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“Good business hotel in CBD.”

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Carlton City Hotel Singapore
Ranked #39 of 312 Hotels in Singapore
Certificate of Excellence
Singapore
Level 5 Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good business hotel in CBD.”
Reviewed August 14, 2013 via mobile

This is a new hotel so everything is new and clean. Very short walk to Tanjong Pagar MRT. It's located in food paradise area, close to Chinatown and Maxwell markets as well as numerous other eateries, eg. Jap food. Just hope there would be more cable channels such as AXN, Football channel, HBO, etc.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank moodyinsingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this review, August 19, 2013
Dear moodyinsingapore,

Thank you for the review and we've duly noted on your other comments. We hope to have you stay with us again soon.

Carlton City Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 13, 2013

Hotel is very close to mrt, easy access to everywhere. Around the hotel, there are bars, mini markets, food court, easy to reach by foot.
Hotel's room was comfy and relaxing. Swimming pool was refreshing. Room's phones were complete feature, conference call, speakerphone, bathroom's phone.
I really enjoyed my nights at this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Aldoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this review, August 14, 2013
Dear Aldoer, thank you for the great review! We are happy to know you've enjoyed your stay with us and look forward to welcoming you back soon.
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Pattaya, Thailand
Level 6 Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 10, 2013 via mobile

Newly opened hotel for Singapore. The grand lobby was stunning with huge chandeliers and equipped with the sound of waterfall. The staff were very helpful and courtesy. The room decor was very modern and the bed was comfortable. Last but not the least, air con was very quiet.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rungsan_Hme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this review, August 11, 2013
Hi Rungsan_Hme, thank you for the great review and we are glad you had an enjoyable stay with us.
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 8, 2013

Very disappointed at carlton city's service. Started with slow check in where staff/system do not allow instant confirmation on the availability of the room. Hence, we waited for some time before we decided to shop around in the area. Finally, got a room after 2 hours by returning to check and not informed by hotel. Finally checked in and was received by a beautiful modern hotel room which is real delightful. However, the TV stop working and hang at screens. Hotel replied that they are facing some technical difficulties and ask for our patience while they sort it out. This situation lingered for 3 consective days. Was also double charged at different price for breakfast. Still in the hotel, but not sure what else will come by.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kotehlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this review, August 11, 2013
Hi Kotehlu, We are sorry for the tardiness experienced during your stay with us. We have noted on these and will definitely work towards improving our service delivery. Hope to see you back at our hotel soon.
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Additional Information about Carlton City Hotel Singapore

Property: Carlton City Hotel Singapore
Address: 1 Gopeng Street, Singapore 078862, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Carlton City Hotel Singapore 5*
Number of rooms: 386
Official Description (provided by the hotel):
Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, along the fringes of Chinatown, Raffles Place and within the Central Business District. The hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand marble lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel is primed to be the preferred hotel for discerning business and leisure travellers. ... more   less 
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Also Known As:
Carlton City Hotel Singapore

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