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“Well located”
Review of York Hotel

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York Hotel
Ranked #123 of 317 Hotels in Singapore
Reviewed June 6, 2014

The York Hotel has quiet rooms with plenty of space. Short walk from Orchard MRT and the shopping precinct. We stayed a week for work and was very comfortable.
The bed was a bit hard for my liking and there was a musty damp smell on our floor but on balance it was a good place to stay.

  • Stayed: June 2014, traveled on business
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Thank MEC001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie T, General Manager at York Hotel, responded to this reviewResponded June 21, 2014

Dear Valued Guest,

I am very happy to know that you have a comfortable stay with us and you love the quiet rooms which are big on space and ideal for family travellers.

However, I am sorry to hear that you find our bed a little hard and our room condition did not meet your expectation. We have a regular cleaning programme to upkeep and freshen our guest rooms. Nonetheless, we acknowledge your feedback and will review it with our Housekeeping team to ensure that we continually maintain good standards of our guest rooms.

I hope you will visit Singapore again in the near future, and please visit our hotel’s website for exclusive promotions.

Thank you for taking time to share with us your experience. We look forward to welcoming you back again to York Hotel.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 4, 2014

The hotel located at the Orchard Road area. By walk within few minutes we can reach Mount Elizabeth Hospital and the famous shopping district in Singapore...No need to hire a taxi :) Many guest stay here because this main reason.

Room hotel is nice just a bit rusty furnished because it's an old hotel. Overall still okay to stay! Other facilities such as the swimming pool is good.

  • Stayed: August 2013, traveled with family
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1  Thank Teddy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie T, General Manager at York Hotel, responded to this reviewResponded June 19, 2014

Dear Valued Guest,

I am glad to hear that you are pleased with the convenience offered by our hotel’s location and also with our hotel’s facilities. Indeed, being in the heart of Orchard Road with Singapore’s premier shopping and entertainment facilities with easy reach, York Hotel is an ideal location for guests who wish to enjoy the best of Singapore.

Unfortunately, the room furnishings have not met your expectations. We have a regular programme of maintenance and renewal to ensure that our guest rooms are in good upkeep. Nonetheless, we acknowledge your feedback and will review to ensure that we continually maintain good standards.

I hope you will visit Singapore again in the near future, and please visit our hotel’s website for exclusive promotions.

Thank you for taking time to share with us your experience. We look forward to welcoming you back again to York Hotel.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

We were upgraded to a suite, which was excellent, so clean and well laid out. Service was great. Breakfast selection was outstanding. Singapore menu for evening dining was simple but representative of local food, and reasonably priced. Very close to Orchard road, and the shops and transport. recommend highly!

  • Stayed: April 2014, traveled as a couple
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Thank yackitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded June 5, 2014

Dear Valued Guest,

Thank you for your recent stay at the York Hotel. It is most rewarding to read your wonderful review on our excellent hotel; clean and well laid out, great service and outstanding selection of breakfast. In addition, our a la carte menu available for all-day dining is simple yet synonymous with excellent local fare and most importantly, the price is reasonable. Lastly, our location is strategic, in the heart of Orchard Road, Singapore’s premier shopping and entertainment belt and in close proximity to public transport.

We are thrilled to know that you will highly recommend others to stay with us and we look forward to welcoming you back for another memorable hotel experience in the near future.

Warm Regards,
Marketing Communications Department

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Reviewed May 27, 2014 via mobile

We went for a family trip to Singapore and stayed at the york . Very apprehensive at first but the minute we entered the foyer it was the beginning of an amazing experience. Beautiful views and huge rooms. Super friendly staff and just minutes away from orchard street. Must visit for all.

Stayed: May 2014, traveled with family
Thank nehakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded June 5, 2014

Dear Valued Guest,

Thank you for sharing your amazing experience with us! It is most rewarding to read your wonderful review on our hotel; beautiful views, huge room which is big on space and ideal for family travellers, friendly staff and good location in the heart of Orchard Road. In addition, we are thrilled to know that you have recommended others to stay with us. We look forward to welcoming you back for another memorable hotel experience in the near future.

Warm Regards,
Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

We took the premiere quadruple room. It was a value for our money, the room was excellent, staff were very accommodating, service was good, the hotel per se was very clean. Location is good if you want to be near the shopping malls i.e. Takashimaya, lucky plaza, paragon etc. i would definitely stay at york again.

  • Stayed: April 2014, traveled with friends
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Thank fugue27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded June 4, 2014

Dear Valued Guest,

Thank you for your recent stay at the York Hotel.

It is most rewarding to read your wonderful review on our excellent Premier room which is big on space and ideal for family travellers at very reasonable price. In addition, the location is good, in the heart of Orchard Road, Singapore’s premier shopping belt and our staff are accommodating and you are happy with our good service. It is also our great pleasure to have you as our guest and we are pleased to learn that you will return for future stay.

We are thrilled to know that you will highly recommend others to stay with us and we look forward to welcoming you again for another great hotel experience in the near future.

