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“Definitely want to stay here again!”
Review of York Hotel

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York Hotel
Ranked #119 of 312 Hotels in Singapore
Jakarta, Jakarta Raya, Indonesia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Definitely want to stay here again!”
Reviewed August 16, 2013

I was traveled with 3 of my cousins, and we stayed in a family room. The room was very spacious - more than enough for us, clean, and modern elegant type of room. Although we had a problem with the air conditioner (and it still hasn't worked until we checked out), but the staff was really helpful. The location was great also, near Orchard road, but you still have to walk 10-15 minutes. All of the staff we've met were helpful.

Room Tip: Frankly, I don't have much information about any other type of rooms, but my recommendation when...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank varnsz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Melbourne, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed August 14, 2013

From the foyer to the room everything was great. We had an interconnecting room with 2 teenage boys. The rooms were fairly small but having 2 rooms made it easier. Friends had the family room and it was huge. The family room was actually cheaper than the 2 rooms and was bigger, so if happy to share with the kids the family room would be ok.

Room Tip: Choose a family room rather than interconnecting. The family room is heaps bigger and still works ou...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maggie0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 3, 2013

We found this hotel nice at first apprearnce, well located just behind Orchard Rd.

We booked a family room which was very large and comfortable with two adult children. Beds were very comfortable.

The downsides were that the room was disappointingly not cleaned well with dust on the louvre doors for the cupboards. Dust and other bits of dirt up against the carpet where it meets the wall just near the bedside.

TV viewing was limited and the 2 channels that were designing for English speaking guests were of poor viewing quality. When I had asked room services to sort the matter out they had sent up the inhouse technician who had no idea what was wrong. The matter was not resoloved during our stay. The TV had USB input so I decided to plug in both a USB and an external HD which had movies on there, but the TV was not capable of reading the data. Other hotels we have stayed had no problem with this.

Breakfast was included but nothing special. The slection of food was adequae but not of high standard.

Staff was pleasant and helpfull during our stay.

For the money we paid and on comparison with other hotels I think there are better options out there.

I would not

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ross P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 1, 2013

Lovely clean, spacious rooms. Great swimming pool, our children loved it. Fantastic location, with Orchard Rd a few mins walk away. Breakfast and room service was great, good selection. With Orchard Rd so close, there are some delicious places to eat at. Wish we could have stayed longer and will definitely be back to stay again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2013

We had the best stay at York Hotel! We stayed there for three nights. We booked the Premier Quadruple (Family Room) and our kids loved the room. It was very spacious, the beds were very comfortable. The staff were also very courteous. Everyone, from the cashier to the concierge to the housekeeping, had a ready smile. Not only that, they were also very sweet. Our second day there happened to be our son's birthday, and upon coming home from our Universal Studios trip, we found a lovely and delicious birthday cake waiting for us in our room.

The location of the hotel was also very ideal as it was only a short walking distance to Paragon and the rest of the Orchard Road shopping malls.

While the food at the restaurant could stand a little improvement, it does not, in anyway, diminish our wonderful experience at York Hotel. Our stay was worth every penny we paid and more. We will definitely stay there again and I will definitely recommend this hotel to my friends.

Thank you for a wonderful stay, York Hotel!

R.Z.

Room Tip: choose the Premier Rooms, especially the Premier Quadruple.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RachelZ101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Fremantle, WA, Australia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2013

This hotel is tired and ordinary. The service is ok, but nothing to get excited by. We went to the pool one night about a minute before it closed and begged to let my 5 year old have 5 minutes in the water as it was very hot and we had been promising him all the way there. The man grunted ok, but then proceeded to stand there and stare at us which was extremely off putting and rude. Breakfast is ok, egg station is slow and inefficient, but there was not an egg option with the buffet, so if you wanted eggs, get in line and expect a long wait. Room service food was hit and miss, some great, others very bad. Location to orchard rd and shopping is good, but a large hill to walk, so not really fabulous with small kids. Stay if you have to, guaranteed an ordinary stay, but I would recommend seeing what else is available in your price range.

Room Tip: Make sure to ask for non smoking if you do not smoke, as there is no balcony for smokers, these room...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmithFamilyHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Level 3 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 22, 2013

Stayed here for 6 weeks on a business trip.
Like:
1. Food - Good food esp for dinner. Breakfast is good too but can get monotonous after sometime as it doesn't really change much.
2. Fitness - Good gym and pool to relax
3. Location - Close to Orchard Road
4. Room - Small but well spaced and has most of the things needed.
5. Staff - Amazing staff, very friendly and can go extra mile for you anytime.

Dislike:
1. Location - It's too interior so no good views from room, have to walk to Orchard Road for food or public transport and hard to get cabs as most cabs don't come all the way in towards hotel during peak hours.

All in all, good hotel and recommend to others if you are on business visit and also for holiday makers on a budget. Wifi wasn't available for me.

Room Tip: Rooms - Ask for an upgrade
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank It55id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about York Hotel

Property: York Hotel
Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotel in Singapore
#95 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore

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