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The Scarlet Singapore
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Reviews (1,648)
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All reviewsclub streetboutique hotelrooftop barann siang hillmaxwell hawker centerexecutive roomoutdoor jacuzzishop housesgreat boutiquerooms are smallno windowquiet streetbars and restaurantsmrt stationslocal foodfantastic locationfood court
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951 - 956 of 1,648 reviews
Reviewed February 22, 2013

Unfortunately, we only stayed at this fantastic little boutique hotel for one night on our passage to Bali. Despite the fact that it was only one night, we loved it all: the stylish lobby with its highly attentive and fantastic personnel, our room and bathroom, the upgrade to a room with small balcony, the closeness to Singapore's Chinatown and the hawker market, the roof-top restaurant which is perfect for pre-dinner drinks or a full dinner, the lavish breakfast - in short, our personal warm welcome to the Lion City.
Thank you, Singapore, thank you, The Scarlet. It was a fantastic stay, and we are longing to come back.
Rooms are a little bit on the small side, but come on, who would not sacrifice size for style??

Room Tip: Rooms with small balconies are obviously nicer.
  • Stayed: June 2012, traveled as a couple
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Thank CasssandraCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 24, 2013

Dear Cassandra_the_cat

Gracious greetings from The Scarlet! Thank you for taking valuable time to give us your many comments and feedback. We will definitely share your review and praises with the team and will continue to strive and excel to meet your expectations. Please do not hesitate to contact us directly for your future reservations and i'll be happy to handle them personally! We hope you'll have more time on your next visit to enjoy our beautiful city and The Scarlet as well.

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

We stayed two times there and had a great experience of "real" chinese Singapore. The hotel building is a historical landmark in itself, the staff is great and helpful. It's also a few minutes walk from nice popular food centers. And the little streets behind the hotel are full of cosy restaurants.
The first time we got there we had made a mistake in our booking and input the wrong dates when we booked online. Basically we had no room to stay. Within minutes the hotel management found a beautiful superior room for us and upgraded us to it for the same price, to our great relief.
The value for money is just perfect and its so much better than the usual big city hotel luxury. We will definitely go back there again and again.

Stayed: January 2013, traveled on business
2  Thank Sylvano1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 17, 2013

Dear Sylvano

Gracious greetings from The Scarlet! Thank you for your recent stay with us and for taking valuable time to give us your many observations and comments. It was our pleasure to be able to accommodate you although you've made reservation for the wrong date and am happy that you've enjoyed your stay. We look forward to welcoming you home at The Scarlet!

Warmest regards
Carolina Lee

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Reviewed February 15, 2013

Stayed for two nights and the hotel is great. Perfect location next to Chinatown, nice staff, very friendly, rooftop bar is fantastic, room was very spacious and decoration was lovely (rm 115)

Will stay again without any hesitation.....

  • Stayed: February 2013, traveled on business
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1  Thank williamhodgins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 17, 2013

Dear FairviewCorporate
Gracious greetings from The Scarlet! Thank you for your recent stay with us and for taking precious time to give us your valuable review! We're glad to learn that you've enjoyed your stay with us and do hope to offer you more great stays in the near future! Please do not hesitate to contact us directly for your future reservations and i'll be happy to handle them personally!

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

Great little boutique hotel tucked away in Chinatown but yet accessible to most trendy places either on foot or via a short taxi ride. Funky decor - always a quirky something somewhere, whether in the bar, in the gym or in your room! Hotel facilities are named for ease of recall eg 'Flaunt' for the gym and 'Breeze' for the rooftop bar.
Furniture commands attention with its gaudy colours , frills and baubles and bohemian fabric , all part of the rich artistic tapestry that makes The Scarlet unique.
With respect to the rooms, the sizes conform to the definition of 'boutique' so no complaints please but in some, you'd better have only brought your rucksack as there's not place for much else. And only one rucksack!

It's a lovely little gem manned by pleasant and efficient staff. The only occasional downside is the noise from the narrow alley behind the hotel or fellow guests being inconsiderate through apparently paper-thin walls, but this isn't common to many rooms.

Stayed: December 2012, traveled on business
2  Thank globetrotter2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 13, 2013

Dear Aquarius23
Gracious greetings from The Scarlet! Thank you for taking valuable time to give your many observations and lovely review! We sincerely regret the noise disturbance from the back alley, as much as we try to contain it. On your next visit, we'll be happy to assign one of our quieter rooms upon request. Please do not hesitate to contact us directly for your future reservations and we'll be happly to handle them personally! We look forward to welcoming you back at The Scarlet!

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

This place is really dirty with black mildew around the shower and moisture marks all over the walls. The curtains are broken with mystery stains and so don't block out the verandah light that is permanently on outside. (there is not way to switch it off I asked) The carpets are dirty and smell of cigar smoke and the air conditioning is so loud that you can't sleep. The bathroom door had dirty marks around the handle and muck all over the glass. On top of that they tried to say that this was an upgrade. What a dump its a horrible place. The restaurant smelt of garbage as you walked in.

Room Tip: Stay in another hotel and not in chinatown
  • Stayed: February 2013, traveled as a couple
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3  Thank catie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded February 13, 2013

Dear catie d
Gracious greetings from The Scarlet! Thank you for your recent stay with us and for your personal review of The Scarlet. We regret that you have found some aspects of your accommodation to be lacking and appreciate your kind patience and understanding. As a Deluxe room with window was not available upon your arrival, an upgrade to Executive with balcony room was accorded for your stay. We are pleased to advise that The Scarlet will be undergoing refurbishment by third quarter of this year. We have an ongoing preventive maintenance in place to rectify room defects at the moment. The hotel's air conditioning and carpet will be replaced during the refurbishment. We sincerely look forward to another opportunity to be of service to you in the near future. Please do not hesitate to contact me directly for your next visit to Singapore and i will be happy to handle your reservation personally.

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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