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“Best receptionist but bad condition hotel” 3 of 5 stars
Review of The Fragrance Hotel (Joo Chiat)

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The Fragrance Hotel (Joo Chiat)
Ranked #134 of 304 Hotels in Singapore
Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best receptionist but bad condition hotel”
3 of 5 stars Reviewed March 24, 2013

I book 5 nights at fragrance joo chiat .. And every night i have to say it very noisy coming from chinese group people speaking loudly in the middle of the night along the corridors and slaming the doors.
U
The rooms is okay but the television is very bad condition few channel and not very clear either . What to execpt from an old box television. Rooms has no windows . Its a very old hotel compared to other hotels surrounding them. The blankets is very itch and foul smell.

The receptionist is very friendly and helpful . Very approachable. A very big thank u to bubbly miss nenny who never fail to make us smile and laugh . Very child friendly . my daughter love to see her every day as she will always received chocolate from her. She speaks indonesian language very well.
Thank you to aqin too for always trying his best to fix our room till we feel comfortable.
Will definitely recommend to my friend n relatives in jakarta
Bad rooms but very friendly reception !!

Room Tip: Avoid room near the lift and request higher floor less noise from chinese group
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Gutawanaliahno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Thai first
  • Any
English first
Port Dickson, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2013

the hotel is clean ...good ambiance ,near to restaurant,shops,and 20 mins aways from changi airport ,i stayed 1 night at fragrance hotel with my friends but immediately my friends and i feels close to the front desk staff...thanks for being nice to us floy,akim and nenny...even the cleaner' lady is really sweet and soft spoken

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank corazon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 19, 2013

This hotel is located only about 20 mins from the Changi Aiport. friendly staff attentive to their guest. nice room good for family. Just near to grocery story and money changer. concern to their guest. =))) thanks ms Floy and also to Akim

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank erin28_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2013

Last February 2013, me and my friends Traveled in Singapore. We found the hotel Clean and good services of the hotel staffs. When my grand daighter was lost in the hotel, the gracious staff assisted us in find ing her. I think the rooms are small but it is clean. And there's not much amenities.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Margarita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 24, 2013

This hotel is located only about 20 mins from the Changi Aiport and close to the East coast gardens. However, not very close to any MTR stations or restaurants or shopping places. The entrance to this hotel lane is a bit scary in the nights with lots of road side hookers.

The interiors to this place are clean, comfy and cosy. Though, the rooms do not provide any outside view, the service provided is good and quick. The whole check-in and checkout process went on without a glitch and is good budget hotel for the cost.

Room Tip: Choose rooms that are the right end to stay away from the street noise.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank TraveFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed February 15, 2013

We chose this hotel, because we needed a accommodation relatively near to the airport for only 1 night which should not be too expensive (we arrived in Singapore at 5PM and the onward-flight left the next moring at 7.30AM).
The sleep was horrible, and of course this might have been also caused partly by the Jetlag, but it's a fact that the rooms are extremely clairaudient and that people walked around on the corridor during the whole night!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
Helpful?
4 Thank MikeR1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Chandigarh, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 3, 2013

Booking thru the Hotel's website, paid thru Visa,

Location: Long walk from MRT, in a questionable neighborhood. There is a BUS which connects to the MRT. Look for Signs near by. NO Restaurant in the hotel. few eateries nearby and in a short walk, there is a food court near the MRT.

Check in was smooth. Copies of Passport and given a room key.

Room: Room was clean and as expected for a budget hotel. But had issues with Air conditioning. Even after repeated requests to the front desk, the air conditioner was not repaired. After the second day, a alternate room (with 1 less bed) is provided. the overall experience was ruined due to this.

There are lot if Karaoke Bars in the neighborhood. So the area gets colorful in the evening with lot of ladies, Since the MRT station is a long walk, not best suited for families. There are better alternatives when you consider the cost of Cab and others.

Manageable for a solo or group of friends for a nights sleep.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Josethilak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fragrance Hotel (Joo Chiat)

Property: The Fragrance Hotel (Joo Chiat)
Address: 219 Joo Chiat Road, Singapore 427485, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
#12 Best Value Hotel in Singapore
#52 Business Hotel in Singapore
#53 Family Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Fragrance Hotel (Joo Chiat) 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fragrance Hotel Singapore
The Fragrance Hotel (Joo Chiat) Singapore

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