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York Hotel
Ranked #125 of 317 Hotels in Singapore
Reviewed April 3, 2014

I stayed in York hotel as I had some check-up in Mount Elizabeth hospital. Perfect location for that.

Rooms are OK, had a room with a king and single bed, normally used for families I guess. Not my choice as I was upgraded on arrival.

I did not try the food, but looked at the queues in the restaurant every meal time and decided to go to close by Orchard Road for my meals.

  • Stayed: March 2014, traveled solo
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1  Thank Frank_Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded April 9, 2014

Dear Valued Guest,

Thank you for your recent stay with us.

We are delightful to hear that you find our location in close proximity to Mount Elizabeth Hospital, making it conducive and convenient for patients receiving treatment and their families who stay in the hotel. In addition, you are happy with our family-size rooms which are big on space and ideal for family travellers.

Once again, thank you very much for taking time to share with us your experience. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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530 - 536 of 1,384 reviews

Reviewed April 3, 2014

This visit to Singapore was a mixed business and leisure trip. So being next to orchard road was perfect. The room was ok, it had everything I needed just the WiFi was not that strong unless I was standing near the door. Except for breakfast I haven't tried any food at the hotel but there was a hawker food promotion, which attracted a lot of people which must be a good sign.

In conclusion I would come back to the York hotel, the next time I will be in Singapore

Stayed: March 2014, traveled on business
1  Thank theasiantourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded April 10, 2014

Dear Valued Guest,

Thank you for your recent stay with us.

We are delightful to hear that you find our location ideal and perfect and our room is self-contained. However, please accept our sincere apologies for not meeting with your expectation for WiFi. We have taken note of your comments and we will be reviewing it with our IT department and where possible, upgrade and make improvements to enhance our guest’s experience.

You may wish to know that we have our perennial Penang Hawkers’ Fare thrice yearly and we specially fly in these hawkers to whip up authentic street food of Penang. You may give it a try if your next stay coincides with the food promotion.

Lastly, it is great to know that you will return for a future stay and we look forward to the pleasure of welcoming you back at York Hotel Singapore.

Warm Regards,

Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Pretty disappointed! We requested a non-smoking room but the wash room had great cigarettte smell. We requested a room change but the room still smells. Breakfast only offered limited variety. Disappointed!

  • Stayed: March 2014, traveled as a couple
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1  Thank VERONICA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded April 9, 2014

Dear Valued Guest,

Thank you for taking the time to review us.

We are delightful to hear that you found our location good. However, please accept our sincere apologies for not meeting with your expectation for room and breakfast selection. We have taken note of your comments and we will be reviewing it with the team and where possible, upgrade and make improvements to enhance our guest’s experience.

Once again, thank you very much for taking time to share with us your experience. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

Great value for money, clean rooms and good size.24 Hour room service which is great and only short distance walk to shopping on Orchard road. Breakfast including in package for us 3.5 out 5 limited selections. Overall a very solid hotel.

  • Stayed: March 2014, traveled with family
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2  Thank Shane59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded April 1, 2014

Dear Valued Guest,

Thank you for taking the time to review us.

We are pleased to learn that you find our location great and in close proximity to bustling Orchard Road. In addition, our family-size rooms are big on space and ideal for family travellers at very reasonable price and the rooms are clean.

Once again, thank you for rating us a solid hotel and we will always strive to be better than our name! We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

I recently stayed at this hotel with my husband and parents. On selecting a hotel in singapore our criteria was clear. Hotel that is close to orchard road and one that is clean and neat. This is exactly what we got at the York. We arrived at 6 am and we disappointed to find an extra 100 dollar charge for an early check in . The hotel foyer seemed like it had been recently renovated but the rooms were slightly dated. The hotel seems to lack adequate ventalation and had a persistent damp smell. The breakfast was another disappointment as they do not cater for Muslims . There is absolutely no attempt to accommodate our dietary needs even though we had requested prior to booking. The best thing about this hotel is the location. It is a five minute walk to orchard road , the shopping hub of singapore. There is a convenient store situated not too far. I would recommend this hotel primarily for location. There seemed to be a nice pool and jacuzzi area., however we spent no time at the hotel and was out for most of the day. The hotel does offer tours. However I recommend you visit the singapore tourist center on orchard road. If you have travelled with singapore airlines and in possession of your boarding pass there are many discounts on all tours.. Such as a hop on hop off tour for just 8 dollars , the perfect single day tour and it allows you to visit all the main sites at your leisure.

  • Stayed: March 2014
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3  Thank Anoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded April 1, 2014

Dear Valued Guest,

Thank you for taking the time to review us.

We are delightful to hear that you found our location ideal and in close proximity to Orchard Road. Moreover, your recommendation to get around places may offer some assistance to other travellers on holiday in Singapore.

Please also accept our sincere apologies for not meeting with your expectation for room, ventilation and breakfast selection. We have taken note of your comments and we will be reviewing it with the team and where possible, upgrade and make improvements to enhance our guest’s experience.

Once again, thank you very much for taking time to share with us your experience. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

short distance to walk to orchard road and no problem for choices of selection. good hotel with classy interior and we got room at 8 floor. tall building with 20 and plus floor hotel. i had perfect experiences. recommended.

  • Stayed: November 2013, traveled with family
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Thank Doc_Mohd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded March 24, 2014

Dear Valued Guest,

It was our great pleasure to have you as our guest and we are pleased to learn that you found our hotel classy, our location strategic and you had perfect experiences during your stay with us.

Thank you for sharing your experiences on TripAdvisor and we look forward to welcoming you back for another memorable hotel stay experience in the near future.

Warm Regards,

Marketing Communications Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Good location just a short walk from orchard road (about 10 mins at a slow stroll). Close to the shops. The hotel is clean. The rooms are reasonable and clean if not a little tired. The breakfast is ok without being great (it was very busy when I was there) with a fairly limited selection. There is no bar of any note so if you want a drink you need to find something else. The staff were helpful and courteous so no complaints there. All in all a pleasant experience.

  • Stayed: February 2014, traveled on business
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Thank Warwick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmgr, Manager at York Hotel, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Thank you for taking the time to review us.

We are delightful to hear that you had a pleasant stay with us and you found our location strategic, hotel and rooms clean and our service staff were helpful and courteous.

Please also accept our sincere apologies for not meeting with your expectation for breakfast selection. We have taken note of your comments and we will be reviewing it with the Food & Beverage department and where possible, make improvements to enhance our guest’s experience.

Once again, thank you very much for taking time to share with us your experience. We hope you will come back and visit us soon!

Warm Regards,

Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about York Hotel

Address: 21 Mount Elizabeth Street, Singapore 228516, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#68 Family Hotel in Singapore
#99 Luxury Hotel in Singapore
Price Range: $129 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore

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