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“Good city hotel”

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PARKROYAL on Pickering
Ranked #20 of 312 Hotels in Singapore
Certificate of Excellence
Jakarta
Level 5 Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good city hotel”
Reviewed April 30, 2013

Stayed recently for a night while on a business trip. Was given a room on the 11th floor that was accessible via an open air corridor, similar to the concept at Crowne Plaza at Changi Airport T3. The check-in process was pleasant and quick. Was a bit surprised at the size of the room which is much smaller than other hotels of similar class/price but overall that did not detract from the fact that it was a comfortable room. Everything worked as it should and no complaints about cleanliness of the room and bathroom (which is a wee bit small).

I had wanted to get my suit pressed and ready before an early meeting the next morning but found this to be not possible as the hotel outsources their laundry services and it takes an entire day before your stuff gets returned to you. This is very inconvenient for a business traveler. Also, I had selected which newspaper I had wanted in the morning but this was not delivered. Annoying but not a deal breaker.

Location of the hotel is a plus. It's a short walk away from the Chinatown MRT station and right next door to Chinatown Point.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OliK75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 3, 2013
Dear Olik75,

Thank you for your review. I'm happy to hear your overall experience was positive but disapointed we were unable to press your suit in time for your early morning meeting. While we do outsource our laundry, we have made arangements for rush services which I am surprised we were unable to accomodate. Thank you for bringing this to our attention. By the way, our Superior Rooms are all about 29 square metres but our Deluxe Rooms offer 34 square metres and are only $20 more per night. If you like a larger room with a bathtub, you may wish to try one of them on your next visit. You are very observant in comparing our hotel to the Crowne Plaza at Changi Airport. Although the design is completely unique, there definitely are some similar characteristics since both properties were designed by world-renowned and Singapore-based architects, WOHA. Thanks again....

David
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (494)
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English first
Bristol, United Kingdom
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 28, 2013

I loved this hotel.

The room was fabulous, large with a great view across the city. I was travelling on business and was pleased to see it had a large desk to work on and plenty of good light. The room and bathroom were clean and of a high standard - I had travelled a long way and it was a pleasure spending time in the room when resting!

The hotel food (I had room service and breakfast) was excellent. Breakfast had the largest selection I have seen, from the traditional hot and cold options to more local Asian options such as soups and sticky buns.

All staff I came across - whether in the restaurant, reception or concierge, were friendly and very helpful.

The hotel is in a great location near the downtown and marina, and around the corner from the Chinatown MRT station. I stayed here as I was working nearby, but also recommend it as an option for visiting Singapore on holiday.

Stayed April 2013, traveled on business
Helpful?
1 Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 3, 2013
Dear Helen D,

Thank you for your review. Sounds like our new hotel was a great fit for your needs. I am very pleased we met your expectations and look forward to welcoming you back. Thanks for sharing your photos as well! Regards....David
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Kuching, Malaysia
Level 4 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 28, 2013

Hotel is located in a great location and behind the hotel is the newly renovated Chinatown Point and Hong Lim Food Centre. Within a few steps you can reach Chinatown MRT station. Getting a taxi is also not an issue as you can always approached the friendly concierge guy to help to get a taxi at no additional charge.

Throughout my stay from 29 March to 03 April 2013 I was allocated a deluxe room at 6th floor with open concept at the corridor and surrounded with water feature and greenery. The room was big enough for my family and the king size bed is comfy while air-conditioning is working great.The room was equipped with a 40 inch Samsung flat screen TV and come with lots of programme. Breakfast was great and I managed to try the buffet lunch before leaving for Changi Airport.

Overall this is the best ever hotel i have stayed so far.

