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“Rooms need thorough cleaning”
Review of Venue Hotel

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Venue Hotel
Ranked #121 of 308 Hotels in Singapore
Kilkenny, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Rooms need thorough cleaning”
Reviewed February 1, 2014

We stayed here for one night and expected a little better. Floors were filthy and had black hairs all over then. The toilet set up is so tight if your any way tall or over weight your in trouble and the shower floods the floor. No windows in the rooms and noises travel in corridors. Good channels, nice staff but no frills.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neeneeob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear neeneeob, we do apologize for the issues mentioned. We are deeply sorry and will be ensuring that such lapses will not occur again and want to thank you for your patience and understanding! Thank you too for mentioning the positive areas of our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Swedish first
  • Thai first
  • Any
English first
1 review
Reviewed January 29, 2014

love the atmosphere of the hotel when u enter it. Feels like u r not in sg. The front desk staffs is nice too. Only one downside, since the room is not soundproof, maybe the management can advise the housekeepers to lower their convos. They were yelling from one end to another. Its so disturbing. Checkout time at 12 but we were awake by early in the morning with the "chirpy-ness" of the housekeepers.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nie Ros P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear Nie Ros P, thank you for your kind review! We have already looked into ensuring our guests enjoy a quiet and enjoyable stay with us! Thank you for your sincere feedback and understanding, it is much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2014

Hotel is located just adjacent to seven eleven ..nice staff.. they know how to make use of little space and turn it into a amazing hotel. overall good experience :D :D have fun :)

.......... Aman Arora

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Aman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear Aman Arora, thank you for taking the time to write such a nice review of us! We do appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 28, 2014

Nice,modern hotel compared to the others around Joo Chiat,although the rooms are small.
The semi-transparent bathroom sliding doors gave a sexy feel to the rooms,unless you have a family staying together. The walls are also so thin that you can hear voices from the next room.
Another disadvantage is also the location...it's situated too far away from the main road and the MRT.Other than that,everything is really good,since it's a new hotel.Thumbs up!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AumNizam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear AnumNizam, your kind review does go a long way in encouraging us to work harder in order to impress our guests! Thank you, it is much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2014

I stayed in this hotel in the end of October 2013. It's a new hotel. The room is clean, and quite big (for Singapore's size). The staff was helpful and polite. Another good thing is you can find a halal restaurant (Turkish, if im not mistaken) just across the hotel.

Somehow, the location of MRT station is quite far. You have to take the bus for several stops. Or you can just halt a taxi for the most convenient way. You need 10 mins away by car to reach central of Singapore (e.g. Marina, Bugis, etc). Value for money for Sg's standard.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nor Rofika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear Nor Rofika H, thank you for rooming with us! Our team at Venue Hotel will be happy to hear you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Manila, Philippines
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 24, 2014

It my first time in Singapore and in this hotel, stay here for five night.

Location : Taxi ride from the airport to the hotel took us around 30 min and cost us $17 SG while the return trip cost us $14 SG, (taxi have diff additional rate such on peak hour, midnight, rush hour etc) from the the hotel you can walk to several bus station with route goes by chinatown and orchard road. In my case i always took bus 16 (4 stop only) to the nearest MRT station Dakota

Reception : check in was done very quickly since the room is pre paid as i book online thru Hotel.com, staff were very least courteous and accommodating to our question and request

Room : very small but so is most of the budget hotel in Singapore, and i expected it already but still when i actually see size of the room, i was like where do i put my bag.. the room had this modern design look, bed was very comfortable, pillow were too soft for me, led tv, room safe, coffee&tea they also provide bathroom amenities. After our first night we were able to find a way to maximize the room space and yes it might included moving the bag time to time.

Neighborhood : is actually a quite location, in spite of several restaurant nearby serving Chinese, Thai, Vietnam and Singaporean cuisine including Tian Tian chicken rice shop. There a 7-11 to the left of the hotel and a grocery to right, a few block a way their were several bar, ktv, and more restaurant, their also a hawker station and a mall (112 Katong mall) nearby. Gaylang street is also walking distance from the hotel

It was good until.... The housekeeping decided to not to clean the room on our last night of stay. Bathroom was not clean, didn't even took the trash out room and clean the coffee cup even we used them already and didn't provide the floor towel either, called the front desk is useless apparently they had limited staff at night.

I would rate this hotel higher and recommend to other, if they only stay consistent with their service, it was good until.....

Room Tip: Choose higher floor if you wanted room with window
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tourbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear Toubear, thank you for your kind and sincere feedback! We are sorry to have disappointed you and we will be looking into fixing issues like these to improve our services. We do hope to get another opportunity to impress you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 20, 2014

Venue hotel is a pleasant surprise! The rooms are slightly on the small side but they are stylishly decorated, extremely clean and comfortable. The staff at the hotel are EXCELLENT! They are friendly, helpful, polite and efficient. I thoroughly enjoy my stays at the Venue hotel and not once have I ever been disappointed! Overall, terrific staff, gorgeously cozy rooms and at a fantastic location.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikiMas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 3, 2017
Dear NikiMas, your very kind review is certainly appreciated by us all at Venue Hotel. We are heartened to hear that our hard work and effort has been recognised. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Venue Hotel

Property: Venue Hotel
Address: 305 Joo Chiat Road Venue Hotel, Singapore 427556, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#12 Best Value Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Venue Hotel 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Venue Hotel Singapore

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