We were really surprised at how small the rooms are. The "star architect" who designed the place should have known better to make ONE big room instead of two tiny ones, maybe then the bathtub would not have had to be on the balcony!
One more negative point was that the walls are not sound proof. You can hear everything your neighbors do and say and consider they can hear you too!
We were disappointed about the hotel management as well because we felt that guests were treated like a burden for the hotel staff. We were never greeted or even acknowledged, instead the receptionist was busy rolling his eyes at us whenever we asked about normal things like where the breakfast is located.
The sink in our room was badly damaged and we told the reception three times to fix it. But nothing was done during our 7 night stay.
It's a pity because this hotel has plenty to offer. Two big pools in a green sunny garden, a very good restaurant and the wonderful Fort Canning park which is a quiet oasis in the heart of the city at any time of the day.
If you like to walk you can reach big shopping malls, the Orchard road, Marina bay or Clarke Quay in 10 to 20 minutes by foot. In the late evening the hotel offers a sundowner with different types of wine for free in the lush garden. With a motivated staff it could be a good place especially in the beautiful setting.
So overall we cannot recommend this hotel considering the attitude and lack of motivation of the staff and management and the unpractical room layout.
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