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The Scarlet Singapore
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Reviews (1,661)
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Reviewed March 4, 2013

  • Stayed: February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded March 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 3, 2013

This hotel was recommended by a well-traveled friend, and I was not disappointed. The location was wonderful, just across the street (almost) from the Maxwell Street Hawker's market, and little more than a block away from Chinatown. Yes, the rooms are small, but they are nicely appointed, with free wifi, and all the amenities one would care to have. The service from the front desk is extremely gracious and helpful. At the Maxwell Street market, we ate like kings for little more than US$3 per person, and being in Chinatown at the height of the New Year celebrations is highly recommended. I can only give them a rating of four because our air conditioning broke on our last night, and couldn't be repaired, although they tried their best, and were very apologetic. I would go back there in a heartbeat to stay in a wonderful location, with fantastic food, and a great atmosphere.

Stayed: February 2013, traveled as a couple
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded March 3, 2013

Dear Anne C
Gracious greetings from The Scarlet! Thank you for your recent stay with us and for taking time to write us a fabulous review! We are pleased to learn of your wonderful stay with us and also got to experience Chinese New Year here in Singapore! It is indeed one of our well celebrated event in Singapore besides Hari Raya, Deepavali and Christmas. Once again, please accept our sincere apologies for any incovnenienced by the airconditioning breakdown and would like to thank you for your understanding. Please do not hesitate to contact us directly for your future reservations and we'll be happy to handle it personally!

Warmest Regards
Carolina Lee

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Reviewed February 28, 2013

Just one point: the room we have been given was extremely small.

We could not even open a suitcase in the room except for on a bed (actually the bed was also quite small...). The room we stayed should've been for one person not for two people with two suitcases (we only use 1-week size suitcase although we travel for a month, though).
It could have been a different impression if the front desk could mention a reason why we were given a small room...(or at least observe what we have) Maybe because of booking rate or we arrived too late? But I guess it's too much to ask.

The hotel itself is nice in terms of decorations and the location is fantastic, but I just can not think about going back there again because of the first experience.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marinka_ilmondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded March 3, 2013

Dear marinka_ilmondo

Gracious greetings from The Scarlet! Thank you for taking valuable time to give us your many observations and feedback. We regret that you have found some aspects of your accommodation to be lacking and would like to apologize for any inconvenience caused. For boutique hotels converted from conserved building like The Scarlet, all rooms are of different sizes and configuration. Our room sizes are between 16-20sqms, except the Premium rooms and the suites that are between 28-68sqms and equipped with a bathrub as well. Please do not hesitate to contact us directly for your future reservations and we'll be happy to assist you with alocating a room that best suits your needs and preferences. We look forward to welcoming you again at The Scarlet in the near future.

Warmest Regards
Carolina Lee

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Reviewed February 28, 2013

This hotel was in a great part of singapore, withing walking distance to China town. It was clean and beautifully decorated. The rooms were fairly small but well placed and really as big as they needed to be.

We came and went easily and felt very safe. We ate well and travelled though Singapore by bus. All and all had a great time.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank abbotsfordrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded March 3, 2013

Dear abbotsforddance

Gracious greetings from The Scarlet! Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and do look forward to another opportunity to be of service to you in the near future!

Warmest Regards
Carolina Lee

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Reviewed February 22, 2013

Unfortunately, we only stayed at this fantastic little boutique hotel for one night on our passage to Bali. Despite the fact that it was only one night, we loved it all: the stylish lobby with its highly attentive and fantastic personnel, our room and bathroom, the upgrade to a room with small balcony, the closeness to Singapore's Chinatown and the hawker market, the roof-top restaurant which is perfect for pre-dinner drinks or a full dinner, the lavish breakfast - in short, our personal warm welcome to the Lion City.
Thank you, Singapore, thank you, The Scarlet. It was a fantastic stay, and we are longing to come back.
Rooms are a little bit on the small side, but come on, who would not sacrifice size for style??

Room Tip: Rooms with small balconies are obviously nicer.
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CasssandraCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 24, 2013

Dear Cassandra_the_cat

Gracious greetings from The Scarlet! Thank you for taking valuable time to give us your many comments and feedback. We will definitely share your review and praises with the team and will continue to strive and excel to meet your expectations. Please do not hesitate to contact us directly for your future reservations and i'll be happy to handle them personally! We hope you'll have more time on your next visit to enjoy our beautiful city and The Scarlet as well.

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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