouse Hotel Singapore
- Backpacker Cozy Corner GuestHouse Singapore