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“brand new, good choice” 4 of 5 bubbles
Review of Days Hotel Singapore At Zhongshan Park

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Days Hotel Singapore At Zhongshan Park
Ranked #57 of 309 Hotels in Singapore
Certificate of Excellence
Bridport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“brand new, good choice”
4 of 5 bubbles Reviewed February 1, 2013

Booked hotel with flight deal through Expedia.com.

Arrived in Singapore and jumped into a taxi at the airport, the driver knew the road the hotel is located on, but wasn't aware that the hotel was even open and had never been there before, as it is that new. Found the hotel with no issues.

Check-in was somewhat lengthy as there was only one member of staff and about 6 people ahead of me in 3 groups all trying to check-in too. Some confusion about paying a deposit, as I didn't have a credit card and I was reluctant to pay cash from what little I had on me at the time. Managed to convince the friendly chap on reception that I would not drink from the minibar or have breakfast, and if I did, I would pay for it in cash. Check-in took about 25 mins, got the impression that some additional training is in order, but as it is a very new hotel, I am sure this will be rectified soon enough.

Great rooms, all the comfort you need, brand new, high quality finish throughout.

Terrible TV channel choice though (no music, no films etc).

Location wasn't an issue (as some other reviews suggest), although there is not much in the area in the way of shops or restaurants, but I just headed over to Orchard anyhow. Even though I wasn't aware of a shuttle bus service (not sure why the staff didn't mention this), I just requested a taxi from reception and one turned up within a few minutes each time. Fare to Orchard Road was roughly $8 (about £4GBP), and takes 5 mins.

Would definitely stay again. Very good value for money, friendly staff, smart rooms, nice and quiet.

Have stayed in Singapore many times and had worse hotels for over double the price.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jonnyenglish67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, February 5, 2013
Thank you for your kind feedback. We are happy to have pleased you with our "best value under the sun" and our friendly service. We are, however, disappointed that the shuttle bus service information was not communicated upon check-in to you. We apologise for the inconvenience, and have raised your experience up to our assocaites to ensure our future guests are well-informed of the amenities and service that we have at The Days Hotel Singapore at Zhongshan Park. In addition, for our guests' convenience, our Zhongshan Shopping Mall will open in May along with our Ramada Hotel.

We look forward to being of service to you the next time you visit SIngapore, and we will review the TV channel choices for both hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,703 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (159)
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English first
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 30, 2013

While rooms are new and clean, I would have a hard time recommending this hotel. Their staff was very friendly, but they need more training. I used Expedia to book my reservations, and then ended up extending for an extra day due to change in plans. This confused front desk stuff and I spend good part of an hour sorting things out. Come on, it's not that hard to figure it all out!

Another area of concern for me was location: it is far from just about anything, including metro stop. If you drive this should not really matter, but I would guess many guests arrive hoping to use public transport.

  • Stayed January 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tcherniaev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, February 7, 2013
Thank you for taking your time to provide us feedback. We are disappointed that the check-in took longer than usual and we apologise for the delay. We will raise your experience to our service team as part of our training exercise to ensure we serve our future guests better.

You may be interested to know that we have a free shuttle bus service that takes you to the nearest train station, which is only 2 train stops away from Singapore’s famous shopping district, Orchard Road. Also in May, our Zhongshan Shopping Mall will be open along with our Ramada Hotel for our guests' convenience.

Once again, please accept our apology and we hope to be of service to you again when you visit Singapore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

I had chosen Days hotel as it was the right hotel for me to have a good rest during my one week medical treatment. On arrival, it took around 20mins to check in with lots of verification to show all guests passports (that's only 3 of us for 2 rooms). Booked a twin room, somehow not available and was given a queen bed. Stayed on the 14th floor & city view was magnificient. Room amenities was complete & it was definitely rated a 4star hotel. Personally,this hotel was more suited for couple as the shower glass was transparent (no blind or curtain provided) and silhouette can be easily seen. Also, i found the bed was a bit hard and woke up with a backache for the following days as well. I love the frequent & punctual shuttle bus service which drop us to Novena Square Mall - direct link to Novena MRT. As this is a brand new hotel, many taxi drivers still are not awared of it. Make sure you have printed the address on streetdirectory.com, like what i do. Catching a taxi to town was always a problem as it was not located next to the main road. On last sat, fire alarm ran off couple of times during the early morning and they are able to handle the situation calmly through the room PA system. The overall surrounding was quiet and i can presume it will be the next hip area in singapore after the Ramada hotel & its mall had been completed. I am so lucky to be able to grab the 20%off special opening rate for this month.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Grace8808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, February 7, 2013
Thank you for taking your time to provide us with feedback. We apologise for the delay during check-in. Our associates are currently undertaking extra training to ensure that we can serve our guests better. Nevertheless, we are pleased that you like our room amenities and shuttle bus service.

If you would like to take a cab instead of our free shuttle bus service, just approach one of our friendly Front Office associates and we will be happy to book a cab for you.

