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“Good place”

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PARKROYAL on Beach Road
Ranked #69 of 312 Hotels in Singapore
Certificate of Excellence
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good place”
Reviewed June 30, 2014

Rooms are OK, but starting getting old now, especially the bathrooms.
Breakfast is great, even excellent with a lot of choice being continental, asian, or whatever you want to have. It has almost everything..
The swimming pool is on 4th floor with a bar, not too crowded. It is more a business hotel than a leisure one, but could do both if you intend to do some visits and not stay in all the time.

Although the personel is great and pleasant, it takes for ever to check-in and for-ever to check-out.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnaud C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, July 1, 2014
Dear Arnaud C,

Greetings from PARKROYAL on Beach Road Singapore. I am happy that you have enjoyed your stay with us. Thank you for your valuable feedback which provides the management an opportunity to address areas of concern. I would like to extend my humble apologies to you for the service shortfall. I hope you would stay with us again for your next trip to Singapore.

Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,309 reviews from our community

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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Derby, United Kingdom
Level 6 Contributor
118 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 25, 2014 via mobile

As other reviewers have said, the Park Royal is comfortable without being spectacular. My room room was clean and the bed large and comfortable.

Breakfast was OK and the buffet dinner was nice but after the third evening a change of dishes would be nice.

My highlight was the pool. Great views over the city and a great place to relax after work.

Stayed June 2014, traveled on business
Helpful?
3 Thank MaseKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, July 1, 2014
Dear Masekid,

Greetings from PARKROYAL on Beach Road Singapore!

Thank you for your feedback on the menu. My team and I look forward to welcoming you back.


Kind regards
David Donald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney australia
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 21, 2014

this was significantly cheaper than parkroyal on pickering, and i guess you get what you pay for: it was the classic bland parkroyal, they look the same throughout asia if not the world.
but the bathroom tiles showed some mould in the grout, the water pressure dipped up and down but never got to decent (but did get to imperceptible) and the shower temperature too.

that said the staff were incredibly friendly and helpful, the satay by the pool in the evening while expensive was just a lovely way to relax at the end of a working day, and it was convenient to buses.
for massage just go across the pedestrian bridge, rule of thumb was way cheaper than the in-house massages!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ct1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, June 22, 2014
Dear ct1978,

Greetings from PARKROYAL on Beach Road, Singapore. Rest assured that your feedback has been brought to the immediate attention of the relevant department heads. I want to thank you for your comments as they provide the management an opportunity to address areas of concerns. It has been our pleasure to have you stay with us and I look forward to welcoming you back.

Kind regards
David Donald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 1 Contributor
4 reviews
Reviewed June 18, 2014

This hotel had good quality of breakfast (compare to other same level hotel) and employees at reception desk provide an excellent services. Its location is great near Bugis juction and Suntec city. Anyway, rooms is quite old and provide only basic facilities.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suchaw K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, June 19, 2014
Dear Suchaw K,

Greetings from PARKROYAL on Beach Road, Singapore.

I am pleased to inform that the management has taken note of your valuable feedback. Thank you for choosing to stay with us. My team and I look forward to welcoming you back.

Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
2 reviews
Reviewed June 17, 2014

I stayed in this hotel on 14 Jun as my nephew is holding his wedding in the hotel . The room is spacious and with free wifi. Bathtub very clean and neat bed waiting for me after a long day after the dinner. Location just now with many local food , especially the Bak Kut The which I will always visit when I passed by beach. Thank You park royal to make my stay so memorable .

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jume08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, June 17, 2014
Dear jume08,

Thank you for your favourable review. I am delighted that you had a wonderful stay with us.
I would like to welcome you back soon.

Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 17, 2014

i stayed there for 4 days, overall experience was OK,

the room was quite spacious, the bedding was nice, but it's a no smoking hotel, so it's quite a problem for me,

during my stay, i have some trouble with the aircon but they fixed it right away, so it wasn't a big problem,
the breakfast is so so, i would expect more variety of foods
the location is OK near to the Bugis Junction, you can just walk there, in front of the hotel there are also some restaurants, i think there's a famous prawn noodle there. basically this hotel is more convinient to reach by taxi, the nearest mrt station is at the bugis junction

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Temmy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, June 17, 2014
Dear Mr Temmy W,

Your feeback is very much appreciated. For your kind information, both Bugis and Nicoll Highway mrt stations are less than 10 minutes away from the hotel. Thank you for choosing to stay with PARKROYAL on Beach Road. It has been our pleasure to have hosted you and I look forward to your next stay with us.

Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 16, 2014

Not that it was bad by any means but the bathroom was beyond tired. We were told rooms were being renovated BUT at night ! The noise above our room on Friday night we initially thought was zealous party goers & went through till after midnight. Again on Saturday night when we complained. Didn't occur again.
Little things like having to replace our entry room cards twice (our relative did hers 3 times). The promise from the concierge to send up a bus timetable never eventuated. Like I say little things but as a returning customer I didn't feel special.
Still I'd stay there again as we find the location so convenient. A new spa has opened up just across the footbridge which has some great opening specials. The girls found a very good hawker centre turn right as you exit the hotel 5-6 min walk.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, June 17, 2014
Dear Mr John N,

Thank you for your feedback. I will be sure to share your comments with the relevant Head of Departments so as to address areas of concern. On your next trip to Singapore, please do not hesitate to contact our Director of Rooms, Herlin Leman at herlin.leman@parkroyalhotels.com. Herlin will be more than happy to assist you and ensure you a memorable hotel experience. My sincere apologies for the the inconvenience caused during your stay.

Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Beach Road

Property: PARKROYAL on Beach Road
Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#57 Family Hotel in Singapore
#59 Romantic Hotel in Singapore
#63 Luxury Hotel in Singapore
#67 Business Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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