Location is excellent - central to walk and explore Singapore. Small but well designed rooms.
Only had one hick-up - was woke up by housecleaning at 8am Sunday morning when I had the do-not-disturb lamp activated. We were out Saturday night and really looked forward to sleeping in on Sunday. When he woke us up I asked him "what does the lamp say (do not disturb)", "what was he doing (waking us up)" and then shut the door on him. I thought about why someone would wake us up when DND was clearly visible to him; I thought it may be an emergency, checked the email to see if maybe something horrible had happened to my parents. No crisis, but I couldn't sleep anymore - Sunday morning plans for sleeping in and relaxing were wrecked. I went to the front desk to ask why this had happened.
Any way, long story short - someone else had checked out early and they had mistakenly checked me out instead. They were honest about how it happened, the front desk staff accepted responsibility and indicated she had added to their notes so that mgt could follow up and was sincerely apologetic. When I say sincerely apologetic I mean it - it wasn't that crocodile smile, she seemed genuinely sorry that the mistake had happened and that my morning was not what it should have been. She did her best to make it right with us. Occasional mistakes will happen, it is how one deals with them that shows true character. Amoy staff are well-trained, professional, sincere and do all they can do in a genuine fashion to ensure you have a good experience. 5-stars, would stay there again.
- Official Description (provided by the hotel):
- AMOY is the latest boutique addition to Far East Hospitality. Centrally located within Far East Square, a heritage conservation project in the heart of the Central Business District with a vibrant mix of eateries and retail shops, the exclusive 37-room hotel will bring you back to an era that is both historically and culturally rich and diverse. Come and awaken your senses at AMOY. ... more less
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- Also Known As:
- AMOY By Far East Hospitality Singapore