We look forward to being of service to you again on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Bali, Indonesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 23, 2013

Pleasantly surprised and I almost feel guilty for giving away one of Singapore's best secret! It's so new, nobody knows about this wonderful hotel!
STAFF:Everyone had a smile on their faces-from housekeeping to bell service, to back office. They were courteous, eager to help and very quick in the all areas.
HOTEL ROOM: Exceptionally designed in esthetics and space efficiency. They had all the amenities beyond a basic hotel of that price. I was very impressed about how well all the details were thought out.
LOCATION: Very convenient and close to Orchard Road, MRT station, shopping, etc...Oh, by way of a shuttle that they offer every hour. (A small negative, but it's no prob for me!)
The best part was that I got a really great deal on this hotel, at a price that is unheard of in Singapore. An Amazing value for a top notch hotel that I had very little expectations of!

Room Tip: Ask for the Park View!
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M1Globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T_Cousens, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, January 29, 2013
Thank you for your kind feedback. We are glad you enjoyed our rooms and service at The Days Hotel Singapore at Zhongshan Park. Our team are pleased to hear that we have lived up to our service culture of providing the 'best service and value under the sun', and exceeded your expectations.

We hope you had a pleasant trip to Singapore and we look forward to being of service to you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 22, 2013

This is a new property along Ballisier Road and has only been open for 3 weeks. There is construction going on at the Ramada next door, but I don't hear it at night. Wonderful service as you would expect and unpretentious staff. On par with the Hyatt Regency as far as quality and cleanliness. Only two drawbacks, and you get what you pay for typically, is that they have no pool and the nearest MRT station is 20 minutes walk. They solve that problem with a wonderful shuttle service and friendly driver. I would recommend this property to friends, family or business associates alike. It's in a good part of town and felt very safe walking around. Thanks to all the wonderful staff

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tschaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T_Cousens, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, January 29, 2013
Thank you for your kind feedback. We are pleased to hear that The Days Hotel Singapore at Zhongshan Park has delighted you with our service, quality and cleanliness.

You may be interested in our Ramada Hotel Singapore if you would like to make use of pool facilities, which is opening in May, and best of all, it is at Zhongshan Park too.

We look forward to being of service to you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Stayed at this still new brand new hotel with my family. The staff were incredibly friendly (from front office, to f&b and housekeeping) and eager to serve well. There were some hiccups but in all fairness, was expected given that they opened not that long ago and I fully expect them to work out all the rough edges soon. The facilities are fantastic, the food at 21 on Rajah was ok, certain dishes were really nice. Still some paint fumes in the parking lot which should be much bigger once they finish everything and open up all the bays. Was looking forward to trying out the free shuttle to the Novena MRT station but didn't get a chance to this time around, will definitely try it next time. Rooms are a good size, beds were nice and comfy, security was good with keycard access only to your floor and a beautiful view of Zhongshan Park. Little dusty with the construction next door for the Ramada which is expected to be completed by April. Shower wall is pretty see thru so make sure you're REALLY close and comfortable with your travel companion(s) if you're staying with others. Nice little hotel, looking forward to going back and staying there.

Room Tip: To get a room with a view, ask for one facing Zhongshan Park.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ZANitebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousenss, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, January 24, 2013
Thank you for taking your time to provide us with feedback. We are pleased that you enjoyed the hotel rooms and facilities at The Days Hotel Singapore at Zhongshan Park.

We apologise for the hiccups you and your family experienced, particularly the paint fumes in our underground car park. Some paintwork was going on during the point of your stay, however, we have taken measures to ensure that the parking area is now free from fumes.

We hope to have you and your family back with us again in Singapore, and perhaps you will be able to try out our free shuttle bus service next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

This is a Brand new hotel (just 3 weeks old when we stayed), Excellent/helpful staff at the front office, Good breakfast, Neat and clean room. Excellent housing keeping staff..
I stayed there for 3 days and probably stay again in future. Would recommend it!!!
Close to MRT station(5 mins walk) and close to mall too.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mum_traveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousenss, General Manager at Days Hotel Singapore At Zhongshan Park, responded to this review, January 24, 2013
Thank you for taking your time in providing us feedback. We are glad your stay at The Days Hotel Singapore at Zhongshan Park was a memorable one, and that you enjoyed our breakfast at our all-day dining, 21 on Rajah. Our Front Office and Housekeeping teams will be pleased to know that they have lived up to their service culture, "Count on Me!".

We lookg forward to having you back again when you are in Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Hotel Singapore At Zhongshan Park

Property: Days Hotel Singapore At Zhongshan Park
Address: 1 Jalan Rajah Days Hotel Singapore At Zhongshan Park, Singapore 329133, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#50 Romantic Hotel in Singapore
#52 Family Hotel in Singapore
#53 Business Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Days Hotel Singapore At Zhongshan Park 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
The Days Hotel Singapore At Zhongshan Park offers basic yet smart amenities including an all-day dining halal restaurant - 21 on Rajah, a gym, and 405 contemporary guest rooms decorated in a vibrant avant-garde style.Situated within the central district of Novena, the hotel is a mere five minutes' drive away from the Velocity and United Square shopping malls and office towers, the Novena Medical hub and newly-opened Mount Elizabeth hospital. The Orchard Road shopping belt, Marina Bay Financial area are conveniently located just 10-15 minutes by taxi, whilst Resorts World Sentosa, Universal Studios, and Changi international airport are a half-hour taxi ride away. Right beside Days Hotel is a retail mall - Zhongshan Mall, consisting of approximately 35 retail shops and eateries. ... more   less 
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Also Known As:
Days Hotel Singapore At Zhongshan Park

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