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5 of 5 bubbles Review of Somerset Bencoolen

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Somerset Bencoolen
Ranked #120 of 306 Hotels in Singapore
Perth, Australia
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 23, 2008

We've just returned from our first overseas family holiday, with our 1yo and 3yo. The Somerset Bencoolen was fantastic. We had a 2 BR apartment which met our needs perfectly. The staff at reception were friendly and helpful, and within a few days knew all of our names. The apt was great, each bedroom and the living area had a separate split system air con unit, which we could control. The pool area was also great - in addition to the lap pool there was a wading pool (at the end of the lap pool), a separate toddler pool and a spa. The playground was small, but had good equipment and was shaded in the afternoon. Breakfast was served in a dining room with a terrace leading from it, so we could sit down and eat and let the boys run around without them bugging other people trying to eat. The only glitch with the place was that at peak times the hot water in our shower was lacking. Apart from that I couldn't fault it. Great location too - a few supermarkets nearby, great food court just down the road (which also did takeaway), and could walk to most places we wanted to go. Overall, a great place to stay, esp with young children.

  • Liked — quality of service, cleanliness of rooms, kitchen and recreation facilities, individual air con
  • Disliked — no hot water at peak times
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank melaniec08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
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English first
Darwin, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2007

When we were searching for a place to stay in Singapore we were keen to find apartment-style accomodation as opposed to a hotel. We have a 4 year old son and wanted him to have his own space and have the ability to put him to sleep and not have to go to sleep at the same time! We found this and much more at Somerset Bencoolen. The apartment (we stayed in a 2 bedroom one) was fantastic - modern, 2 bathrooms, great kitchen & lounge. Breakfast was provided every day in the dining room on the 5th floor. The pool area (on the roof) was fantastic with amazing views and a separate pool, spa and children's paddling pool and playground. Our 4 year old wanted to be in the pool almost every minute of the day! The staff were all exceedingly friendly and provided excellent service. The aprtments were close to transport and taxis were always coming past (max of about AU$5.00 to go most places). We walked to most places (even with a 4 year old in tow) so as you can tell it wasn't far from anything. My husband loved it due to its proximity to all the fishing stores in the Bugis area! Suffice to say we loved it and will certainly stay there again when we return to Singapore.

  • Liked — Great room, great pool, great location, great & friendly service
  • Disliked — Nothing at all
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3 Thank leez6666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 11, 2006

Somerset Bencoolen is a group of serviced apartments. We've stayed here twice in a two bedroom two bathroom apartment with our 1 year old daughter and loved it. The apartment is really spacious, well appointed with absolutely everything you'd need. The service is just like you'd get in a hotel with daily maid service, full service reception and breakfast buffet (although the choice is limited compared to a 5 star hotel). The pool area is worth a special mention, it's on the roof and is a really relaxing place to spend time. It's obviously not as luxurious as a 5 star hotel but really really well laid out and beautiful surrounds. There is a children's playground as well and they even provide towels and some toys!
The majority of the clientelle are people on business which means the pool is pretty much empty, as well as the gym and guest lounge.
The location is just off Bras Basah Road, which becomes Orchard Road. I walk to all the malls on Orchard Road, to the Raffles area and Sun Tec city, Sim Lim square and all of the museums are just down the road. It couldn't be better.
My husband is working in Singapore temporarily and it's great to find somewhere to stay that has high standards just like a hotel but where you can feel like you're at home.
Previously in Singapore we've stayed at Le Meridien (terrible), The Crowne (so so) and Raffles the Plaza (awesome).
The only down side is there is a minimum stay of one week and it can be expensive compared to a hotel. But if you are here for more than a few days and particularly if you are travelling with kids, I can't recommend it highly enough.

  • Liked — Size of the rooms, pool area, kitchen area.
  • Disliked — Nothing, it's great
  • Stayed October 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
15 Thank gimbgimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Somerset Bencoolen

Property: Somerset Bencoolen
Address: No. 51 Bencoolen Street, Singapore 189630, Singapore
Location: Singapore > Singapore
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#60 Family Hotel in Singapore
#64 Business Hotel in Singapore
#71 Romantic Hotel in Singapore
#95 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Official Description (provided by the hotel):
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 
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Also Known As:
Somerset Bencoolen Singapore

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