i book this hotel for 2 night, 750 SGD per NIGHT from january 15-17, 2020. i arrive at night around 8.30 pm for check in. BUT this is the best part. Westin said all room fullbook and CAN NOT accommodate my reservation. i book through AGODA and fullpayment. i am travelling with my wife and my 2 month son. can you imagine what should i do when i want to check in they said like that? we need a room for rest. i don't have any choice beside accept they offer to move the other hotel and the hotel not so good. because of that i must change all my plan and ruin my day. a whole night i try to find a new hotel in city center.
westin staff did not help me at all.
its make me think twice if i must stay di westin singapore.More
- Free Wifi