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“warmest and most welcomed service ever”

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The Scarlet Singapore
Ranked #64 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed August 19, 2014

The service and advices offered by every front desk and concierge members were very warm and helpful, we felt very welcomed during our stay.

Although the hotel is not right next to a MRT station, I think it is great location-wise because it is located in the centre of three MRT stations, which makes it great for travelling to different routes. Its about 5 mins walk from Chinatown station which you will find lots of hawker food stores or other touristy stalls on route. The Maxwell hawker food centre is also right next door which is a food haven for us Asians (not sure about the average white person).

They put us in the room with balcony, close to the Club Hotel which is quite noisy on a Sat night. We are also right next to the pool which can hear house music from 9:30am. Room was small as expected. So advisable not to book the rooms with balcony.

Other than hiccups with the room, very pleasant stay.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank akamojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 20, 2014

Dear akamojo,

It is such a joy to know that you had a pleasant stay and we are especially grateful for your kind words regarding our service. You've certainly made us smile!

As our hotel is converted from a heritage building, rooms within a particular category may have slightly varied layouts and configurations. Thus, Should you prefer a larger room on the next visit, do consider the popular Premium Rooms or any of our five individually decorated Suites. We have taken note of your feedback about noise and will keep a close monitor.

If you didn't get the chance to visit our very own rooftop bar Breeze during this stay, do venture up on your next trip, to try its refreshing cocktails and delectable bar menu. We're quite sure you'll fall in love with the view and atmosphere!

Love,
Scarlet

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Reviewed August 19, 2014 via mobile

Great hotel which is ideally located in front of Chinatown. The staff was very very helpful (ordered taxi, gave suggestions, indications and were genuinely nice).
This hotel is perfect for families and specially couples. Even though the rooms are smaller they are very comfortable. Great choice quality/price!

The General Manager (Jack) made our stay even more memorable and I am definitely returning to Scarlet Hotel for my next stay in singapore.

Tip: choose a room with a window

Stayed: August 2014
3  Thank Angelique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 25, 2014

Dear Angelique S,

It makes us smile to receive such a warm review from you. The Scarlet is loved by many for its unrivalled location and we are elated to hear that it has brought you much convenience too. We look forward to create more wonderful memories with you on your next stay!

Love,
Scarlet

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Reviewed August 19, 2014 via mobile

We've stayed here 4 times now and really enjoy it. The decor is fabulous and funky and the staff are superb.

The recent renovations have improved what was already a beautiful space and the rooftop restaurant/bar is a nice place to relax. Turn right out of the hotel and It's a short walk into Chinatown. Or turn left and you're in the Ann Siang Road district which is full of western cafés, bistros, restaurants (French, Italian, Fusion, American) and bars. East or West it's up to you.

Rooms on the upper floors have a balcony but are smaller - the ground floor rooms are much larger but don't have much of a view. We also had a sneak peek at some of their signature rooms: Lavish & Passion which are gorgeous.

The only downside of the renovation is they have leased out the former ground flood restaurant area and so breakfast is now served in one corner and isn't a patch on the buffet they used to offer. Much better to go around the corner to Le Chocolat Cafe next door (28 Ann Siang Rd) which serves a huge breakfast of fresh cut fruit, croissants, toast and pastries for SG$20 or cooked breakfast to order if you want it. Also a good place for cake and coffee/tea.

Stayed: August 2014, traveled as a couple
Thank Pewit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 20, 2014

Dear Pewit,


It was a joy reading your thoughtful review and to know that we’ve found a true Scarlet fan in you! Thank you for loving us so!

As you have noticed, our rooms may differ slightly in terms of size and configurations within the same category as a result of conversion from a heritage building. We trust this has given The Scarlet her distinctive allure!

We’re glad you had the chance to view two of our five signature suites and loved them! Now you may just want to consider them to indulge yourself more on your next stay!

Love,
Scarlet

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Reviewed August 18, 2014 via mobile

My husband and I stayed here for 3 nights in July as part of our honeymoon. It was a lovely stay and so convenient to be so close to Chinatown and right next to the Maxwell Road Food Centre.
The hotel itself is very comfortable, the decor is quite unique and quirky and the rooms were pristine. The only thing I would remember for next time is to get a room with an opening window or one facing the road as the one we were in was a bit claustrophobic at times.
The staff were so helpful, always ready to organise taxi's and bookings and willing to offer advice for things to do and places to eat.
The rooftop bar is a lovely place to relax in the evening as well.
Will definitely be staying here again.

Stayed: July 2014, traveled as a couple
Thank arosebentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 20, 2014

Dear arosebentley,

It is heartwarming to know that you have found more reasons than one to love The Scarlet- from the convenient location to its décor as well as the service. We loved having you here too!

