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“Little Gem in Joo Chiat”
Review of Venue Hotel

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Venue Hotel
Ranked #122 of 312 Hotels in Singapore
Singapore
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Little Gem in Joo Chiat”
Reviewed September 15, 2013

What you see on the website is what you will be experiencing.

The moment you step into the lobby, you will smell the sweet scent. The staffs are very approachable and friendly. They are always willing to lend out their helping hands. I was served by Faizal, a very impressive Front Office Associate. He allocated a quiet room for me because we need to have a good rest the night before our long run at nearby East Coast Park. And each time you pass by the front desk, the staffs will greet you. I am very impressed by their service attitude.

The layout of the lobby is almost as good as a 5 star hotel. We love the modern furnishing... this includes the dark bathroom tiles and new basin in our room. The bed in our room was very comfortable and the room comes with a safe to store your valuables. The bed sheet on our bed was pure white and cleaned... I could see the fold lines. Although given with a small window with natural light, it works just nice.

Just opposite the hotel on the right, serve very nice local Chinese food or to Dunman Food Centre. If you turn left from the hotel lobby, try locating the famous Sin Heng Bak Ku Teh located at 439 Joo Chiat Road next to the Joo Chiat Community Centre. Staying at Venue hotel, you will never go hungry because if you walk down ahead towards East Coast Road, you will find 113 Katong Mall where many global brand of eateries are located at the mall or along the shophouses.

I will be back in another 3 weeks and thank you for the kind hospitality.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JanetSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear JanetSingapore, thank you for taking the time to review us! On behalf of the Venue Hotel Team, we would like to thank and welcome you back again!
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2013

Spent 1 night at the Venue Hotel, we were looking for something relatively near the airport, clean and quiet.

+We asked for a quiet top floor room, we got a room on the 4th floor (last) as requested.
+Courteous staff
+Very Clean
+/- Relatively quiet, heard lot's of people talking outside, even at the 4th floor. With earplugs was fine.
-small

Overall: We would definitely recommend the hotel if you don't intend to spend too much time in it, since it's really small.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olivier M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear Olivier M, your positive review is much appreciated here by the Venue Hotel Team!
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1 review
Reviewed August 19, 2013 via mobile

It is a really special design in the room,and my bf and I really love it so much.. It is value in price .. A little bit noisy from the outside but still can have a good sleep too .. It is not a big disturbance. The staff of reception also friendly , service is really not bad .

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Llorars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dea Llorars, we are extremely glad we made your visit a memorable one! We certainly are appreciative of your kind comments!
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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2013

MRT station is far, but commuting with bus is not a problem. Coffee shop is right opposite, food court is near. Good choice of accommodation for travelers on a budget. I had room without window. Can't hear noise from street but room door is not sound-proof. Complementary drinking water is provided. Towels are clean and changed daily.
Poor leveling of toilet floor causes water to flow to other part of bathroom.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isabelle_pearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear isabelle_pearl, we do appreciate your review! We do note the issues mentioned and have been working to solve them as best as we can! Thank you and we do hope to have an opportunity to have you back with us soon again!
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Nelson, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013 via mobile

We stayed here for a couple of nights on our way to Malaysia. The staff were helpful and friendly. The decor was modern. The main drawback was a lack of separation from the shower to the rest of the bathroom, meaning the whole floor was wet for several hours afterwards. I found the location interesting and relatively easy to get to from the Airport and to public transport. I would probably pay a little bit more to stay somewhere more central if travelling to Singapore another time.

Helpful?
Thank LittleLainey
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear LittleLainey, thank you for your kind and encouraging review! There are of course options to travel around, please approach our friendly 24 hour concierge for assistance, we will always be ready to help!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
hong kong
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 22, 2013

The staff at the Venue are polite, smiley and try to be helpful, the room rate is reasonable by S'pore standards, and the area has lots of local colour and little eateries. Unfortunately that doesn't compensate for our 2 sleepless nights there mid-June due to the incessant racket from traffic & people in Joo Chiat Rd and loud music from bars on that road.

Choosing a room in this hotel means a compromise between space and noise: The standard "superior" rooms at the back are quieter but minuscule, practically windowless and claustrophobic; the "deluxe" ones at the front are not as tiny but noisy as hell since they're next to the road.

We were in a deluxe (room 220) fronting the road that had windows with wooden shutters BUT they could not be opened because they were encased in a plexiglass screen that was nailed down. So there's no natural light in the room. There's no double glazing so we could hear constant traffic noise, people talking on the sidewalk below and karaoke music long into the night. Unless you're zonked out from alcohol imbibed at one of the many bars on the road, there's no way you can fall asleep.

On the plus side, the wi-fi works. Aircon, hairdryer, kettle & safety deposit box work. Water pressure is ok. Basic toiletries, instant coffee & teabags are included. Towels are a decent size. However, the shower cubicle has a door but no sunken floor so the water spills out into the rest of the bathroom. The hotel's configuration--a warren of small, mostly windowless, rooms done in garish colours--seems more suited to hourly rental by couples who wouldn't be bothered by noise and lack of natural light! i.e. a "love hotel".

I booked the Venue to be near friends living in the area and it's heritage shophouse character made it more attractive than a nondescript chain hotel. But next time I want to stay in this neighborhood I'll go for the character-less Grand Mercure Roxy or similar which is more likely to provide a good night's sleep.

Room Tip: Pls don't stay in room 220 unless on an hourly basis!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lantauloafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear lantauloafer, thank you for taking the time to write a review on us here at Venue Hotel. We do apologize for the issues experienced, and will be fixing them as best as we can. We also note the positive and kind areas like our staff! Thank you!
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Travelers are raving about these Singapore hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013 via mobile

We stayed here for one night when waiting for a overseas flight early the next morning. Hotel was cheap, however location quite dodgy.
Rooms are tiny. I'm not tall and could touch the roof with my head! No window in room. Bed very hard. The worst part was the noise, we had travelled a 10 hour flight and just wanted to sleep. However the staff decide to vacume rooms late at night and people come and go loudly until early hours in the morning. We decided to get up and leave at 530 am. Good if you want to party and cheap place to crash. Definitely not if you want sleep or have children.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pollyandmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KennethMGR9, Guest Relations Manager at Venue Hotel, responded to this review, March 1, 2017
Dear pollyandmatt, we do apologize for the issues experienced during your stay. An upgrade would also be possible (Availability/ Terms and Conditions apply) for a more comfortable room. We will be already looking into those issues and will ensure that we learn and improve as always. Thank you for your feedback, it is much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Venue Hotel

Property: Venue Hotel
Address: 305 Joo Chiat Road Venue Hotel, Singapore 427556, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#13 Best Value Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Venue Hotel 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Venue Hotel Singapore

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