Warm Regards,

Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014

This hotel is perfect if you wanna be near everything includes hospitals for emergency, there's a lot of malls near by, its located at Mt. Elizabeth not far to take a walk to the busy road of Orchard Rd. where you will meet everybody in the street, make sure you have your comfy walking shoes on. The hotel it self is really good with the family room, recommended for big family, very spacey, clean, noise proof from the kiosk out side, there's large selection of buffet breakfast, swimming pool, gym, internet access includes complementary wi-fi access while you are staying. This hotel is perfect if your shopping fanatic, but if you like to party, drinks, night club there a spot for you, at the Clark Quay near the river far from the big malls, there are also many selections of accommodations there for you. Touring around the country is easy, you can booked all your tours with the hotel's tour guide down stairs, but some tour you can do by your self like visiting,

THE UNIVERSAL STUDIOS,you can take a taxi to get there and back from The York Hotel it will only cost you up to $20 Sgd each way, be sure to get there no latest than 9:30am the park opens at 10am and at the same time you can do THE AQUARIUM, (2 hrs for browsing is more than enough as its not that big as it seems) they are both next to each other, believe me you don't wanna do these with a tour guide the reason is they rush you, in fact in every tours we did our times are limited for what we can see, and do, by doing these in your own time you can spend as much time as you want, and you can also save a day from you holidays trip to do something else.

We enjoyed the CHINATOWN, also do this one by your self, get there at 6pm dont do this with the tour guide same reason, rush & rush, you will enjoy it more with your own time to spend. Just hop in to a taxi & tell them where you wanna go, fare isnt that much, so dont worry about if you think its gonna cost you too much, taxi is a metered.

GARDENS BY THE BAY its a must see, you can booked this one with your tour guide again they give you so little time, if you wanna see the domes there is no way you can have the time to go and see it, but there are more places to see after you the artificial garden, the tour includes to see The MARINA SANDS BAY look out, and the WATER AND LIGHT SHOW, and THE CRUISE by the river, its very relaxing, but I think if you really wanna spend sometime for the artificial gardens do it self by you, but if you wanna do it all together booking is a good idea just be ready its a rush hour.

We booked the MORNING AT SENTOSA TOURS, with this one I am not sure why the tour is so early 8am?????????? we went to see the BUTTERFLY PARK/MUSEUM very average to me, right next to it is the TIGER TOWER,( it does not includes with the tours) we only found out that it was there so we went to take the ride by our self, its a quick ride to show you the island form above, CABLE CAR RIDE is good, this tour includes to see the aquarium, that's when we found out that its next to Universal, and we could of done it at the same time as it not that big any way we have about half hour given us by our guide see the it, so its like go in and out to the exit, take note everyone in our tour had a hard time to find the EXIT you will find out when you do this one, we spend more time trying to get out than exploring the whole aquarium, really its hard to enjoy it when you cant move, its full of people, its hard to see, it feels like you are squish in a box. This place is advertised of having the large glass aquarium, yes it is big but its really hard to enjoy as its packed.

We also booked the NIGHT AT SAFARI, my least favourite, it is so rush we didnt have time to see the fire show, even after we didnt have time to see the shops around as the guide says theres no time for shopping!!!!we did the walks but its not enjoyable too many people, its hard to see the animals with the all crowd everywhere, the lightings are very low, the only thing enjoyable is the buffet, but you have to booked this tour rather than doing it by your self, as its gonna be hard for you to take a ride back to your hotel, there are so many people it will take hours to get a taxi.We skipped some trail to see as we didnt have time too, with the tour guide everything seems time limits, take note there's a lot of walking involved with all the tours so if you are not capable of standing and walking too long have a think ahead of what tours you are gonna do. I have to let you know this issue as there are some people that booked & unable to come to the tour & swap with some other tour, & also some people are unable to walk as fast as the other especially the elderly& kids, as I said its a rush hour, its like look, here,there, lets go...with the tour guide.

We only stayed in Singapore for a week but there are many more tourist attractions to see, the country it self is very good & clean. I hope the info I have given you is helpful.

Room Tip: we had Deluxe room in the 13th floor its very spacey, for family of 4, it includes coffee/tea making...
See more room tips
  • Stayed: April 2014, traveled with family
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6  Thank MagicSep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded June 3, 2014

Dear Valued Guest,

Thank you for taking the time to review us.

It is most rewarding to read your wonderful review on our hotel and most importantly, you have an excellent stay with us. We are pleased to learn that you find our location strategic, in the heart of Orchard Road, Singapore’s premier shopping and entertainment belt and in close proximity to Mount Elizabeth Medical Centre. In addition, our rooms are clean and big on space, ideal for family travellers and our spread of buffet breakfast is extensive. Lastly, your recommendation to get around places may offer assistance to other travellers on holiday in Singapore.

Singapore is indeed a clean and green city, a result of continuous effort, involving all stakeholders from the Government, industry and community. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

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Reviewed May 15, 2014

We enjoyed our stay at the York hotel. Staff were helpful. Our room was clean and spacious, plenty of hot water. The location was central to catch the hop on off tourist bus, as well as the metro, and the shops of Orchard Road within walking distance. We enjoyed our stay. Good wifi.

  • Stayed: April 2014, traveled with friends
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Thank Muggins01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded May 22, 2014

Dear Valued Guest,

Thank you for taking the time to review us. It is heartening to hear that you have enjoyed your stay with York Hotel. We are also pleased to learn that you find our location strategic, in the heart of Orchard Road and in close proximity to the metro and shops. In addition, our staff are helpful, our rooms are clean and spacious and our Wi-Fi connectivity is good.

Once again, thank you very much for taking time to share with us your experience. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotel in Singapore
#99 Luxury Hotel in Singapore
Price Range: $134 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore

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