Room Tip: Hotel easily accessible by public transport and room equipped with USB port to charge your power hun...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dpmy05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 4, 2013
Dear dpmy05,

Thank you so much for you positive review. It sounds like you found one of our neighborhods many hidden gems - Hong Lim Food Centre directly across the street from the hotel. Whenever you are looking for an authentic taste of Chinatown, you don't have to venture far! We look forward to seeing you again....David
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NSW
Level 4 Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 25, 2013

We were anxious to stay at this hotel as the building looks very unique and the location is very good. We booked a deluxe Club Room and upon arriving at the hotel were suprised that check in was done at the main reception, we later realised that there is no check in facilities at the club level. I am platinium GHA and i had to remind the lady of this and had to ask about the club lounge and benefits as that information was not forthcoming. We had room 1509 and while the room is large enough and the view very nice the layout is "wierd". The bathroom has sliding walls and the toilet is a box like closet. There is a small desk and office chair and that is it, so nowhere to sit and read etc, the only option is for both people to sit or lie on the bed. The club lounge is very large and the food and beverage offerings are very, very good. Again the layout of the lounge is very modern with large tables/benches, 4 and 6 seaters and only a few small tables around the windowns, which of course everyone wants. If you watched the room fill with people it would be, window seats first, then 2 people sittting on 4 and 6 seaters close to windows, then people sitting around the benches on the windows then the large kitchen table and sitting away from others. More smaller tables would be my suggestionj. Staff were good but more training would be a benefit. The pool is spectacular as is the whole building so with time this hotel will be in high demand. The comments about the room are our personal likes and dislikes so others may be fine with it.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coghlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 4, 2013
Dear Coghlan,

Thank you for your review. It sounds like you stayed in one our Superior rooms. While many guests like the unique layout, I appreciate they are not for everyone. You'll be happy to know that our Deluxe rooms are much more spacious, have a much larger bathroom with tub and a sliding wall separating it from the bedroom. As well, there is a larger desk and nice bench seat along with the Herman Miller desk chair. The best part, these rooms are currently selling for only $20 more per night! I have taken note of your comments regarding the seating in our Orchid Club Lounge and we are looking at ways to add more tables for two. Keep posted.... David
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Singapore, Singapore
Level 5 Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 21, 2013

Rally nice hotel with modern facilities
Rooms are beautiful, modern and brand new, and service is good - ally tries to serve
We also had breakfast and lunch at the lobby restaurant LIME
Food was very average, and somehow there is something about the hotel that feels not totally ready
Maybe it's the crowd, seems a little scattered all over, and lighting almost too bright

Anyway, for the price, and modernity and the convenience - still a great place to stay

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yellowpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 4, 2013
Dear YellowPanda,

Thank you for your review. I'm pleased you enjoyed the modern facilities and amenities. Interesting comment about the lighting in the hotel. Some of our guests have actually commented that it feels a little dark in the evenings. I guess it shows we all have unique tastes and preferences.... We look forward to welcoming you back....David
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Dubai, United Arab Emirates
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 20, 2013

We stayed for 3 nights, (30th Mar-2nd April) in two rooms, as we are a family of 4, and there are no family rooms. We arrived and were allocated two rooms, on the same floor but some distance apart, although we had requested adjacent rooms, if available. We returned to reception and were given the option to wait 45mins for two rooms next to eachother, which we opted to take. Rooms are full of mod cons, bright and comfortable, although bathrooms are a little small. Breakfast buffet was very good with helpful staff through out. Swimming pool on 5th floor, with unusual cabanas, was unique, and concierge was great in helping to arrange trips. Hotel in a good location, walking distance to metro and nightlife of Clark Quay and Boat Quay. We walked up to Fort Canning Park and Raffles, and also back from Marina Bay.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DubDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this review, May 4, 2013
Dear DubDi,

Thank you for your review. I am happy to hear we were able to get your family rooms close together. Sorry for the short wait though! Sounds like you enjoyed our birdcage cabanas on the 5th floor pool area. They are unique! I was also pleased to read you took full advantage of our location and walked to many neighboring location. Well done! Thanks again....David
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Additional Information about PARKROYAL on Pickering

Property: PARKROYAL on Pickering
Address: 3 Upper Pickering Street, Singapore 058289, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Singapore
#14 Romantic Hotel in Singapore
#15 Family Hotel in Singapore
#20 Luxury Hotel in Singapore
#25 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — PARKROYAL on Pickering 5*
Number of rooms: 367
Official Description (provided by the hotel):
PARKROYAL on Pickering offers guests a luxury business hotel conveniently located at the gateway to Singapore’s central business district, near Raffles Place. Enjoy close proximity to key cultural, shopping and entertainment attractions. And take advantage of our spa, fitness centre, jogging path and pool – all conveniently located on the same floor. ... more   less 
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PARKROYAL On Pickering Singapore

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