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“Can't Be Happier”

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Fragrance Hotel - Crystal
Ranked #176 of 312 Hotels in Singapore
London, United Kingdom
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Can't Be Happier”
Reviewed January 23, 2011

Just needed a room for a short layover and given the proximity to Changi Airport and the City, I decided to give this Budget Hotel a shot! We traversed through this lane called a Lorong and was told by the cab driver that this was a redlight area; I guess that explains the cheap price. I was, however, greeted by a pleasantly clean-looking building in a soft, peach hue. What I absolutley loved about this hotel was its window in the guestroom. Somehow I just feel more comfortable with bathrooms with windows that open to the outside. Everything in the room was clean and can't fault it really for it was a budget hotel, and a clean one at that.

Tip to traveller: when staying here, be sure to venture to the right hand side of the hotel instead if you're looking for sane exploration in contrast to the redlight (but very tame and safe) district to the left. The stretch to the right hand side is called Guillemard Road. Take the overhead bridge to the opposite side and a bus ride on service 70 takes you directly to Suntec City and/or Orchard Road swiftly.

Also, worth mentioning is the Dim Sum teahouse the left from Guillemard Road. Delicious, inexpensive Dim Sum. Must tries include Malay Cake (Ma Lai Gou), Paper-wrapped Chicken (Ji Bao Gai), and the juicy Siew Mays!

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
8 Thank EgoTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Tokyo
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 4, 2011

Needed somewhere inexpensive near Changhi to sleep before an early flight.

I couldn't stay in the first room I was given due to dirty sheets, floor and walls. Cleaned the floor of the second room myself - and had to washed the shower/toilet room floor as well as remove someone elses extrement from the toilet. Was afraid to touch the tv as it did not look like it had been cleaned in 20 years.

I was told at check-out that all rooms were of the same quality and recently refurbished.

Need I say more?

  • Stayed January 2011, traveled solo
    • Value
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Helpful?
4 Thank EuropeaninAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Shah Alam, Malaysia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 8, 2010

Went there for a night, booked a week in advance via AirAsia's Go Holiday website.
Location was okay, easily accessible by bus (have to walk a bitttt further if you're taking the MRT - at Aljunied, but the walk will show you the Geylang area nicely)
Check-in was a breeze, reception staff were all smiles and appropriate.
Our room was a standard room with queen sized bed. I honestly have no complaints, bed was clean, floors were clean, curtains were clean, toilets were clean - you get the picture. Took me a bit by surprise actually, as I was expecting something a bit worse, knowing that its a budget hotel.
Basically - its definitely a good return for the money you're putting in. Considering that its Singapore, and I didnt mind spending a few extra dollars travelling by bus to get to the place. Singapore's public bus system is great anyway, so no complaints all in all.

  • Stayed December 2010, traveled with friends
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Helpful?
7 Thank munsterr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fall River, Massachusetts
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 24, 2010

I booked this hotel having no familiarity whatsoever of Singapore, and was trying to get something close to the airport because I was only stopping shortly overnight on the way to my next destination. Plus, it was fairly cheap, and most of the reviews I saw online were for pricier hotels. It was only after I had reached my final destination that I had been informed that the Fragrance Crystal was in a sort of red-light district of Singapore. However, in the short time I was there and walked around a little (during the day, at least), I have to say that there were no indications of this.
Room was simple, but clean and orderly. Hot water faucet outside of room to make coffee. Quiet for most of the night (but I slept with earplugs in).
However, service was pretty lousy, all in all. I emailed them to make sure my late arrival was okay and they emailed back saying that was fine. But once at the hotel, the girl at the desk barely batted an eye when I got to the door with two huge suitcases I had to lug up 2 stairs on my own while trying to keep the door open at the same time. Same while getting into the elevator and leaving the next day. They also weren't too personable with check-in/out, either. Oh well, it was cheap and only for one night, and at least I wasn't accosted by the Red-Light District personnel at any point.

  • Stayed November 2010, traveled on business
    • Value
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Helpful?
Thank CatchMeIfYouCan82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
393 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
Reviewed November 11, 2010

The hotel is basic but It was clean and comfortable and with effective air conditioning. The location half way between the airport and the city is very good and is within 10 minutes of a subway station and with good bus connections.

The area of Geylan has lots of hawker stalls where you can eat amongst locals. The food is extremely cheap but the hygiene standards are very high.

There may be concerns that the hotel is in the middle of the red light district (hence perhaps not suitable of there are children in the party) however this is very discreet and if anything added character rather than causing any discomfort.

Staff helpfulness and friendliness ranged from appalling to excellent. Thankfully the former were the minority

I would stay here again.

  • Stayed November 2010, traveled solo
    • Value
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Helpful?
Thank Robin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 28, 2010

Do not stay here! Unfortunately, we were stuck as we had booked the place prior to arrival and it was a holiday there. During check in, an old man was checking in hourly with a very young local girl. The hotel is on the border, right next door to the homes housing the "ladies of the evening", which is legal there. During the day, it looks like little homes with budhist offerings buring outside, but at night...a whole new atmosphere. This hotel is located in the only dirty part of Singapore that we saw...trash in the streets, smells, etc....
The hotel's beds were covered in plastic with a thin sheet on top. Small showers sprayed the entire bathroom. Rooms by the hour, which is not on their website, says it all!

  • Stayed August 2010, traveled as a couple
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Helpful?
5 Thank lindaeddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 26, 2010

I booked a room via Asiarooms.com for 2 nights. Its location is at the far end of red district area, which neighbors with residential, so it's quite quiet. You could access the hotel from Guillermard Rd., which is much more comfortable than from Geylang Rd. Walking distance to bus stations is only130m (Guillermard Rd.) and 260m (Geylang Rd.). Aljunied MRT station is 700m away from hotel. Bottom line, though it's not located in the center of the city, it's easy to go to other places. Room is small with small window too, but clean. You can borrow electricity adapter, pay SGD 5 - but you can take the money back once you're check out. With the price of USD 41.5 per night (Singapore wise), it's a recommended hotel.

  • Stayed February 2009, traveled with family
    • Value
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Helpful?
3 Thank taveshala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Crystal

Property: Fragrance Hotel - Crystal
Address: 50 Lorong 18 Geylang, Singapore 398824, Singapore
Location: Singapore > Singapore > Geylang
Amenities:
Free Parking Wheelchair access
Hotel Style:
#13 Best Value Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fragrance Hotel - Crystal 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Fragrance Crystal Singapore
Fragrance Hotel - Crystal Singapore

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