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28 - 33 of 355 reviews
Reviewed August 14, 2019

We stayed at Shangri-la Apartments and Residences for one month nights during the summer holidays and this was our fourth stay (long term) trip to Singapore although we have traveled to a number of other destinations also in Asia and stay always in 4 or 5-star hotels as I manage a
5-star hotel in Hong Kong now.

Already the arrival could not have been any easier and the first impressions from the team were great. We had not arranged transport by the hotel but used GRAB which is super convenient.

At the S-La Apartments, we had in-room check-in and were given a wonderful balcony GF unit which enabled us even better views over the gardens and lush tropical green which is a magnificent backdrop. Room was very clean and functional, as expected due to the previous stays and is managed by Shangri-La.

Staff was really helpful and friendly throughout our stay especially the new gentleman named Habri, good job, he's got such passion for the job.

The place has convenient shuttle transport to nearest MRT station and shops, but as it's so close to walking we didn't really need to use the shuttle but which would come handy when there is heavy rain during the monsoon season.

In the absence of rain, the apartments are within walking distance (ca. 10 mins) from Orchard Rd.

A special shout- out for Charlotte Chew who is the Senior Sales Manager at the
Shangri-La Apartments & Residences, who went the extra mile to accommodate all our requests and provisions we asked for. Charlotte is a gem!
Thanks, Charlotte!

We will definitely return again Shangri-La Apartments & Residences this Christmas.

Room tip: Upper Floors facing the road have sun all-day
Date of stay: July 2019
    • Value
    • Location
    • Service
2  Thank Richard_Hatter
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2019 via mobile

I stayed with my family in a 2 bedroom apartment. The staff were friendly (save for a poor check out experience) and the facilities are good - with its own pool and use of the main Shanghai la facilities. The location is excellent. The apartments themselves are spacious and well laid out, but are very tired. The TV and phone had to be replaced, the air con is very noisy (and either very cold or very hot) and the fittings were attached poorly. There were also stains on some fittings. Having a shower over the bath with a curtain bellowing into you is not what you expect in a bathroom nowadays in a decent hotel and the sink area was tiny. In short, the property is long overdue a proper refurb.

Date of stay: August 2019
Trip type: Traveled with family
Thank TDT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2019 via mobile

We booked this mainly because finding family rooms in Singapore was quite difficult and the 2 bedroom apartment was perfect for us. The staff in reception were very helpful and friendly and the apartment clean and spacious if a little dated. It was a nice touch to find milk, cereals, tea and coffee when we arrived and with a supermarket nearby it was easy to make our own breakfasts for the rest of the stay.
It is linked to the hotel and you can use the facilities there during the week but we only had 3 days in Singapore and wanted to see the sights so didn’t really make much use of this. We did eat at the Italian restaurant at the hotel the first night which was lovely and the whole hotel looked gorgeous.
The pool at the apartments was nice for an evening dip.
Good location for shopping on Orchard road and easy to catch a bus or taxi to other areas.

Date of stay: August 2019
Trip type: Traveled with family
3  Thank SallyG1285
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2019

We had a large group travelling together and looked for a while to find the right accommodation. The apartment option at the Shangri La was perfect. We had two rooms that comfortably accommodated 8 people of various generations and privacy considerations. Over the two apartments we had 5 bedrooms and 5 fully equipped bathrooms. Our room attendant, Mages was so helpful and kind, she really made us comfortable and welcomed. The pool was lovely and access to the main hotel amenities is both convenient and useful. One block from Orchard Road. Would stay again and recommend to any large groups travelling to Singapore.

Room tip: All the rooms seemed similar.
Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
7  Thank 617winifredh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2019 via mobile

My family had the pleasure of staying in a 3 bedroom apartment at Shangri-La Apartments near Orchard and it was a great experience that we were sad to leave. The staff was amazing, and I can’t say enough how much they made our stay special where we will always remember them. Some great people to interact with were Habri at the front desk, and how he went out of his way to make my children feel special and was very entertaining to them. Also Chefs Fong Moi and Jaya Raj in The Line breakfast buffet, as they always remembered our omelet order each morning and we never even had to go up and tell them when we came in, they saw us walk in and already had our omelets made and sent out to our table—what spectacular service! They knew our names and Chef Jaya even made my family a special going away dish when we left, and it was so delicious and thoughtful of him. We will definitely be going back just to say hi to these great people we met, and our kids keep asking when we can see everyone again. The apartments were nice, great pool for the kids, very central so great places off of Orchard were in walking distance.

Date of stay: June 2019
Trip type: Traveled with family
4  Thank U4260NSbenh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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