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“Dirty”

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Fragrance Hotel - Ruby
Ranked #123 of 306 Hotels in Singapore
bucharest
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Dirty”
2 of 5 bubbles Reviewed March 19, 2014

We had a one night stay in Fragrance Ruby in March 2014. We actualy booked another 3 nights towards the end of our holliday but have chosen to give up the money just to be sure we don't get home with any deases.

Shortly, we found our room (family room with 3 beds - 620) very small (we expected this) and very dirty (we didn't expect this) - with pubes on the toilet, dirty scratched walls, etc.

The hotel area is really dirty as well - there were rats at nearby restaurants sso be careful if / where you eat.

We complained and asked for a refund through booking.com - we admit the hotel owner was kind enough to give us the option to change to any other frangrance hotel and also a room upgrade. But we kept it simple... anyway a disease costs a lot more than a night in a hotel, not to mention the ruined holliday etc. So we have chosen safety over price - as all other Fragrance hotels have the same kind of reviews.

I guess it depends on what you expect but if you choose Fragrance I suggest bring your own sheets and pillow case from home and hopefully bugs or rats will miss you.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank martinel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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789 reviews from our community

Traveler rating
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    29
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Thai first
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  • Any
English first
San Diego, California
Level Contributor
291 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
3 of 5 bubbles Reviewed March 16, 2014

We picked the Fragrance Ruby Hotel due to its low price and decent reviews on trip advisor. Finding a budget hotel in Singapore can be tricky , unless you want to share a room with other people.

The hotel is located in the Geyland district which is also the red light district. We picked this location as our friends lived in the area and informed us that it's now an upcoming hip area to live in for locals and expats. This can be seen by the amount of brand new apartment buildings being built in the area.

The property is situated off a side road from the main street, on the walk to the hotel from the Aljunied MRT Station, don't be surprised if you see the occasional working girl, but don't be shocked they won't bother you, and you won't really notice them at all.

The area is also great for local and cheap Singapore food, there are many Hawker shops in the area offering up cheap and delicious Singapore foods, there is a decent hawker store on the corner down from the hotel. Most meals will be cheaper than 5 SGD for a main meal.

The room we had faced out towards the back of the hotel, which was nice as this reduced street noise during our stay.
When we first arrived and entered the room it had a horrible smell and we quickly figured out this was from the drainage plug for the shower, the quick fix was to just close the bathroom door and this worked perfectly and we decided there was no need to change room as this can be a common problem in Asia.

The room and shower were also clean and we had no complaints.
Some people might not like the fact the bathroom is so small and water from the shower goes everywhere.

Room Tip: Ask for a room on the back of the hotel to avoid the street noise.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angeles City, Philippines
1 review
5 of 5 bubbles Reviewed March 14, 2014

Next time I will go for one of their larger rooms. Convenient to all attractions and many options for transportation. A superb sea food restaurant virtually outside the hotel and across the street. Decent eating places up and down the main thoroughfare. An extremely courteous staff and very pleasant to talk to with a lot of useful information. Good shopping? Try Lucky Square or Boogi Street. Only two taxi fares were over twenty Singapore Dollars to the Theme Parks, but buses and trains were also available. Quite an outstanding stay!

Room Tip: The top floors are the best.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leif C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 10, 2014 via mobile

Never stayed in a budgety hotel in Singapore before. Thought I would give it a try. I was more impressed as it exceeded my expectation. No disturbance while staying there. Close by had lots of food shops. The room is definitely smaller, but that was expected.

Stayed February 2014, traveled on business
Helpful?
Thank roycie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 6, 2014 via mobile

I stayed in a room with faulty tv but they move.me to another room....but it was a double single bed room


Apart from that everything is okay...thank you...

I was still please with the pricing...and the quality for the what I pay....still coming back next time when I visit singapore..staff could be a a bit friendlier... Many time walk pass but didn't greet me at all

Stayed March 2014, traveled solo
Helpful?
1 Thank Kengo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 5, 2014

i normally stay short time after work in hotels for a short nap and shower as my home is far away.

I cannot believe Fragrance Ruby reject me saying they are
"reserving room for OTA guests and no more short time. Please go to H81 :)"

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petanipattaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed February 23, 2014

Fragrance Hotel, as you may have read, is located in the red light district but aside the ladies you see around at night, it is very much like any budget hotel. The rooms are new. I only have 2 complaints: intermittent WIFI connection and since I am OC, housekeeping should pay attention to little details in cleaning like cleaning the bathroom walls spic and span. Room is tiny even for 2 persons but at less than S$300 for 4 nights, I think we got ourselves a good deal. The receptionist also got us the wrong WIFI password the first time but this was later corrected.

Room Tip: - book on their website and in advance to get the cheapest deals PLUS free WIFI. Otherwise, you'...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank torin1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Ruby

Property: Fragrance Hotel - Ruby
Address: 10 Lorong 20 Geylang, Singapore 398730, Singapore
Location: Singapore > Singapore > Geylang
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
#1 Best Value Hotel in Singapore
#75 Business Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fragrance Hotel - Ruby 2.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Fragrance Ruby Singapore
Fragrance Ruby Hotel Singapore
Fragrance Hotel - Ruby Singapore

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