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“Good experience”
Review of Grand Park Orchard

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Grand Park Orchard
Ranked #84 of 317 Hotels in Singapore
Reviewed February 16, 2013

Overall, it was a good experience staying in this hotel. It was a bit annoying that you had to take two different lifts to get to your room. Reception was welcoming, an arrival drink was presented upon arrival and even a complimentary check-out was offered when asked! The room had a mural as depicted in the promo pictures and is of adequate size. I was not happy with the cleanliness of the toilets though. There was hardly anyone sunbathing as the hotel is on a side road and gets limited sun on the pool deck.

  • Stayed: February 2013
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Thank N_L56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 16, 2013 via mobile

Have been staying with my family during Christmas Eve. This Hotel is very convenience and accesible. Walking distance to famous orchard street.

Directly opposite paragon shopping mall. Nice comfortable room. Overall service experience was very good. Special mentioned the manager at the coffee house. He is helpful, courteous, friendly. HE remember most of his staying guest.

Will definitely returned back to this wonderful Hotel.

  • Stayed: December 2012
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Thank Mikeyflee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

The main plus for this Hotel is its location right on Orchard Rd and a few yards from the MRT train stop. Rooms and large and airy with excellent bathroom extras. Breakfast is also of a high standard but not a large range of food for a 5* .
The lobby is small and not a place you can linger over a coffee.
Nothing to complain about but you can get better value at other Hotels in Orchard Rd ie The Regent.
Would I stay again No

Room Tip: Do not stay on the 7th floor it is over the nightclub. I had to change rooms
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  • Stayed: January 2013, traveled as a couple
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1  Thank schalcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

We spent two days in Singapore with the Grand Park Orchard as our base. We were warmly welcomed on our arrival by the porters and they quickly took care of our luggage. We booked the Crystal club facilities and the separate check-in was friendly and efficient. Due to a late flight we requested a late check-out - we were given a 18h00 check out which was a fantastic gesture and was truly appreciated. The rooms are modern, of medium size but has all the required amenities and was very clean. The Club facilities were good with Hashim and Alam as our "butlers" on separate nights - they were superb in giving us a bit of history as well as information on sights to see in Singapore - they also pour a great G&T! The breakfast was good with a variety of available dishes. Generally the staff was very helpful and friendly. The hotel is centrally located in Orchard Road close to various shopping malls, restaurants and more shops! All and all a great stay - we will be back when in Singapore.

Room Tip: The Crystal Club facilities are superb.
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  • Stayed: February 2013, traveled as a couple
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Thank Emile_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

I stay here about once every couple of months and it's always a pleasure. A friendly personable atmosphere with staff who get to know you and show genuine pleasure in taking care of you. The rooms are comfortable and well appointed, the internet connection is fast, efficient and easy to connect to.

The Crystal Club is a very good addition, with a relaxed atmosphere and exceptionally helpful staff. The location is of course excellent, in the centre of Orchard. For Singapore, the hotel is very good value for money.

As a hotel for business, I would highly recommend it.

Room Tip: The Crystal Club is worth the small additional extra
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  • Stayed: February 2013, traveled on business
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Thank lukechurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

Hotel's location is within walking distance of my company's office, so it is personally convenient. Very vibrant area, with many shopping malls and restaurants within walking distance, especially since hotel has only 1 restaurant. The restaurant does have a nice buffet for breakfast and lunch, and the staff are extremely friendly and provide good service. For the first time, I stayed on the Crystal Club Level. I was able to use its services extensively this trip (also it was not at all crowded in the week prior to Lunar New Year). The service in the Club Lounge was excellent. Everyone on the staff was extremely friendly, attentive, and went out of their way to help and make us feel most comfortable. This was most appreciated. The hotel rooms, however, are average, nothing to rave about, and this one faced the back of the hotel where there is major building construction ongoing. Therefore, no view at all - and through a window that was filthy from construction dust, dirt - and at times, it was noisy. I will stay here again, as with our company's corporate rate it does provide some savings over other locations. Nonetheless, I do prefer the Marina Bay area over Orchard Road, especially if having to stay the weekend.

  • Stayed: February 2013, traveled on business
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1  Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

We were booked into this hotel by Kelly at Qantas Vacations and were very pleased with our 4 day stay at the hotel. Very clean and friendly. The bellmen met and greeted us on arrival and took care of all the luggage. Check-in was quick and efficient and we found the room very pleasant. The included breakfast was good and service in the restaurant was outstanding. The location was close to the Orchard shopping district and we found the transportation options to other parts of the city very accessable. Our visit was for some shopping, sightseeing and visit with a friend and all was accomplished easily. Would certainly stay at this hotel again.

  • Stayed: February 2013, traveled as a couple
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Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#76 Luxury Hotel in Singapore
Price Range: $165 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Official Description (provided by the hotel):
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore

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