We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location!” 4 of 5 bubbles
Review of Dorsett Singapore

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Dorsett Singapore
Ranked #85 of 308 Hotels in Singapore
Singapore, Singapore
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location!”
4 of 5 bubbles Reviewed August 13, 2013 via mobile

The location is excellent being right at Outram MRT station (Exit H). Chinatown and Sentosa island from Harbourfront station are both only a station away. Outram MRT station being an interchange allows for easy access to anywhere else in Singapore accessible by MRT. Although, the rooms are small, the space is well-organized and well thought through. We love the swimming pool which is a quiet respite from the buzz of the city. The hotel breakfast at Papa San is good but there are always lots of delicious local fare in Chinatown or Tiong Bahru Market (a short 15min bus ride away). We had dinner at Candlenut restaurant, next door at Dorsett Residences on one of the nights, and loved the simple but delicious Nonya fusion dishes. Do try Papa San's chicken rice. Fantastic!

Stayed August 2013, traveled with family
Helpful?
2 Thank JoyfulPraise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear JoyfulPraise

Greetings from Dorsett Singapore!

Thank you for your kind review on your recent stay with us. We are delighted to note that you have enjoyed the facilities and comfort as well as our location which is just atop of Outram Park MRT interchange station. At the same time, we would like to thank you for your kind compliments of the food and beverage enjoyed at our two anchor tenants, Candlenut and PappaSan, which has since been conveyed to them.

Once again, thank you for choosing us and we look forward to welcoming you back at Dorsett Singapore in the not so distant future!

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

815 reviews from our community

Traveler rating
    228
    409
    129
    29
    20
See reviews for
140
253
84
194
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Adelaide, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

After 8 hours flight, got there after midnight, check-in staffs was stone cold, they (receptionists and a either doorman or sercurity guard) saw us came out of the taxi with our little girl and luggages but no one offer any help nor give us a greeting smile, after check-in we just help ourselves to the room, not what I expected from a 4 star hotel. Overall we really enjoyed our time there.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank NHTU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear NHTU

Greetings from Dorsett Singapore!

Thank you for posting your review of your experience with us and we are pleased to note that your overall stay has been enjoyable.

Please allow us to foremost extend our sincere apologies for the shortfall of service you have encountered which has been brought to the attention of the department concern with necessary actions taken for improvements.

Once again, thank you for choosing us as your accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed August 8, 2013

This hotel is the worst managed hotel I've ever had the misfortune to stay In. It looks nice from the outside, how looks can deceive.
After arriving having booked a 3 night stay through asia rooms on arrival I was told that they could only accommodate me on my first evening. Having phoned asia rooms, who I have to say went out there way to find me another hotel. The receptionist on arrival then confirmed that breakfast was included. Next morning I was told that breakfast wasn't included. The receptionist then called there manager Alvin who confirmed despite seeing my confirmation they wouldn't honour breakfast. He recommended when I want to book th hotel do it directly with the hotel. When there are so many fabulous hotels in Singapore, I will certainly never set foot in here again. It was like fawlty towers. I was expecting manuel to appear any moment.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank johndudgeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear johndudgeon

Greetings from Dorsett Singapore!

Thank you for taking time to post your review of your stay. Please allow us to extend our profound apologies for the disappointment caused and we appreciate your every patience with us.

Your feedback is important to us and will certainly assist us in reviewing and improving our service standards we are working towards to achieve. We hope this isolated incident will not mar your impression of us and sincerely hope for the opportunity in the future to welcome you back.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manila
Level Contributor
129 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed August 1, 2013

Short(isn) visit to Singapore started with a night at the Dorsett. Was curious with the hotel as I passed it a couple of times. Booked via booking.com (which was very convenient as it is linked to the native iOS Passbook app).

First impression of the hotel is that it is brand new, clean and shiny. The fact that it is located just atop the Outram Park MRT (same green line from Changi after a change train at Tanah Merah), it makes it one of the most convenient locations for accommodations in the city state.

Check in was easy, but cold. Reception staff tried to be friendly but seemed that they did not try hard enough. They DID, to their credit, however, manage to upgrade me from a standard to a splash room (I presume it is bigger with a bathtub). Friendly advice: You guys are ALMOST there; just a little more empathy and you'll all be fantastic.

Room was ample enough and so was the bathroom, but just did not exude a "homely" feel to it. Strange hot/cold water controls in the shower and tub. Couldn't get the proper mix - either too hot or too cold. Pool looked OK and good enough for a few laps. Did not try the restaurant, but I'm not really into hotel food. Good thing to as the place looked like a zoo at breakfast time.

Check out was different. Bell staff were heaps more helpful and the front desk staff warmer.

I would consider staying at Dorsett as it is the most convenient in carrying out my businesses in Singapore, but it is NOT my first choice yet.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank viajeroManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear viajeroManila

Greetings from Dorsett Singapore!

Thank you for taking time to review your stay with us and we are happy to note that you are pleased with the convenience of our location.

At the same time, please allow us to extend our sincere apologies for the disappointment with our services which has not been up to your expectations. We truly appreciate your feedback which will certainly allow us to constantly review and improve our standards and services.

