Booked high tea with a friend a month in advance (we fly to Singapore frequently). We were really looking forward to it as it it had been on the list for ages. Turned up on time only to be told they couldn't find our booking. They asked us to wait in the lobby. We waited for about 20mins with no one approaching us. It wasn't until I got up to complain that we were taken to a table and only because I pointed out that it was free. We were offered no apologies or refreshment while we waited. The food was average (although the tea was lovely). We asked if we could take a leftover cake with us that we had on our plate and were told in that standard Singaporean attitude (where anything other then the norm is far too hard to yes to) no we weren't allowed.
It was expensive and a very average experience. I wouldn't recommend.
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