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“Budget Hotel With A Great Location”

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Fragrance Hotel - Crystal
Ranked #183 of 319 Hotels in Singapore
Reviewed February 20, 2012

This hotel is advisable for traveler with a tight budget. Bus station is a 3 minutes away from the hotel, Aljunied MRT station is only 15 min walk. Strategically located in the middle of Singapore Red Area and believe me this place is very interesting especially at night. The receptionist was friendly and very helpful. Tips : do replace room facing Lorong 18 Geylang. You can see good 'business' bargain at night. I've enjoyed my stay here. Traveling with family on 16-20 February 2012 with 5 days 4 nights stays for only MYR800 for family room

Room Tip: Room facing the street is a must!
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  • Stayed: February 2012, traveled with family
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4  Thank shirashiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 - 253 of 551 reviews

Reviewed January 17, 2012

This is our first time staying at this 2-stars hotel. Actually was reluctant in the first place as it was located in the red light district. We were lost once we reached Aljunied MRT and instead took a cab to the hotel which is 5mins away. Checked-in was smooth and we were given a double-bed room on 7th floor. Room & toilet were very clean. However, the bed was hard, pillow was flat & soft and blanket was very thin to sleep throughout the night. The next day, we walked to the MRT which only took 10mins. Lots of good hawker centres, 7-11 and the area is really happening 24hrs. Average we only spent 7 hrs in room and It is recommended to those who will like to spend their money exploring the city. Choose this hotel if you only need a good clean place to sleep.

Room Tip: All rooms are non-smoking. Choose a higher floor to avoid the noises from the street.
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  • Stayed: January 2012, traveled as a couple
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1  Thank Grace8808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2012

We stayed here during an Asian tour and chose this as cheaper budget hotel.
Actually the hotel is not bad and it's easy to find, no breakfast but so what.. there is stores and restaurants near.

It's located just a walking distance of the subway system which will take you anywhere in few minutes. Yes there is a so called red light district around the corner, but it's discreet enough and they won't bother you unless you're bothered by it yourself.

This is a good choice for budget travellers and I might even stay here again.

  • Stayed: September 2011, traveled as a couple
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1  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

This place is a knocking shop in the middle of Singapore's red light district.

Our bathroom had a pipe pouring boiling hot water from the shower in the room above through their drain. We were kept awake all night by shouting and banging from rooms in the corridor. We spent as much time away from the hotel as we could, and really, late at night, the only safe way to get back would be to get a taxi to drop you at the door. Please don't stay here.

Room Tip: Stay somewhere else.
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  • Stayed: November 2011, traveled with friends
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1  Thank andykanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2011

Quite simply the worst we have ever seen in terms of cleanliness and service. Safety is also questionable. We would NOT recommend this to anyone.

Cleanliness:
Aside from the overwhelming tobacco smell, our room has severe stains and broken facilities including the shower. What's worse is our pillows and blanket have odor as of they were not properly washed.

Unacceptable service
As we found the pillows and blanket odorous, we requested kindly for another set. Second set was no different. We then asked for 2 extra towels in hopes of just wrapping up the pillows. The service person at the reception angrily asked why we need 2 extra towels and it was only after we explained the odorous beddings that he reluctantly gave us 2 extra towels. The story goes on...we found moving ants on the new towels. At this point we have up.  

Environment:
Very noisy and it continues throughout the night as a lot of guests are checking in late (this is situated in the middle of a red light district)

OVERALL: 
The poor cleanliness and extremely bad service were a total turn off. Recommend to Stay away despite the low price. 

  • Stayed: November 2011
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1  Thank kk210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2011

I travelled with my mom this time and it was quite a bad choice booking this hotel.
Located in the red light district of Geylang where pimps and hookers are just right outside the hotel. I never experienced leaving or entering the building at night without being approached by those pimps. It was a bit annoying.
Rooms are small and the tv only had a clear reception of Channel News Asia. Airconditioning functioned just fine but hot water in the shower hardly worked
No food served or sold so it was a bit inconvenient walking the streets looking for something to eat specially at night.
The hotel is a good 15 minute walk to the nearest MRT station which was fine but again, being on a red light district will give you a certain level of discomfort specially if you have kids, although you can easily hail a cab outside the hotel.
Internet isn't free. They charge around SG$5 for two hours of WIFI and you'd have to pay for it at the lobby before you start connecting.
The staff are ok, nothing worth remembering. They weren't rude but they weren't that accommodating either. Just an OK hotel.

  • Stayed: June 2011
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1  Thank StartWalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

Booked online for 2 nights while I was working on getting a visa done in Singapore. Didn't check out the area as I was looking for something close to the Embassy on Orchard Rd. Hotel facade is good, tiny lobby, and has 2 functional roomy elevators. Because of it's location I think you can get the rooms for "short time", as I went down to th lobby to get some help with my wireless connection and a young guy and lass were booking a room, had no bags, and she had quite a bit of make-up, short skirt, and hi heeels (lol).

Anyway, the rooms are real basic, hsower is pretty good though, and the towels are functional. A/C worked good but the tv was bad. Bed was firm, but comfy and didn't get bitten or see any bugs either (that is a plus). Sheets (clean) and skimpy blanket are sufficient but are not designed to keep you warm.

Overall i would say it is ok for the seasoned traveller on a budget. There is a hint of being on the "seedy side" and all that brings with it (security concerns, drunks, working ladies etc), but keep your wits about you and you will have a good time. Plenty of cheap food options, drinks, and tables to sit at and watch the world go by. And you never know, but maybe a working gal will sit down at your table and have a chat with you about life as you enjoy your curry and beer :)

  • Stayed: September 2011, traveled solo
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14  Thank munkeyphist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Crystal

Address: 50 Lorong 18 Geylang, Singapore 398824, Singapore
Location: Singapore > Singapore > Geylang
Amenities:
Free Parking Wheelchair access
Hotel Style:
#4 Best Value Hotel in Singapore
Price Range: $47 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Crystal 2.5*
Number of rooms: 125
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Also Known As:
Fragrance Crystal Singapore
Fragrance Hotel - Crystal Singapore

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