We’re glad that our staff’s little acts of thoughtfulness have touched you and we are more than happy to assist with any preferences with regards to your room for the next stay.

Thank you again for your kind words and we hope to welcome you back soon!

Love,
Scarlet

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Reviewed August 18, 2014 via mobile

The Scarlet hotel was a great find. It's trendy and offers whimsical surprises throughout the hotel. The rooftop bar is very relaxing and the staff treated us very well. If we ever come back to Singapore we'd stay here again.

Note: the rooms don't have any windows for travelers who might be a bit claustrophobic. But the room design and layout make up for it!

Stayed: August 2014, traveled as a couple
Thank Kate Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 20, 2014

Dear kyanov,

Thank you for such a delightful review! Reading your lovely compliments has indeed warmed our hearts and makes what we do so much more meaningful.

Should you have any preference with regards to your room for the next stay (eg. Room with windows), we welcome you to request for them and we will do our best to accommodate where available.

Looking forward to see you again soon!

Love,
Scarlet

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Reviewed August 18, 2014

Having stayed many times in singapore before, this was our first time at The Scarlet. What a wonderful boutique hotel. Room was very small but made up for it in charm. We'll book a larger room next time..
staff lovely and location superb. Loads of good restaurants on nearby Club Street. Can't wait for the next time

Stayed: August 2014, traveled as a couple
Thank Deirdre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 19, 2014

Dear Deirdre M,

It makes us smile to learn that you had a wonderful stay at The Scarlet!

Should you prefer a larger room on the next visit, do not hesitate to consider the popular Premium Rooms or any of our five individually decorated Suites. Surely, there will be something for you!

Hopefully the thought of our kind service staff and convenient location will draw you back here again! We simply cannot wait to welcome you back!

Love,
Scarlet

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Reviewed August 18, 2014

I travel to Singapore on business regularly and love the location, I tried the new majestic last trip with the scarlet my other choice.
So...
Location is great, close to everything and lots of restaurants and atmosphere around
Checkin was quick and efficient, with helpful when my room keys did not work (not a good start)
Room I went for had a balcony (206) was all there and very clean and tidy BUT was tiny (especially compared to the new majestic just up the road). Bed was very comfortable. Not really set up for business travel as I had to phone for a iron/ironing board
Restaurant I passed on as so many close by and $26++ for breakfast was high compared to the ever great Sarnis in Telok Ayer st just down the road.
Pool etc... Well the spa pool in effectively the hall outside my room was close but not overly inviting.
Bar was great on the top floor with good atmosphere and views.
Overall... Toss up between the new majestic and scarlet with the good points as below
Scarlet.
Slightly better location for me
Better atmosphere in public areas (roof bar)
New majestic
Far bigger/better rooms
Really close to outram stop on metro
Bath in room

Overall good would stay again but will look at other options on next trip

Stayed: August 2014, traveled on business
Thank GordonT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScarletSingapore, Scarlet Singapore at The Scarlet Singapore, responded to this reviewResponded August 19, 2014

Dear GordonT,

We truly appreciate the time you have taken to share your thoughtful review. Thank you so much!

It is wonderful to know that the hotel's location was of convenience to you. We think the location is a big plus too!

Having been converted from a heritage building, we seek your understanding that The Scarlet's rooms may consequently be small for some categories and also vary in size and configuration even within a specific room type.


We will certainly do our best to offer as thoughtful a range of services and amenities to our guests. We'd be more than happy to assist for any special needs and requirements too.

If you'd prefer a larger room on the next visit, we have the popular Premium Rooms or any of our five individually decorated Suites for your consideration

The team at The Scarlet would love to welcome you again in the future!

Love,
Scarlet

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Additional Information about The Scarlet Singapore

Address: 33 Erskine Road The Scarlet Hotel, Singapore 069333, Singapore
Location: Singapore > Singapore > Chinatown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#27 Business Hotel in Singapore
#30 Romantic Hotel in Singapore
#59 Luxury Hotel in Singapore
Price Range: $123 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Scarlet Singapore 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Scarlet Singapore, Singapore's first luxury boutique hotel, has made a bold statement, both locally and internationally, by preserving and combining the architectural styles of Singapore heritage buildings with a striking, audacious concept. Vivacious and uninhibited, the interiors of this 80-room hotel pulsate with an eclectic tension, offering all who enter an adventure for the senses. Using signature red and combining it with opulent gold and sophisticated black, the hotel decor's provocative style is followed through in the rooms including 5 individually-themed suites, each with a tantalizing name - Splendour, Passion, Opulent, Lavish and Swank. ... more   less 
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Also Known As:
Scarlet Hotel Singapore
Scarlet Singapore
Scarlett Hotel Singapore
The Scarlet Singapore

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