Thank you once again and we look forward to another opportunity of welcoming you back to Dorsett Singapore.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

I loved it because it was a stone throw away from the Outram Park MRT station.
This hotel is new, thus no complaints on the furniture, facilities etc.
I did not like the shower water temperature, it can get really hot then really cold suddenly so be careful. Other than that, water pressure was good.
The pool was nice, gym was nice.
My key card did not work on the second day, had to go down to reception to update the key card, troublesome.
I totally loved the pre-war old buildings behind the hotel. They were nicely maintained. Some converted to restaurants and cafe and lotsa pubs! Make sure you take a walk there, both day and night is quite a sight.
I appreciate the free wifi, you gave me the wrong password but that's fine, just a call to reception got that done. But I had to login to the Wifi every once in a while since the line just drops.
Generally a good basic hotel. I like it because it's new :)

Room Tip: Get a larger room if you are claustrophobic.
See more room tips
  • Stayed July 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jTwT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear jTwT

Greetings from Dorsett Singapore!

Thank you for taking time to review your stay with us. Please allow us to foremost extend our sincere apologies for the areas highlighted that might not have been up to your expectations. We truly appreciate your patience with us and have since taken steps to review and make appropriate improvements.

On the same note, we are pleased to hear that you have enjoyed the convenience of our location, the amenities in place, as well as the hospitality rendered by our staff.

Thank you once again for your feedback and hope to have the opportunity in welcoming you back to Dorsett Singapore in the near future.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pattaya, Thailand
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

Stayed for four nights staff were excellent a lot of hotels could learn from this hotel, clean and tidy not the biggest room but so much to see in Singapore do not spend that much time in your room. Food was good, good choice at breakfast can not fault the hotel.opposite outram park mrt so ideal to get around. Well done everybody keep up the good work.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, August 24, 2013
Dear K B

Greetings from Dorsett Singapore!

Thank you for your kind posting and rating your stay with us as “excellent”. Your generous compliments are much appreciated and will definitely continue to inspire all our staff in working towards ensuring the highest standards of service and hospitality always.

Thank you once again and we look forward to welcoming you back at Dorsett Singapore in the near future!

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed June 15, 2013

The staff of this new hotel are absolutely delightful. I give them full marks for friendliness and helpfulness. Even though obtaining a bucket of ice was, excuse the pun, glacial on one occasion with a reminder over the phone required. And when we returned home at 3.30pm after an exhausting day of walking our room had not been serviced. I had to call and get them to do it. It is depressing to see such shoddy workmanship in a new build - power points that fail at bedtime so that a fellow has to come up and fix it so that you can turn the light off. It was still coming away from the wall the next day. A brand new shower that spurts water all over the place because it has not been screwed in properly. Stupid design in a tiny space, like a mirrored cupboard in the bathroom that turns out not to be a cupboard at all all but just a space-consuming box with no door. A vanity unit that sorely needs a bit of a ledge at either side so you can put stuff. It's only been open for a month or so and already the finishes on the cabinetry and tiling are looking dodgy. There was a stain on my bedspread as well. And I didn't put it there. The electronic do not disturb/ service my room system is basically impossible to understand and no one told us how to use it. There was effective task lighting on only one side if the beds. The pool is nice but they haven't bothered to make the area fit for the guests. The furniture was just randomly bunged around, with tables that needed umbrellas not having them and not positioned professionally. One arvo we found two pool chairs in the pool! Maybe the wind blew them there. Oh well. Whatever. I would not have written this review had the Dorsett given us a customer satisfaction survey. So here it is.

Room Tip: They are all tiny
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Subber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorsettsingapore, Manager at Dorsett Singapore, responded to this review, June 19, 2013
Dear Subber

Greetings from Dorsett Singapore!

Thank you for taking time to post your recent stay experience with us.

Please accept our profound apologies for the areas that might not have met your expectations. We would like to take this opportunity to inform that we have since fixed on the issues highlighted and the areas of concern will be duly looked into by respective departments.

Your feedback is much appreciated and will certainly assist us in improvements as part of our constant endeavor to enhance our offerings. Thank you once again for your review and hope to have the opportunity of welcoming you back in the near future.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
New Majestic Hotel
#81 of 308 in Singapore
4.0 of 5 bubbles 700 reviews
Chinatown
The Scarlet Singapore
The Scarlet Singapore
#53 of 308 in Singapore
4.0 of 5 bubbles 1,468 reviews
Amara Singapore Hotel
#77 of 308 in Singapore
4.0 of 5 bubbles 1,542 reviews
Show Prices
Show Prices
Show Prices
Furama City Centre
#45 of 308 in Singapore
4.0 of 5 bubbles 2,465 reviews
Orchid Hotel
#93 of 308 in Singapore
4.0 of 5 bubbles 364 reviews
Chinatown
Naumi Liora
Naumi Liora
#97 of 308 in Singapore
4.0 of 5 bubbles 794 reviews
Show Prices
Show Prices
Show Prices

Been to Dorsett Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dorsett Singapore

Property: Dorsett Singapore
Address: 333 New Bridge Road, Singapore 088765, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Romantic Hotel in Singapore
#69 Business Hotel in Singapore
#75 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dorsett Singapore 4*
Number of rooms: 285
Official Description (provided by the hotel):
Where heritage meets modernity. Located conveniently above the transport hub of Outram Park MRT interchange station, Dorsett Singapore offers easy accessibility to the city’s commercial and tourist highlights such as the shopping paradise at Orchard Road and Marina Bay; entertainment empires like the Resorts World Sentosa and Universal Studios Singapore, and the financial hub in Central Business District. All modern guestrooms and loft rooms equipped with full amenities and are equipped with high-speed internet access. The hotel offers a variety of facilities including meeting spaces, a fitness centre and an outdoor swimming pool with Jacuzzi. On-site dining and neighbouring eateries provide guests exclusive lifestyle privileges. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Dorsett Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dorsett Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing