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Aspinals Hotel
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Reviews (63)
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8 - 13 of 63 reviews
Reviewed May 2, 2011

This is by far the worst hotel I have ever seen and that is quite surprising regarding that it is located in Singapore, one of the cleanest places in the world. We booked with Agoda.com and when we got there, they didn't have our booking even though we had our confirmation in hand. We had to wait about 45 mins in a lobby that was not just dirty but also didn't smell very good. The staff was very rude and unhelpful - NOT what you want after all day of traveling.
We finally got a room and went up in the elevator that I was afraid to breathe and I thought it can't get worse, but it did : the room was so small that our luggage didn't even fit in. It had no window and reminded a bit of jail. It smelled awful, everything was dirty, the tv wasn't working, the A/C wasn't working, the bathroom was a hole in the wall with a toilet seat that was moldy. After looking at the room, we left instantly, there is no way anyone should have to sleep in a room like that! The manager was the rudest person I have ever seen.
We later wrote a letter to Agoda.com, and thank god they refunded the money back to us, I guess it wasn't the first time that they had customers who weren't happy with this hotel.

I understand that it is not a 5 star hotel and it is a budget place and we weren't expecting it to be that nice, but ANY hostel in Singapore would be better than this hotel!

Room Tip: DO NOT BOOK A ROOM IN THIS HOTEL
  • Stayed: April 2011, traveled as a couple
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1  Thank Sina2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2011

My review pretty much echoes the previous ones. We booked on line, and the pictures shown on their website are clearly not reality! As it was a one night stop at Singapore inbetween flights, we did not have the time or energy not to accept on arrival. As we were booking in, I used the toilet in the foyer. It was absolutely stinking with the toilet and floor looking like it had not been cleaned for months. Hotel staff were very unhelpful and unwelcoming. We went in a lift up to our rooms-that also looked like it needed a good clean! The rooms were dark and dingy, very basic and also felt unclean. There was a hole in our room, which had been covered in tape and the wall 'rocked' when you touched it! Our friend didn't even have a window in his room-in short both rooms were a right dive. Lots of courage needed to face breakfast/coffee in the morning. Leads missing off kettles and tv's not working in rooms-beware and steer clear of this place!

Stayed: April 2011, traveled with friends
2  Thank travellerswansea_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2011

Rude Staff.Dirty Lift,toilet. thorn towel.insert bite mattress.flat pillow.Super dirty re-fridge.dirty cabinet .smelly room and air-con. TV only 3 channels & not not clear. dirty floor mat. very very noisy...conclusion is-----SUPER DIRTY HOTEL. NOT WORTH FOR SGD80++.

  • Stayed: March 2011, traveled as a couple
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1  Thank meikhoon82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

Rude staff
very old & small elevator
small & dirty room
worst breakfast

  • Stayed: November 2010, traveled with family
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2  Thank boompee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2010

Room was small, too small for comfort.. bathroom was small too, water spills out from bathroom because the shower was too near the door.. causing the floor outside to be 'flooded'..
The reception people were not too friendly, no smiles on their faces and carry that "you want you take it attitude"..
The code on the door card changes everyday, so before going up to your room go to the reception counter for a new code.. didnt know about this and for 2 days i had to go up and find out that my card could not open my door then go down again to get a new code.. what a hassle..
The housekeeping people only made up the bed.. and do not tidy much of the room.. towels were bad.. there was one towel which had a hole on it, with a diameter of about 6cm..
Don't be shocked by the rude housekeeping call outside your room door, every morning about 11am.. one man will come round shouting outside your door, either telling you about housekeeping or askiing you to check out.. not professional at all..
Parking space is difficult to find even late at night, due to the Mustaffa Shopping Centre which opens 24 hours a day..
Will never go back to this hotel again and will not recommend it to anyone..

  • Stayed: December 2010, traveled as a couple
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1  Thank butterfly1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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