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“marvelous food and service!”
Review of Hai Di Lao

Hai Di Lao
Ranked #98 of 11,864 Restaurants in Singapore
Certificate of Excellence
Cuisines: Chinese
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed May 8, 2013 via mobile

Me and my friend went there at 4.30pm. Lucky is not peak hours we manage to get the seat fast. First step in to the restaurant the atmosphere feel relaxing. On the right you will see free manicure for the ladies after you will see a play room for kids. when the staff brings us to the seat. The ordering is by ipad. the staff is well trained. We order the black chicken soup for the base. We only try to drink the soup without put all the foods in the soup is excellent. The service firsy was quite slow maybe is their break time but still ok for us. We total 6ppl we spend ard $250 but we feel alright cause the service is worth for it.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Mangojiejie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 - 277 of 317 reviews

Reviewed April 1, 2013

The 1st time we came here, it was for a late dinner around 9.30pm and we still had to queue for 20min. During the wait, you can do manicure & play some board games. Hai Di Lao also serve the same usual 3 fruit - Watermelon, Honeydew and Longan plus 2 types of drinks, plum drink or herbal drink as you queue for a table. There are also popcorns and dried banana chips.

The 2nd time we went for dinner was on a public holiday. They couldnt take reservation anymore and asked that we take a queue number at the restaurant. Although they said we may need to queue for 90min, we ended up queuing about 2hr 30 min!!! During the wait, you can shop nearby the restaurant which is not too bad.

There are different soup base costing $ 16, $18 or $ 20 each. You can have up to 2 mixed soup and the cost will be based on the more expensive soup. The ordering is done on a tablet. The portion is pretty decent and if there are only 2 of you, maybe you can consider to order 0.5 portion (1/2 portion) which work out better and you can order more variety of food. I think noodle and seafood cannot be ordered in 0.5 portion. Plates of meat are neatly and nicely presented. We love the beancurb! Fish Glue type dishes are just as delicious.

We opted for free flow of drink $ 3 each. I really like the sauce station. Per person cost $ 4 for the sauce including the same 3 type of fruit. There are easily 16-20 different type of sauces you can do your own preferance mix.

The only noodle dish cost $ 3 and comes with a presentation! Kids love this and even I giggled like a little girl. It is a small portion and good only for 1-2 person.

Of course do not forget the attentive staff. Thumb up!!!

    • Value
    • Atmosphere
    • Service
    • Food
Thank KLene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

Having missed the chance to try this famous hotpot restaurant in Beijing, I am extremely excited that this restaurant has opened in Singapore. I am so impressed with this restaurant that I visited twice in a span of 2 weeks. My guests are equally impressed.

The crowd can be horrendous but the management is considerate enough to provide ample entertainment so that customers do not find the waiting that long. What do they offer? Manicure services! You can do your nails in a nice room while waiting for your turn. Not your cup of tea? You can play games or do some origami. Customers with kids can drop there kids in their small playroom. While the playroom is small, the toys are engaging enough. Better than most playrooms I have seen in Singapore.

Customers order their food via the ipad. Trust me, it's easy to use. I love this restaurant because I can order half portion. This is ideal for people who want to sample many dishes yet afraid that they can't finish their food. Also, solo diners have no fears about not finishing their order. The ingredients are fresh. I like their chicken soup very much. The soup costs about sgd 20. It might sound expensive to some but I think it's very much worth the cost. The soup comes with black chicken, mushroom and fishballs. Very yummy! There is a variety of sauces for you to choose from. On top of that, there is watermelon and longans for dessert.

These days, it's very hard to find a restaurant with excellent service. In HDL, In HDL, every staff is eager to please. Yes, every staff. They are sensitive to their customers' needs. For instance, seeing that I have many shopping bags, one staff quickly pulled a chair for me to place all my shopping bags. The restaurant also offers plastic bags for your handphones so that the food will not dirty your phone while you dine. I guess people need to visit the restaurant to experience their excellent service.

On two occasions, I had a wonderful experience. I could relax and have a long dinner because my kids were well entertained.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Bintangkechil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed 1 week ago via mobile
Google Translation

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 4, 2018 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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