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“Comfort at a decent price”

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PARKROYAL on Beach Road
Ranked #69 of 308 Hotels in Singapore
Certificate of Excellence
Sydney, Australia
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Comfort at a decent price”
Reviewed May 3, 2013

Decent hotels in Singapore are not cheap and we struggled to find one that struck a balance between price, location and reasonable comfort. A loyalty upgrade made the difference in the end. The Parkroyal on Beach is one the right side of the city for airport access. Our room was comfortable enough without being particularly memorable. Unfortunately, the pool area was under renovation, but we were aware of this prior to booking. The hotel is within 10 minutes walking distance of Bugis and Nicolls Highway stations, but you will be out in the heat. The Golden Mile Hawker Centre is also within walking distance, though we found the range of cuisine to be a little limited. You could try Singapore Zam Zam for a roti prata or murtabak breakfast instead. There are bars and some Chinese food nearby, and the shops of Bugis a little further on, but we didn't find the adjacent area particularly interesting for those looking for real local food experience, but it is probably better than around Orchard Road and Clarke Quay. Staff were always friendly and helpful.

Room Tip: We had no construction noise issues in the street facing room.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, May 7, 2013
Dear allrite,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the our hotel locale, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (448)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Napier, New Zealand
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 2, 2013

We recently stayed at this lovely hotel. It is in a great location, within walking distance of the Raffles Hotel.
We spent an extremely uncomfortable, very hot first night in the hotel as we hadn’t realised the air conditioning unit was faulty.
We notified reception and engineers were sent to try to fix the problem. They were unable to at first and had to return later. This caused us some inconvenience as we would have liked to have used the bathroom at the time but could not because the workmen were in the way.
On checking out of the hotel we mentioned the inconvenience to the reception manager and asked for some sort of compensation as our first night was without sleep. After some discussion he agreed and promised to refund us an amount to our credit card. No such credit has been received and we feel his promise is worth nothing.
On the plus side the concierge is a charming man and extremely helpful. Thank you.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank k230750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, May 7, 2013
Dear k230750,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your comments.

We apologize for substandard condition of our guest room that you stayed in your recent trip to Singapore. An investigation was conducted and the duty manager who attended to you had actually waived off the late check out charges of SGD100 ++ as a gesture of goodwill upon your departure from the hotel and the complimentary late check-out was accorded.

A preventive room maintenance program is put in placed for the room that you stayed at but I hope that incident will not deter you from staying with us in the near future.

We will endeavor to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coffs Harbour, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 30, 2013

We are frequent travellers to Singapore and this time we decided to stay at the Parkroyal on Beach Rd. We had booked two ajoining club rooms and was not dissapointed. At check in we were ushered up to the executive floor level and check in was smooth and fast.

As our arrival was late we enjoyed a fantastic meal down in the Plaza Brasserie, and what a meal, so many chefs from Seafood galore to hot meat roasts to sushi even had its own ice cream freezer with all the extras.
Our rooms were modern, clean, well laid out and very quiet, which is exactly what we needed. Internet also was very fast. We also enjoyed a wonderful buffet breakfast the next morning.
Location is good and only a short walk to Bugis Junction, where there is heaps of shops, eateries, and markets.
Staff were wonderful and I could not fault our visit.....
I booked early on the Parkroyal web site and got a great price and I will defiantly return,

Room Tip: Treat yourself to a club room
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gator0017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, May 2, 2013
Dear Gator0017,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the our buffet spread at Plaza Brasserie, hotel locale, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
315 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 421 helpful votes
Reviewed April 27, 2013

We selected this hotel for its proximity to the Arabic Quarter, booked a club room, and checked in early afternoon. The hotel facility, though older made a good impression, and it looked like we would be comfortable there. After unpacking we strolled thought the Arab Quarter, and upon returning to our 7th floor room we were welcomed by some atrociously loud construction noise outside our balcony door. Contacting the reception, we were assured this noise would stop soon. Well, by 8pm it was still in full swing with bright lights illuminating the site at the level of our balcony some 30 yards away with a team of workers welding, hammering, cutting, and grinding on some metal structure of a high-rise next to us. A renewed call to the reception again promised a stop soon. Well, by 9PM we had enough and even if the noise would have stopped shortly thereafter, we would not want to repeat the experience each night of our stay. It must be said that the duty manager Zulkifli Mohamed was most sympathetic and helpful, offering a room further from the noise source, and after we declined found us a club room at the Pan Pacific Hotel and a taxi to get there and find some sleep. We thought it to be a shame that construction noise is permitted in such close proximity to hotel room windows past the hour of darkness.

  • Stayed March 2013, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silvergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, April 28, 2013
Dear TonySLP,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your comments.

We apologize for the noise disruption that you experienced late into the night during your stay with us as the hotel is undergoing a renovation for its meeting facilities. The expansion aims to serve your needs better and deliver on our promise of ‘Your Trusted Local Companion’.

The hotel has since looked into the issue and rectifying the problem to minimize disruption after the office hourse. We hope this will note deter your choice to stay with us in the near future and we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level Contributor
67 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 26, 2013

Stayed 3 nights at this hotel recently. Hotel had no swimming pool which was being renovated which was a bit of a pain, the beds are very hard. The location is near 2 MRT rail stations which is the most easiest and convenient way to get around Singapore being Nicolls Highway on yellow line and Bugis on green line. Bugis is wher the cheap night markets are located. The hotel was good with good size rooms and excellent staff with good knowledge, suggest though you get the breakfast included in the price of room as it is $25SD per person.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jodragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, April 28, 2013
Dear jodragon,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, hotel locale and staff services as well as the overall guest service experience you had during your stay with us.

We apologize for the pool closure and the sleep disruption you had on our beddings during your stay with us as the hotel is undergoing a renovation for its meeting facilities. The expansion aims to serve your needs better and deliver on our promise of ‘Your Trusted Local Companion’. Transportation arrangements to use the pool at our sister hotels at PARKROYAL on Kitchener Road and Pan Pacific Singapore are avaiable daily from the concierge.

We hope that the recent holiday experience you had will not deter you from choosing to stay with us in the near future. We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,


David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 20, 2013

Really a very nice hotel, with the right mix of amenities to satisfy a business customer. Clean, spacious and efficient. The staff was always ready to offer their help. The breakfast was loaded with new options to try, but had plenty of staples for a westerner to fall back on if needed. The only (small) complaint was the noise level from neighboring construction, and from the hallways (infrequent). Probably not a lot can be done, but was worth noting. I will definitely go back next time I'm in Singapore.

Room Tip: Away from any side exposed to construction
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonySLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, April 22, 2013
Dear TonySLP,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the our breakfast spread at Plaza Brasserie, hotel locale and overall guest service experience you had during your stay with us.

We apologize for the noise disruption that you experienced during your stay with us as the hotel is undergoing a renovation for its meeting facilities. The expansion aims to serve your needs better and deliver on our promise of ‘Your Trusted Local Companion’.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level Contributor
202 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed April 19, 2013

We stayed here for 1 night early March and was very happy with the hotel. George the duty manager couldn't do enough to help our group out. This hotel is in a great position for shopping and there is many little cafes around to eat at. The breakfast is very good value.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank watts54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this review, April 22, 2013
Dear watts54,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the our breakfast spread at Plaza Brasserie, hotel locale and overall guest service experience you had during your stay with us.

We took note of your compliment to George our Duty Manager who assisted you during your stay with us. We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

We look forward to seeing you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Beach Road

Property: PARKROYAL on Beach Road
Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#57 Family Hotel in Singapore
#59 Romantic Hotel in Singapore
#63 Luxury Hotel in Singapore
#67 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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