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“A bit smelly!”
Review of Kam Leng Hotel

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Kam Leng Hotel
Ranked #252 of 317 Hotels in Singapore
Reviewed November 9, 2013 via mobile

My husband and I spent two days in Singapore at this hotel. On first impressions we liked the vintage feel of this hotel. The room was small and basic but well within what would be expected for the price. However, a very unpleasant smell constantly filled the room and given what appeared to be large patches of damp and mould on the ceiling I suspected that to be the culprit.

Other than than this, the room was clean but not fresh - a fresh lick of paint wouldn't detract from the hotel's style.

We where placed in a room at the front of the hotel, on a busy main road, and due to only having slatted windows the noise made sleeping almost impossible (and we are not light sleepers!)

We did had complimentary bottled water and vanity kit on arrival, these were nice touches.

Unfortunately, on the first night, I accidently broke the lampshade of the room's table lamp. As a honest woman I reported this immediately to the hotel reception staff, a most unfriendly man, who demanded I paid S$80 for the damage. On enquiring as to where we signed to say that this would be the case, he could not respond and told us to discuss with the manager the following day. The manager agreed to charge us S$40.

Not a bad hotel but wouldn't stay again.

Stayed: November 2013, traveled as a couple
Thank CMGib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded November 15, 2013

Dear CMGib,

Greeting from Kam Leng Hotel.

Thank you for sharing yours experience with us and we value all guests feedbacks and suggestions. All concern elements was shared with the team, we look forward for your next visit to Singapore.

Thank you.

Best Regards,

Melvin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 - 241 of 465 reviews

Reviewed November 1, 2013 via mobile

Singapore is expensive city, I admit. But it is not a reason for no try to make rooms little more pretty... Floor was spotty. Probably these spots cannot be cleaned, but anyway. It made me think that floor is dirty. I hope it was not.
No windows in the room. OK in city of future it is common feature.
Overall impression: untidy (at least it looks like untidy room ) with very poor decoration. I wish I could upload a picture which I made in my room.
Does it require so much money to bring more light to the room, clean or change floor surface and paint walls with new colours?
PS. Had standard room.

Stayed: October 2013, traveled solo
Thank drevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded November 2, 2013

Dear drevo,

Greeting From Kam Leng Hotel.

Thank you for sharing your experience with us.

Kindly allow me to share on the elements you have mentioned. The design of the hotel was to preserve the vintage look when the hotel first started on year 1938. we have kept all the old floor tiles and concrete flooring.

We hope that the above explanation can help to clear your doubts, thank you.

Best Regards,

Melvin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

the room is tiny but very clean and modern.... bathroom is average
Staff wernt helpful, or polite and had zero personality. restaurant bar downstairs was great, the whole hotel has been renovate and super clean and modern...
location was close to everything

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank KMich1891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded November 2, 2013

Dear Kmich1891,

Greeting from Kam Leng Hotel.

Thank you for sharing your experience with us, we have take note on the element you have mentioned.

Our Front Office Manager was informed for immediate improvement, thank you.

Best Regards,

Melvin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

This hotel is close to Farrer Park MRT station, buses, shopping centre and a food court. It has lots of food options nearby including juice bar and breakfast options. There are lots of hardware stores in this part of town.

We stayed in room 310. Whilst spotlessly clean it did have a mouldy ceiling. No wardrobes or shelf in the bathroom which are my pet hates in a hotel. The aircon was permanently set to 18 degrees but you did need it to sleep comfortably at night . The hotel is good value for money and was fully booked when we left. Free wi-fi.

Take thongs as the streets get flooded very quickly when it rains.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank SydneyLoretta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded October 19, 2013

Dear SydneyLoretta,

Thank you for sharing your experience.

We are pleased to know that you have enjoy your stay with us. We have check and replaced a new air-con remote, we apologise for the inconvenient caused.

Thank you.

Best Regards,

Melvin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Rooms are perfectly clean, bed is comfortable, ok location - close to little India and 2 MRT stations, with a bus stop and a 24 hr food court directly opposite the hotel. The room wasn't very big, but it has all you need really.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
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Thank Lucydong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded October 10, 2013

Dear Lucydong,

Thank you for sharing your experience with us.

We are pleased to know that you have enjoy your stay with us, we looking forward for your next visit to Singapore.

Thank you.

Best Regards,

Melvin
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

We choose this hotel because it's located on Jalan Besar, which we already familiar with the neighbourhood.
Booked an executive room, not bad, clean, but has few window problems, owner should check them, somehow the outer window's hook/lock are not fitted to their holes.

Fast check in and check out process.
No concierge, so better prepare yourself to bring your luggages yourself.
If you a light sleeper, ask in advance for rooms at the back, this hotel doesn't have a soundproof window.
there is an elevator, thanks God... :)
Across the hotel, you can find Lavender food centre, open 24 hrs, lots of food choices, 7/11 and bus stop.

prepare to bring spare clothes hangers, because it doesn't have commode or drawers to put clothes, and the bathroom only have 1 towel hanger, which if you stay with your partner, you won't have place to hang your other towel.
Very nice and polite cleaning lady. she replaces our towels everyday, altough we didn't ask.

room a bit gloomy with gray curtain, you can open the windows for fresh air in the morning.
shower is great, water pressure is good. Coffee and tea sachets are provided too along with a kettle, also shower caps, etc and a small safe.

we didn't book the room with breakfast, because breakfast can be found accross the street .
The hotel provides shampoo and liquid soap on a dispenser, but doesn't put information which is soap or shampoo, probably 2 in 1 ?

Because Jalan Besar is one way, if you travel from Bugis Junction, you have to look for bus number 145 , if I'm not mistaken, on bus stop at Victoria Street far away from Bugis Junction and Bugis Market, around 6-7 stops you can reach bus stop at Hoa Nam building which is across the hotel.

Room Tip: choose rooms on the back.. and higher level.
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bella_sigar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded October 1, 2013

Dear bella_sigar,

Thank you for sharing your experience with us.

The hook/lock issue is fixed, thank you for the alert. We are pleased to know that you have enjoy your stay with us.

We look forward for your next visit to Singapore, thank you.

Best Regards,

Melvin
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

When i booked i didnt expect too much from the price however the room was large and the bathroom and the bed was fine all well and good but couldnt compensate for the awful smell permeating the place and the fact i could hear my neighbours' conversation and every move. Also bare concrete floors a big letdown. Otherwise better than the previous hotel i stayed in here.

Room Tip: Just dont book here
See more room tips
  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SadeWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamLengHotel, Manager at Kam Leng Hotel, responded to this reviewResponded September 24, 2013

Dear SadeWellington,

Thank you for sharing your experience with us.

My apology for the negative elements you have mentioned. Our housekeeping supervisor was informed to check on the issue.

We look forward for your next visit to Singapore, thank you.

Best Regards,

Melvin
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kam Leng Hotel

Address: 383 Jalan Besar Kam Leng Hotel, Singapore 209001, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #252 of 317 Hotels in Singapore
Price Range: $52 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kam Leng Hotel 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Kam Leng Hotel Singapore

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