I spent a Sat nite in the windowless room. Dirt under the bed was disgusting. While packing my bag, I made the mistake of taking my passport out of its carrying pouch (with some other docs such as a vaccine record and another country ID). I put my passport with my electronic ticket print out. Finished packing without realizing the pouch had fallen not inside the backpack, but somewhere between bed and luggage. Luggage was stored for the day and until around 3:30 pm when I came to pick it up. At the airport I realized what had happened. Rushed to my next city (Jakarta), spoke to new tour leader and contacted hotel with a forwarding address where I was going to stay 2 weeks later. Hotel denied having found anything. Two days went bye and I kept asking so they said it had been found. I offered my credit card to pay for Purolator to forward it to the last hotel on my trip. they found different excuses not to do it. In the end they wanted me to sign a list of what had been found before submitting it to my country's consulate. Operating on a cell phone, I had no idea how to sign the list. They didn't want to purolate it to Bali either. In my opinion,had they cleaned the room well when I left at 9 am on Dec 16, I could have had my pouch on Dec 29 in Ubud!

I arrived to hotel too late, it’s little hard to find the hotel. But thats ok. Unfortunately, Reception greeted me with annoyed face, no recommendation what they got. I thought I came to the house without landlord. BF is poor.