I stayed here from Feb 9~12th in deluxe room. It was during the chinese new year. I encountered problem before going to the hotel. I requested them to receive packages on behalf of me and no one came back to me for a week. I even called 3 times and wasn't settled. I emailed to their email address on their website and finally got a reply from Ms. Shelly Tan (operation manager). She apologized (no one apologized even when I called) and was very prompt with her reply. She even informed me there will be road closure around china town. I was very happy with her informative services.
I stayed in room706. No bath tub. Yes, no. Was disappointed as I wanted to relax...brought my own bath oil. The shower pressure is slightly lower than the typical hotels. Hot water was good. The bathroom (?)...I couldn't call it as a room as it's a open concept and there are 2 sliding doors to partition from the bed. If you need counter space to put your toiletries, it's not enough. There is a weight scale/hair dryer/all the essential toiletries.
The fridge is full of alcohols and chocolate bars. If you need to use the fridge, you have to take all the items out. There are wine glasses, mugs, tea/coffee and coffee presser/electrical kettle.
There are day/night blinds switch which is located near to the window. I wish there's another switch near the bed.
I realized on the 2nd day that the housekeeper only made up the bedsheets without changing. The wrinkles on the sheets were visible. As I only stayed for 3 nights, it's ok but I'm also paying for it. The aircond temperature was cold (for me) and tried to turn it off but it turns on automatically that I had to call the concierge to change the setting.
The pick up guests/taxi stand area...there's no wheelchair ramp (that I know). It's about 3 plus steps...Plus the carpets that they use is very hard to pull your suitcases.
There s a mini bar near the concierge and ordered margarita...wasn't good.
Overheard locals who had their reunion dinner there..complaining about the taste. I didn't try so I can't fully agree.
As a Pan Pacific regular for many years, I still prefer pan pacific (though this ParkRoyal is also a Pan Pacific group). The price difference is only SIN$30 or less.
There is a MRT (Chinatown) closeby.
On the 5th floor, there're gym/infinity pool. Sauna will be opened from Feb 18th. The bird cages resting areas are interesting.
Note: From the lift to the room, you have to pass through a walkway which is an open concept (got roof but one side of the wall is opened). It was a raining season so I got wet as the wind was strong.
Lots of plants
- Official Description (provided by the hotel):
- PARKROYAL on Pickering offers guests a luxury business hotel conveniently located at the gateway to Singapore’s central business district, near Raffles Place. Enjoy close proximity to key cultural, shopping and entertainment attractions. And take advantage of our spa, fitness centre, jogging path and pool – all conveniently located on the same floor. ... more less
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- Also Known As:
- PARKROYAL On Pickering Singapore