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“Comfortable hotel, average quality” 3 of 5 stars
Review of Peninsula Excelsior Hotel

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Peninsula Excelsior Hotel
Ranked #109 of 304 Hotels in Singapore
Mildura
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Comfortable hotel, average quality”
3 of 5 stars Reviewed August 26, 2013

Very good location for the river tourist areas - Clarke Quay, Raffles City and China Town. Rooms were fine - clean,not big - and ours had a nice view over Marina Bay. The lifts were a bit noisy at night as we were right beside them. The breakfast was $20 each which is over priced when there are so many alternatives nearby.

Room Tip: Opt for a higher floor to get views and avoid rooms near the lifts
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank kathryn52Mildura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (583)
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brisbane
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 26, 2013

Excellent location, rooms are spacious and the beds were wonderfully firm. Pity about those dreadful bath showers which are almost impossible to use with safety! Oh for a good Australian shower....We had breakfast with the locals just around the corner for about $5 per person, thereby avoiding the costly hotel breakfast spreads. Staff were very polite and totally cooperative. To our dismay the small fridge was not turned on when we arrived, thereby rendering it useless. Why supply an empty warm fridge to tired travellers? Apart from these small problems we enjoyed our 3 day stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank seckolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 25, 2013

Stayed there on Aug 8th on a transit stop over. On check in had to wait for more than 20 min to be able to check in. Staff are nice and Friendly. The girl who checked me in was polite and efficient. f you are looking for Shopping there is nothing much immediately around the hotel, but you can find some malls within few minutes walk. The "Location" of the hotel not great.

A tip: don't even try to go into the building exactly opposite the hotel entrance. It is DISGUSTING, Stinky.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Gowtham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

I stayed in Peninsula Excelsior for two nights in late July. The hotel's location is ideally placed right smack in the middle of Singapore with bus stops and MRT stations placed within one block from the hotel. For the techy shoppers, Funan Digitalife Mall is just behind the hotel so shopping there is very very convenient.

Guests are able to ask for smoking or non-smoking rooms. In my case, I had requested for a non-smoking room of which they upgraded me to the top floor of the hotel - with the perfect view of Clarke Quay, Marina Bay, etc. Very generous of them in that sense.

If you are planning to enjoy the city and are particular about not being able to maximize the room as much, then you might be better off with other hotels a little farther off. However if you don't mind costs as much, this is the perfect hotel to stay in Singapore.

Stayed July 2013, traveled as a couple
Helpful?
3 Thank yekimyekim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 22, 2013

Efficient business hotel. Meals were very good, although expensive as might be expected from this property. Was updated through Amex booking and had a very well kept suite which was amply stocked with water which is a necessity. Used a small conference room in the business center, and had strong service from Emma, who is a fixture there. Front desk staff not as strong as the rest of the hotel, need a slight attitude adjustment ( a bit stiff and pretentious).

Room Tip: Higher rooms are quiet.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank JRockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 21, 2013 via mobile

This is a very good hotel, reasonably priced, and in a great location. Ask for a room with a view of Marina Bay as the lights at night are great.
The staff are friendly and courteous, the only issue I had was that it can take a long time to get an elevator.

Stayed August 2013, traveled solo
Helpful?
5 Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, WA
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 20, 2013

We stayed here on the recommendation of our travel agent. It is situated in a great part of town with easy access to everything and very close to an MRT station. E hotel is clean and comfortable and the service was very good. The only negative, and it is avery small one, our friends stayed on a lower floor in a different tower to us and they could hear the karaoke from the bar near reception which goes until 2am. To combat this ask to stay in the other tower!

I stupidly left a number of clothes in a drawer in the room when we left for Thailand. I contacted them and with very little effort on my part managed to get them sent to my home in Aus. This is the after sales service that shows the mark of a hotel that knows what good service means. I would stay here again and recommend it ti others.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Scottsinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peninsula Excelsior Hotel

Property: Peninsula Excelsior Hotel
Address: 5 Coleman Street, Singapore 179805, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#85 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Peninsula Excelsior Hotel 4*
Number of rooms: 591
Official Description (provided by the hotel):
The hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers. ... more   less 
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Also Known As:
Peninsula Excelsior Hotel Singapore
Peninsula Excelsior Singapore
Peninsula Singapore
Peninsula Hotel Singapore
Singapore Peninsula

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